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Home Security System reviews in Franklin

  • A
    Power Home Technologies - Nashville, TN
    After my neighbors house was a total loss to a fire, I had a reality check on the importance of having my house fire monitored and also monitored for burglary and emergency. I will never be without monitoring again, especially for fire! I emailed Ryan Coe at 8:15am and had an email at 8:45a that he would call me when his meeting was over at 9:15am. He called and we discussed monitoring for fire and burglary with my current system. He came to my house at 10:50am, and we discussed what changes/additions needed to be made and then I signed for the service. Corey came to install at 1:45p, and the system was ready in about 1 1/2 hours. I love the system with which has a touch keypad. If the alarm goes off, you don't wait for a call - they talk to you through the keypad. No trying to find where I put my phone in a panic! It has fire, panic, and emergency which could be for a medical situation. There is an App to control the system from my phone, IPad or computer from anywhere. I can set different codes for each person I want to access my house, and I see a report every time the system was accessed and who accessed it. I also received a certificate verifying that my system is monitored to get a discount with my homeowners insurance. They also offer Home Automation. Amazed at the quick response!! Very professional, knowledgeable, friendly, honest, on time, trustworthy, and great customer service!! I highly recommend Ryan, Corey, and Power Home Technologies! I know my house is protected!!
    - Michael N.
  • A
    iHome Technologies
    iHome Technologies is a authorized dealer and installer of Control 4. If you are not familiar with this affordable home automation system you really need to check it out. I have had other systems but converted to C4 2 years ago and am really satisfied with the simplicity and overall cost of the system.
    - Mike C.
  • A
    They were very professional.  It took less than an hour.  I was very impressed with the technician.  He was very thorough and helped me change the code.  The monthly rates are lower now.
    - Kathy D.
  • A
    The visit was a service call and so it was free.  They were very prompt and forthright.  They explained everything very well and were very helpful.  They answered all my questions.  I felt very comfortable with them.
    - Mary E.
  • F
    I have an existing DSC wireless security system. Its been working fine until the yellow triangle on the key pad showed up indicating there was a system problem. I could not troubleshoot myself so I called NCA, based on reviews from Angies List. The woman at NCA told me unless I was a monthly monitored customer they would not fix my system...or any system unless payng the monthly monitoring fee. Very disappointing and misleading. Whatever you do dont cancel the monthly service with these people or your on your own for any service.
    - Carla P.
  • A
    Alpha Security Systems
    Michael is a first rate person to deal with. He's professional, knows his business, calls before coming and is very easy to work with. I recommend him to anyone needing a security system. We've had a few needed, follow-up visits - all were quickly and accurately handled.
    - Bruce H.
  • A
    The technician had to replace the control module, three smoke detectors, and re-hook some windows. He was able to replace my three door control panels as well with a new GE system. Works great with added features over my old alarm system. Showed up on time and got the job done in a couple of hours. While we had to pay a little more upfront for the new equipment versus some other deals out there where the equipment is free, we will make it back in the long term with the very affordable monthly fee of $10, which you can' t beat. Angie's List paid off on this one.
    - Chris M.
  • A
    The salesperson I talked with was extremely helpful and didn't pressure RE the components to purchase.  I was able to customize the system based on my specific needs.  The FrontPoint system arrived in a box with simple to follow directions.  Easy to setup and use.  Would definitely recommend.
    - Jeff C.
  • A
    Their after service care has always been very good, like changing codes, they'll do it all on the phone with you and won't charge you. They are very customer oriented. They are very personable, they know their stuff, and they don't sell you things you don't need. They make suggestions but they don't hard sell you on it.
    - JEFF M.
  • B
    ADT Security Services, Inc
    Overall services are pretty good.  We have had some technical issues with their product, which is not necessarily their fault I don't guess.  They have come out and looked at it each time. We already had an existing system from previous owner so it didn't cost us as much as if we would have had to start from scratch.  I would use them again in the future.
    - Holley R.
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Home Security Companies in Franklin

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