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Cleaning reviews in Collierville

  • A
    Excellent work! Such a pleasure to do business with this man. He was prompt to respond, showed up when he said he would, and delivered my rugs early to accommodate me. My rugs look and smell fresh and his price was more than fair. I highly recommend doing business with this company.
    - Cindi P.
  • A
    Duane and his team cleaned my apartment twice a month for two years and did a fantastic job. They were always on time and performed exemplary services. I hired them after seeing their great reviews on Angie's List. I highly recommend Duane and his team. I only stopped using his services because I moved to another state.
    - Dusty D.
  • A
    They did a wonderful job! We had a death in the immediate family and needed the house cleaned for family coming in. At first they said they could not do it within my time frame, but then called back in two days and said they had a cancellation; who cares enough to do that? They were wonderful!!
    - Mary M.
  • A
    I got the mini-mighty deal and the value was very much worth every penny. I will be using them again and I would recommend this company for anyone on the go looking for a professional detailing service.
    - Jessica B.
  • A
    They first said they could not come during my specific time frame. We had a death in the family and had extended family coming in for the funeral. But then they called back the following day and said there was a cancellation. I really appreciated that. Three ladies came and worked quickly as well as quietly, and were done in less than two hours. I was really impressed as well as pleased. Nice ladies!! I found no spots that they skipped while cleaning, which is a first for me, in bringing in people to clean for me. Will definitely be trying to get on a schedule for them.
    - Mary M.
  • A
    The two housecleaners arrived exactly at 9:00 AM; just as the owner said they would. They went right to work and did everything that was on my list. They did overlook one task, but they completed it during their next visit. I like the fact that the same cleaners come every time, as they are familiar with my house and know what I need done. It is such a relief to come home from work to a spotless house, and not have to take up my entire weekend cleaning! Lisa, the owner, was able to fit me in on Fridays , even though Friday is their busiest day. These ladies aim to please!
    - Marijo S.
  • C
    Communication wasn't acceptable and the services were much higher than the estimate given. We were not told what the increased estimate would be before they continued and completed the work. The quality of the work was great but communication was poor and the lady I discussed this with agreed that it was an issue.
    - Gregory M.
  • D
    Don't be fooled by the good price! Owner was friendly & prompt when she came out but 2 workers (likely high school seniors or recent HS grads) were very young & inexperienced. They only spot cleaned & left very visible things undone like food crumbs under kitchen cabinets, did not mop or thoroughly clean bathrooms, I found a spider web on a ceiling fan. Service was done on a Friday afternoon & I reached out to owner Sat AM with no response till the next week. Her brochure says satisfaction is guaranteed OR they come back and redo areas. When I spoke with her, she didn't even offer that. She did say she would talk to the workers. Since this was their 1st time servicing my home, a concerned owner should have come out to inspect after workers were done so she could see if work was done satisfactorily. I ended service after only 1 service - I'm convinced that the 1st service should have been better or should have offered/honored the commitment to redo stated on the fancy green brochure. Poor service & not honoring your commitments is BAD business. I didn't care to give her any more $ for that!
    - Sharon C.
  • A
    I want recommend TruClean. They did several things for me cleaned my ac vents, checked for mold, and cleaned my dyer vents. They were friendly,effective and reasonable. But not only that they made recommendations that make my future better. For example my dyer was 16 ft in the attic. It worried me because of fire it was suggested that I vent to the garage, which I can clean myself. ( not having to pay someone to clean) it was also found I had mold in my ac. How scary! Needless to say I was very very pleased to make my house safe.
    - marie j.
  • C
    I have used this service for several years, and until recently, they were fine. The last two cleanings, I asked for my blinds and baseboards to be cleaned, and neither were cleaned during either visit. I could still see cat hair on the baseboards and dust on the blinds. Also, for the last cleaning, I asked that several pieces of upholstery be vacuumed, and this was not done either. I informed the owner, Cynthia, about these problems, and even though she knew I was not satisfied, she charged me an extra fee for deep cleaning after the first visit, and offerred no discount for the last visit in which the upholstery was not vacuumed. I am now using another Angie's List cleaning service.
    - Marijo S.
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Cleaners in Collierville

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