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Recent Pet Care & Health Reviews in Erwin

  • F
    REACH (Regional Emergency Animal Care Hospital)
    My Vet in Johnson City called for the quote for this procedure. They wanted to charge me between $6000 and $6500 basically giving me no choice but to put my pet down. They were very rude in their responses and almost acted like it was funny that I didn't have a choice, basically leaving me no choice. With many people out of work due to the economy they could have given me financial choices but choose not to putting me in the position to choose my families financial wellbeing over saving my dog. My pet had been a patient of theirs years before for surgery and it maybe cost me $1200. It seems to me they chose GREED over truly helping a patient in need. NEVER Take your pets there, they are ONLY IN IT FOR THE MONEY!!!! Fortunately, my vet called around and found an animal hospital that would perform the same services and only charged me $2100. I would love to have someone from this place let me know why their was such a GREAT difference in cost for the SAME EXACT SERVICES! They should be investigated for PRICE GOUGING people during their most vulnerable time. How Horrible and inhumane!! Never use them. If at all possible check around. There are a lot of very reputable animal hospitals that would never do this.
    - susie h.
  • B
    FERGUSON ANIMAL HOSPITAL
    I'm a small hobby breeder (1 litter annually) that has 10 furry family members. We have had 3 or 4 dogs there in the past year. They always try to charge more than quoted. It's never because something came up and had to do more. They just price the invouce more than they originally quote. The first couple times I paid the larger amount and didn't say anything thinking I had misunderstood but made it a point to pay attention closely when they gave me prices from then on. The third visit they again tried to overcharge but I brought it to their attention and they begrudgingly corrected it. This last visit they said I was wrong and that wasn't the price the girl quoted. After the previous pricing problems with them I know what was said. If they quote some too high and some too low it's honest but if they quote everything too low it's probably quoted low on purpose. I have had no problems with the work. The quality of veterinary care is sufficient if they could figure out how to truthfully price their work up front it would be a nice office. As is I'm looking for another vet.
    - Stephen K.
  • A
    Jones Animal Hospital
    Being new to the area we wanted to meet & greet to be established in case our most important family member, Sam, ever needed emergency care, and of course, keep up with his routine care. He is a lab mix, approx 100lb 3 year old pup. We moved from SC, and Sam is having some adjustment issues, so this was a good time to see if we were a good fit. The front desk staff was amazing-very friendly and knowledgeable, which is very important to me. I felt the wait time was a little too long-animals aren't as patient as people, and you cant explain to a pet why you are sitting for a bit like you can a human-and I've never experienced that before-so just a thought there. The vet tech, Kristin, was very friendly, and Sam loved her immediately. Always a good sign! She was also very knowledgeable and able to answer many questions before the vet even came in, and Sam was disappointed when she left the room! Now to be fair, Jones Animal Hospital advertises as a small animal hospital, and Sam is 100lbs. So when I say the rooms are small, I am guessing they are made for small animals. I was a bit claustrophic, as was Sam. There was one spot that was big enough for him to lay down in, and that was it. A table and two seats, one counter with a sink-that was the rest of the room. Perhaps there are other rooms that are larger, but as I said, they are a small animal hospital. The vet, Dr Bodenhorst, was great with Sam, was available to answer all our questions, and when I mentioned Sam was having adjustment issues knew exactly who to recommend to help with those issues. That was a big relief, as in SC vets won't recommend trainers or behavioral specialists-you have to do the hunting and hope you find someone qualified yourself. Anyway-Dr. Bodenhorst was current on a new medication Sam had been on ( a previous visit at another place was not) and put our minds at ease about it. She ran a current blood test on him so we would have a new starting point on him, which I had wanted as well. At check out, my payment was taken in the room, and when the woman came back with my credit card, she came in, rushing towards me, hand coming up fast to hand me my card, and Sam was not having it-to him, she was coming at me to hurt me. He lunged and scared the dickens out of her. Fortunately my son had him on the leash and had control of him. I have given Jones Animal Hospital 100% A's, and I stand by that. They are a great place to be-but it was our first visit and that comes with getting to know the ins & outs. Sam can't be couped up in a small room for a long period of time like that, and you can't approach the owner of a dog quickly with a raised hand, I would think, in any situation-so payments must be taken out of the room for us. This is what would work for us. Sam is trained to protect me as I come from an abusive relationship, but I have had dogs all my life, and not one of my dogs would let a perceived threat come near me or another family member. On the other hand, as a responsible dog owner, we also know that keeping control of our animals is our responsibility, which is why we always keep our dogs on a leash when in public and are aware of our surroundings. It goes both ways. I highly recommend Jones Animal Hospital if you want people who will love your pets, do their best, and go out of their way for you and your loved one. Best of all, they are knowledgeable, so you are in good hands. Cost wise, I have no idea. To me, it is not the cost but the peace of mind that my pup is being taken care of appropriately that matters. And I feel this place will do that.
    - Carol G.
  • A
    CONTINENTAL BOARDING & DOGGIE DAYCARE
    Great as always.  My dog LOVES their playcare and starts whining from the interstate exit ramp to their front door.   When I pick him up, he is so tired he goes right to sleep on the ride home.    When bathed, he comes back clean with no foo foo spray, as requested, and thoroughly rinsed. 
    - KATHLEEN H.
  • A
    Elizabethton Veterinary Clinic
    Arrived early but was seen within 2 minutes. Vet tech and Vet were very knowledgeable and did not seem rushed even though office was steadily busy. Love the fact that they have large dog bathing and spa services within office. Even big dogs need pampering!
    - Dee R.
  • A
    Pooch Patrol
    We have 3 dogs so they are about $60 a piece. I would continue to use them in the future without a doubt.
    - Clay G.
  • A
    PRETTY PAWS DOG GROOMING
    Everyone was very friendly when we dropped our dogs off and they listened to how we wanted the dogs groomed. Also, the grooming is in a big (very clean) room so we could see where our dogs would be.
    - Sheila H.
  • A
    Boones Creek Animal Hospital
    Dr. Broyles is one of the sharpest people I have met. Ask a question about pet health and she answers in detail. She is wonderful with animals. Our little Silky is really ACTIVE and she handles him with ease. She gives him shots and he likes her. I highly recommend this clinic and Dr. Broyles. Ask for her. So glad we found this facility on Angie's List.
    - TROY R.
  • A
    PETS OF DISTINCTION
    I've been taking my puppy here for quite some time now and have always been throughly pleased with their work, take him every 6 wks.
    - David K.
  • A
    PINECREST VETERINARY CLINIC
    Dr Kapoor has always been great with our pets. He has taken care of our cats and dogs for the past 35 years and I have absolutely no complaints about the care. They seem to be a little high on price but since I haven't taken a pet to another vet for 35 years, I really don't have anything to compare it too.
    - Robert E.
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Pet Care Providers in Erwin

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