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Auto Body Repair reviews in Cordova

  • A
    Icon Collision Services
    First of all, the staff at ICON is friendly, and fast. They get you in and out and do it with a smile.
    I took the car in with an insurance estimate from State Farm for repairing the right rear fender where another car hit it in the parking lot and left the scene. Then they did a separate quote for my rear bumper skin where the garage door scraped it. They had the car for 3 days and they washed/buffed the car out when they were finished. The paint is a perfect match. Sure, an expert could look at it if they knew where to look and see the orange peel of the repair that doesn't match the factory original orange peel and conclude a repair was made. However, if you didn't know where to look not even a professional could spot it. I will have the area wet sanded with 1500 grit and rebuffed and no one will ever notice.
    In fact, they did such a fantastic job that I plan to take the car back to have them redo the front bumper skin repair ABRA made. They did a HORRIBLE job!  The paint doesn't match, the finish is sub-par, and they burnt through the paint when they buffed it out. Rather than waste my time having ABRA stand behind their warranty I will just pay ICON to do the job right. Had I known they were this good I would have had them do the front bumper skin the same time they did the rear.
    - James R.
  • A
    Cordova Collision
    .Cordova Collision worked very well with my insurance company.  They carefully explained what they were going to do.  The repair was completed in a timely manner, and the work was perfect.  There was a small issue with a sensor that came on when we picked up the car.  When they were not able to diagnose the problem, they took my car to the dealer and had the problem fixed. Then they were able to get that additional cost reimbursed by the insurance company.   During the entire procedure, they were totally professional, courteous, and easy to work with.  I would never take one of my cars anywhere else if any body work was ever needed.
    - Carolyn M.
  • B
    AutoNation Ford Lincoln Wolfchase
    We were pleased with them as they did a good job.  The color matched perfectly though there was a slight problem with it in the beginning, but there was no hassle.  I took it back and they fixed it.  They got it right for me.  The price was taken care by the insurance.
    - Robert W.
  • A
    Quality Dent Repair
    We have a 2013 Ford Explorer. It had already received three door dings. The car is black thus very noticeable from an angle. Read the reviews for this service here and decided to try them. Glad I did. They did an excellent job...quick....and cant tell there were dents there at one time. Use these folks......very satisfied.
    - teresa or wendell p.
  • F
    CollisionWorx,?DOES NOT!
    I choose this auto body repair at the referral of Ameriprise Insurance, my neighbor?s insurance company and the person that had backed out of her driveway and hit my car that was legally parked in front of my home.  I should have chosen the collision repair that my wife had chosen a few months earlier. But, because the insurance company referred CollisionWorx and it was
    closer to my home I chose them.
     When I went to pick up my car, I noticed that the molding around the door was very cheap (paper thin), and there was a trim tape that was installed around the door that was repaired that had bubbles in it (the tape).   The gentleman returning the car to me told me that the bubbles would probably disappear within a week (poor excuse for poor work), and that if it did not disappear, to bring return the car and it would be taken care of.  Keep in mind that this was after I had returned the loaner car that was provided by the insurance company.  Like a fool, I said OK.
    When I got home, I went to return item to the car?s trunk that had been taken out before turning my car over to CollisionWorx.  To my surprise, I found that a storage tray had been ripped out of the side of the car and tossed back into the trunk.  This was totally unacceptable and I called CollisionWorx and told them that I had issues and I was told to bring the car back that day. 
    In the process of repairing the rear door of my car, CollisionWorx had to remove the door handle of the front driver?s door.  And of course, the handle was not re-installed correctly.  When I asked about that, the owner told me some c*** and bull story about the motor for the lock heating up, after one use mind you, and that was the cause of the problem, a problem that I did not have before getting the work done at CollisionWorx. 
    Then, today, I see another issue with the installation of the molding around the door that was repaired.  It was put in poorly and
    is coming off of the door.
    Now,?keep in mind, when I return this car to have work completed the way it should have been completed the first time, I am inconvenienced with having to conduct my business without the use of a loaner car and the time that it has, and is, taking for me to have to return my car to get the work done properly.  And at this point, I?m not sure that CollisionWorx can do the work properly.
    My whole experience with CollisionWorx has seemed like having to deal with fast talking people with whom I cannot trust.  I am not satisfied with this business and I would definitely not recommend them.
    - Daniel M.
  • A
    Icon Collision Services
    I had a collision with the car that was in front of me when it suddenly stopped. It was the first time that I had an accident. I heard their advertisement on the radio and I called them. They took my truck in. They did an excellent job. I only spent a part of the cost that was not covered by the insurance. I was very pleased with their price. I could not tell that my truck had been in an accident at all as there was nothing left in my truck to show that I had been in an accident. It looked like brand new. They checked everything and made sure that there wasn't something else that did not show. They checked the engine and looked underneath. There was no problem. They told me that if there was a problem, I could bring the truck back. They were very polite and very professional. I was pleased with them and I would go back to them if I needed to. I was very impressed. They were on top of the line as far as I am concerned.
    - Belita V.
  • A
    Superior Auto Body Of Collierville Inc
    They did great! They got it done earlier than scheduled, it looks and works great. It was also reasonably priced. I currently have a vehicle here with a few dents in each door which they are repairing.
    - Lisa M.
  • A
    Car (97 Honda Oddesy) would not start in parking lot across the road. We towed car to their lot. They agreed with our guess that the starter was dead (it was smoking) and gave us a time and cost estimate within 15 minutes of our arrival. Estimated time to completion, 2 hours. We left to run errands and were heading back when they called us to say it was all done, in just less than 2 hours. Price was exactly as estimated. Excellent, pleasant and helpful service.
    - Chris M.
  • A
    Icon Collision Services
    They did the job perfectly and in the time frame they told me they would. My bumpers look factory installed once again and I was very satisfied by their attention to detail and the overall price they gave me.
    - JILL L.
  • A
    Parkway Auto Center
    They have excellent customer service and great quality of work. They even do price matching against competitors.
    - STEVEN S.
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Auto Body Shops in Cordova

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