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Foundation Repair reviews in Clarksville

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  • The owner came and discussed options, providing photos of the damage to illustrate the severity. He recommended the best/least cost option. Once I gave the go-ahead, they fit me into their schedule and proceeded in a timely manner. I would use them again in a heartbeat.
    - James K.
  • The rep asked questions, took pics of my crawl space, and provided a detailed presentation. During the presentation, the rep could not really identify any cracks. I actually pointed to some markings that I knew were not issues and he agreed. The rep advised had some mold as well due to some mosture/standing water. The rep proceeded to provide me with an initial $37K estimate to "correct" my foundation issues and seal the crawl space for storage (which I do not need or desire). I asked the representative if the work indicated as needed was the only and best option for my property. He indicated it was the best and only option to "correct" any issues. I indicated that I looked forward to a copy of his estimate/assessment. I received the official estimate/assessment within a day or two. I noticed that the adjusted cost was $33K. Based on my knowledge of home building, the age of the home, the builder, and information provided from TFS, I thought it would be good to get alternate estimates. I received an independent assessment from a structural engineer as well as other foundation companies without providing them with any detail from the TFS assessment. They offered fair and reasonable assessments. All indicated that the foundation was fine and did not recommend any such work. The mold indicated by TFS was identified as mildew. Standing water/moisture was due to an issue with the positive drain (easy fix). Some advice to others considering a foundation check, spend the money to get an assessment from a structural engineer (cost is minimal) and get additional estimates from reputable foundation companies. TFS basically suggested work that was not needed. From my experience, I do not suggest using the company. I also suggest that anyone else who have had issues report this company to the BBB as well as appropriate Tennessee State regulatory organizations.
    - JULIA J.
  • Chris and his crew did an excellent job. They were prompt, courteous, professional, and completed the job in two days. I think the price was fair for the amount of work that was done. They guarantee their work and I am very pleased with how it went.
    - Kathy W.
  • He put a sump pump in our crawl space and encapsulated the crawl space to prevent
    water from being under the house and damaging the house both in the crawl space and the
    living area of the house.
    - Mary Nan H.
  • Certified foundation was not settling and installed a device that can be used in the future to identify if foundation does start to settle. Home is over 30 years old.

    Found brick veneer was separating from the frame of the house. Installed fasteners to secure brick. Job was done so well you couldn't even notice repair.

    - Charles C.
  • Excellent. He showed up on time, completed the work as promised, showed my husband the work once completed. Got the job done in short order. Very happy with his work. He picked up after himself also, he didn't leave any tools or scrap construction products behind.
    - Victoria C.
  • I was happy that they returned my call immediately.  I was able to get an estimate.  I was given a few options and they were clearly explained to me in plain English.  He was very polite and made sure that all my questions were answered.  He was not pushy or salesman like.
    It did take a few weeks to have him come out but when he did it took a very short time.  He went over everything.  Put my fence back like it had never been moved.  Made sure that I was happy.  I would gladly use and recommend his services.
    - Stefanie C.
  • We were very pleased with the work performed.  Both, estimator and work crew were on time, very courteous and professional.   We would use USS again, if necessary and highly recommend them.  We rate them an A+.
    - Barbara D.
  • The price was middle bid of three that I received. I chose USS because of their BBB rating and professional salesman. The crew did a good job overall. My only concerns were that the wash stone in the drainage ditch under the crawl space was in places 2-3 inches below the footer level, the dirt they dug out from the ditch created a berm along the ditch, and the electrician ended up piggy backing off my jacuzzi circuit instead of installing a separate circuit as I was told would be done. I was assured that these issues would cause no problems and that they have a lifetime warranty for the repair. Overall, I would recommend this company to others, they are very professional, they clean up after the job, and are a good value for the cost.
    - Scott A.
  • Everything went as planned; workers were invariably polite, professional and just flatly first rate. They showed up when they said they would, informed me if they weren't coming due to inclement weather, and the job (a considerable amount of work) was done in the amount of time they estimated almost to the day. Concrete replacement work was carefully done.

    I would add: there was no hard sell, no slick reports: just a professional who came to the house, did the estimate, and stated when the work would begin. They were slightly more expensive than some local firms, but I appreciated that they didn't waste my time suggesting cheaper "band-aid" approaches to what was a very serious problem. They looked at the situation, said what needed to be done, explained everything clearly and succinctly. And, they guarantee their work for the life of the structure.
    - Jeffrey W.
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Foundation Contractors in Clarksville

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