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Specialized Services reviews in Dandridge

  • A
    Exceptional on every level. Having no experience of my own, I relied heavily on his. He had excellent ideas and went above and beyond of my expectations. I will be hiring him going forward for phase three (house foundation) and phase four (pond construction).
    - Karl S.
  • A
    We are very pleased with the quality of work and the professionalism of Bobby Hughes and his workers.  He provided a variety of services to include, carpentry, plumbing and electrical work.  He sub-contracted out the masonry work required for this job.  His estimate was very clear and professional.  While the proposed plan was very straight forward the reality of the job threw Bobby some curves which he handled well.  His suggestions for dealing issues that came up were excellent and made our decisions easier.
    The removal of the old concrete roof was more difficult than anticipated due to the roof having 2 concrete layers.  He could have not anticipated the roof being two layers thick.  Then the condition of the exposed walls, after the roof was removed, was poorer than hoped.  Without a blink Bobby worked up a plan to sure up the old walls and worked to minimize the additional cost for the fix.  With the help of the mason cinder block was added to sure up the walls so the new roof would be stable and provide a backing for the new brick.  After the repaired walls were in place he fabricated a new slanted roof system providing a roof access configuration for well access.  He insulated the new roof and finished off the inside ceiling will cellular PVC bead board strips provided by the property owner. 
    Bobby reworked some of the plumbing to install a new frost free exterior faucet and changed out the old fuse box electrical connection to a new circuit breaker.  He also installed a new GFCI external outlet and to code electrical light inside the well house.
    Bobby demonstrated a concern for historical aesthetics by helping direct the mason on the type of brick to use and how the joints should be mortared to resemble existing structures on the property.  Also Bobby wanted to use a metal roof to keep the structure in charter with a nearby out building.  The door he built for the well house was also created with a historical perspective. 
    The weather also threw Bobby and his mason some challenges since we had an unusual cold snap which made doing masonry work challenging and forced some delays.  Bobby, et al, worked very late into the evening (after 9:00pm) a couple of nights to make as much progress as possible while the weather cooperated.
    Why I graded a "B" on punctuality and responsiveness is because the weather caused some confusion about when the mason and Bobby were going to be on the job (i.e. day and/or time of day).  We would have the schedule on what was going to happen the next day and then things would not turn out as scheduled.  Again the weather and using a new mason sub-contractor assisted in the confusion, but the confusion could have been reduced with a phone call to me early in the day.  Please note this is a minor complaint on my part since it did not impact the quality of work or our working relationship with Bobby. 
    Again we are very satisfied with the work that was done and our relationship with Bobby and his workers.  Without hesitation we would look to hire Bobby again in the future.

    - Carol & Kerry A.
  • A
    He determined that it had a problem he could not repair here, and took it with him. It was delivered back to my home two days later, repaired. It cost a bit more than a regular cleaning service, due to the repair needed. But the cost was not much more, and I truly appreciated having him clean it so thoroughly, repair it, and return it to me. I definitely will use this company again.
    - Carol & Kerry A.
  • A
    Two men came about 9:00am dropped of the chairs and tables. They placed them excatly where I wanted them stacked them nicely.
    When it was time for pick-up they  picked up everything and made sure my gate was closed. I would use them again and I highly reccomend them!!

    - Lucy B.
  • A
    I called Rand L from a friend recommending them because they had done some work for him.
    They always showed up when they said they would
    Finished the job when they said they would.
    The cost was want they quoted.
    They cleaned up as they said they would.

    - W. Kyle L.
  • A
    We contacted Mr. Kinsler to get an estimate on making major hail damage repairs which included complete replacement of the roof, all guttering, repair one window, replace two garage doors and replace a small amount of vinyl siding. We also asked for an estimate to add a roof over our back deck.
    Even though Scott was very busy at the time, as was all roofers and contractors in the area due to widespread damage from a major hail and wind storm, he set a time to get with us. Scott set a date and time to meet and provide an estimate. He also indicated that if we started seeing indications of a roof leak, he would send someone over to quickly take action to stop the leak.
    Scott contacted us a couple of days before our scheduled meeting date to reconfirm that he would be there. He was at our home
    as scheduled. Scott set an approximate start and complete time frame, as well as provided an estimate.
    Scott used various sub-contractors to completed the roof replacement, guttering and garage doors but he monitored all work to completion.
    All work was completed within the time frame provided. All work was performed as previously indicated / agreed to and all work met our expatiations, and in some areas exceeded it. There was no additional cost beyond Scott's original estimate.
    We are considering doing some remodeling to our home and Scott will be our first call
    - Melvin H.
  • A
    This guy is a perfectionist. He did things so perfectly. I feel he went above and beyond the call of duty. The old valves did not have gauges on them. He put gauges on the new ones so that I could monitor the pressure myself. He made sure everything was clean and neat when he left. You wouldn't have even known he was there. I took a picture of the work when he was done because of how good it was. It was perfect.
    - Don F.
  • A
    The crew arrived exactly when we were told they would be.    The work on the roof was completed and cleaned up within 9 hours.  The workers did a great job.  The supervisors were there  checking to make sure we were satisfied and to oversee the work done. 
    A week later the siding crew arrived and completed their job in four days with the rain gutter man coming on the last day to complete the job.  Again, the work was done great and the supervisors stayed to make sure everything was done to our satisfaction. 
    We are completely satisfied with the professionalism of the contractors Joe and Bill of Done Rite Contracting.They had all their paperwork, licenses in order and we had no problems with our insurance company coordinating payments to the contractors. 
    They were very caring to our wants and needs.
    I would recommend them and use them again.
    - Marlayne U.
  • A
    We are very happy with them. They did a great job. They were friendly and polite and they cleaned up after themselves. We don’t remember how much it cost because it was covered by insurance. We would use them again in the future if necessary.
    - meg v.
  • A
    They cleaned up extremely well.  My daughter kept saying how professional and considerate they were.  They would call to say when they would start and they followed through extremely well.  They weren't able to stop the rain for a few days, but that was the only problem.  Other than that, it was wonderful.
    - Mark B.
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Specialized Services in Dandridge

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