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Recent Travel Agency Reviews in Columbia

  • A
    INTERNATIONAL CRUISE & TRAVEL
    They did the cruise, flight and hotel for the Virgin Islands. They were great, I'v e already talked to them a couple times since then for future use.
    - carissa p.
  • A
    Triple AAA Travel
    Everything went smoothly. Thorough, she answered phone calls, and emails. She was very helpful with getting a wheelchair for my husband. It was set up nicely, including the hotel she said we needed a quiet room. All of the plans and the vouchers made everything easy.
    - Victoria T.
  • F
    Expedia
    I called the River Terrace Resort in Gatlinburg 30 days prior to check-in to make reservations on their local number....I requested a room overlooking the river with a fire place, we had stayed here twice before and we knew what we wanted!!!  I was told to hang on the line while they transfered me to their reservations line...little did I know...it was EXPEDIA... at check-in, the desk clerk was very unhelpful, rude and informed us that the booking service was done thru expedia and they don't book riverside rooms...only mountain view rooms, they claimed that the other booking service books all riverside rooms and there was nothing that he could do.  I asked why did you book me through expedia then, when I asked for a riverside view?  He also lied and said that we had requsted a mountain view room until I told him that I had called three days prior and confirmed what I had booked...then he backed up and said the notes did state riverside, then he stuck us in the very back building overlooking the parking lot...the room did not have a fireplace which I asked for and was supposed to have, was dated and was not up to my standards...as far as recommending expedia or river terrace resort in gatlinburg, TN.  I will not!!! The staff and room was sub par...definatly a big fat F for both!!!  BUT...The evening dest clerk, Donna, was very helpful and brought us some extra towels at our request even though her shift had ended... Thanks Donna, the only bright moment of our stay!!
    - paul g.
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Travel Agents in Columbia

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