Get matched with top Septic Tank Services in Decatur

There are 4 highly-rated local septic tank services.

Septic Tank Cleaning reviews in Decatur

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    Rapid Rooter Plumbing
    A few months ago I found a leak in what I thought was our septic system in our backyard. It smelled like sewage and was near our tank so seemed like a reasonable assumption. We have a pool and lots of concrete and for some reason our septic tank is underneath all this concrete near the pool (was this way since we moved in). I had a few different plumbers come out and take a look. Nearly all of them took one quick look at it and immediately decided it would be just as expensive to tear up all the concrete getting to the septic tank and field lines just to figure out where the leak was. So they all recommended just installing a new tank. In a way they were all correct, it would have cost a fortune to get to the tank. But when Shane came out and checked the leak he suggested that he spend a little time digging where the leak was in case he found it quickly. He thought it might be a field line leaking that wasn't buried as far away from the grass as the tank and might be accessible. He did agree that if he couldn't find the leak in the first couple of feet then it would be best just to go ahead and install a new tank. I should add that his quote for installing the new tank was the best I found, plus he said he would not charge me for the extra work looking for the cause of the leak if he didn't find it. When he and his two co-workers came out they started by digging out the area where the leak was as well as digging a few yards away from the concrete in hopes of finding a field line leading to the leak. They spent about 2 hours working on finding the leak and eventually they did. it turned out the leak was not from the septic system at all! Our kitchen sink and washing machine (possibly dishwasher too) had a separate line not connected to the septic system that had broken and was leaking. Shane fixed the leak and installed a new field line for this separate line and our problem has been solved. It was still an expensive fix (about $5000), but he saved us at least $4000 ($9000 was the cheapest quote for our new tank installation and re-routing plumbing). Not only that, but had we had a new tank installed, we would have spent that $9000 and still had the same leak! Shane was the only person who even made the suggestion to take a closer look where the leak was. All the other plumbers just immediately decided I needed to install a new tank. So we could have ended up spending nearly 10k (or even more depending on which plumber we chose) on a new tank, then another 5k on fixing the real issue! And let's not even get started on the fact that our whole side yard would have been torn up as part of the new tank installation (the field lines he installed were in back in an area that we didn't care as much about). So I can't thank Shane enough for being sensible and suggesting spending just an hour or so diagnosing the problem before jumping into a super expensive fix! I would for sure recommend Rapid Rooter again!
    - Lee E.
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    Rooter Express Tennessee
    Mike and Jerry came to my home when no one else would .. I was in a panic. They came and put me right at ease. They got started right away and with in no time my plumbing nightmare was coming to and end. They were upfront about what needed to be done and I feel these men will get my house in order once again. I hope I never need their services again once this is resolved but if I ever do they will be the first people I call
    - John L.
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    A Drain Doctor Plumbing LLC
    They where great to work with made sure I was happy with everything before they left. Looking for honest people give them a call I will give them a call next time I need something
    - randy H.
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    Metro Sewer and Plumbing
    Wonderful! Steven is the best plumber! All of Metro people are pleasant and glad to be in customer care!!
    - Regina H.
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    Keefe Plumbing & Heating Company Inc
    They were professional, on time and efficient!!! My expectations were far exceeded!! I will use them every time!
    - Starr W.
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    Gentlemen arrived promptly at scheduled time. Located tank lid, which is about 1 foot below grade. Removed soil and removed lid. Talked with me and my kids about tank and importance of maintenance and not putting bad things in tank. ( To avoid problems, I pump every three years.)
    - Rebecca R.
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    1st Choice Service Inc
    Everything went well. They showed up when they said they would, and I don’t have any complaints.
    - Angie B.
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    Metro Sewer and Plumbing
    Metro showed up on time man was professional he pulled the lids on the tank and had me flush very little came out..told me I had a problem from the house to the tank and it was not necessary to pump out.. he called the office told them and are sending me a plumber to snake the drain..I would not hesitate to call Metro again..
    - Keith R.
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    Frank did a great job! Very efficient and even gave me tips on proper usage and maintenance. Great service at a fair price. Will definitely use again.
    - Carolyn Z.
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    Oliver Plumbing & Septic Systems
    I want to provide a great recommendation just on customer service. I called Oliver's on a Sunday afternoon when our septic tank pump stopped and our tank started backing up into the house. I spoke with one of the owners directly. They were unable to help that day because they were so busy themselves, but she personally called another company to make sure they were open, then called me back to give me the contact information and sent a text to that company's owner letting them know to expect my call. The company she recommended and that I used was excellent as well (Rooter-Man). Good customer service is so hard to find these days. I had called another company before Oliver's and even though I left a message on their emergency line, they never even called back! I highly recommend Oliver's Plumbing and will call them again in the future without hesitation.
    - Brad C.
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Septic Tank Services in Decatur

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