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There are 2 highly-rated local locksmiths.

Locksmith reviews in Cleveland

  • D
    Rick's Lock & Key

    Rick's Lock and Key knows how unlock cars and make keys, and my ranking acknowledges that fact.  However, in my opinion, Rick's Lock and Key is fundamentally unprofessional and rude in their handling of customers, and after looking into the invoice and checking with AAA, we found that they are overcharging the customer through excessive tax charges.  The tax rate in Hamilton County is 9.25%.  Our invoice was for $263 but the tax charge was $36.08.  That amounts to a 12.1% tax charge.  I called and explained the error to Rick's Lock and Key, and when questioned about their billing practices, they explained that a portion of the invoice was paid by AAA but they were charging me tax on the entire transaction.  Problem is, even if you add the amount that AAA paid, they still overcharged the customer and when I tried to explain that to the folks at Rick's, rather than simply owning up to the overcharge and refunding us, we were arrogantly told that,, "We should have charged you even more taxes!"  We are filing a complaint with AAA, but wanted Angie's List users to be aware of this tactic and if you decide to use them, get a written estimate in advance and by all means, double check your invoice to make sure you are not being overbilled.


    - James H.
  • A
    Mondy's Lock & Key
    Excellent job. Some of the locks had been painted and resulted in an enormous amount of time to re-key. We found this out after the work was completed, but were not charged for the additional work. Great customer service. I would highly recommend for any lock and key services.
    We recently had a new garage entry door installed. Once we replace the other painted locks, we will definitely call to have the new locks re-keyed.

    - Scott H.
  • A
    Mondy's Lock & Key
    I had to change the locks at my mother's house because too many keys were outstanding.  I got Mondy's Locksmith number from Angie's List.  I made an appointment for them to come and re-key 5 locks.  They showed up at the agreed time.  They were nice, a mother and her son.  It took a little over and hour and got six keys.  All the keys worked the first time.  They charged me approximately $86.00.  I would use them again in a heartbeat.
    - SUE T.
  • A
    WOODY'S LOCK & KEY
    My experience with them was very good. I have an old garage door on the bottom part of the house. I was afraid he wouldn't be able to rekey that but he did. He was very knowledgeable. He was a very old guy, 70 or 80. He just knew his stuff and was efficient.
    - Leif B.
  • A
    Cleveland Lock & Key
    It was a very good experience. They had lots of good information. They guy who did the job knew what he was doing. He finished the job in a very timely manner. Also, they have a good availability and they came to my house very quickly.
    - Jimmie D.
  • F
    Chattanooga Locksmiths
    Called...They were going to contact their person...Never heard anything...Nothing....This was the 3rd "supposed" 24 hour service we contacted....Nobody showed up.
    - Lisa C.
  • A
    Mondy's Lock & Key
    unknown
    - chris s.
  • A
    Mondy's Lock & Key
    Great service and very efficient. Price quoted was exactly as charged in spite of encountering challenges while performing the service. Highly recommend them and would definitely use them again.
    - chris s.
  • A
    Mondy's Lock & Key
    See above
    - rose j.
  • C
    Jodeco Lock & Key
    unknown
    - Charles L.
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Locksmiths in Cleveland

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