Keefe Plumbing & Heating Company Inc

A101 REVIEWS

Founded 1950 • Angie's List since September 2010

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Hours

Monday
7:30 AM - 4:30 PM
Tuesday
7:30 AM - 4:30 PM
Wednesday
7:30 AM - 4:30 PM
Thursday
7:30 AM - 4:30 PM
Friday
7:30 AM - 4:30 PM

Company Contact

1820 E 23rd St

Chattanooga, TN 37404

Description

Keefe Plumbing & Heating Co., Inc. has been serving the Greater Chattanoooga area since 1950. We are the best equipped plumbing shop, in Chattanoooga, for service, repair, remodeling, and retrofit jobs. We can handle any job ranging from a leaky faucet to a major remodeling and piping job. See our services. In addition, we have our own supply shop that has an assortment of items for you to choose from Please visit our website. www.keefeplumbing.com Additional phones - (423) 861-3170, (423) 875-5272, (423) 499-8077. Additional contact name - Kay Keefe....

Verified Reviews

101 Total Reviews
Reviews by Rating
A Rated
72
B Rated
11
C Rated
6
D Rated
5
F Rated
7
Read reviews by category
plumber (98)drain cleaning (13)water heater repair and installation (6)sewer cleaning (4)excavating (4)drain pipe installation (4)gas leak repair (3)well and water pump (2)septic tank cleaning (2)home remodeling (2)water delivery (1)
Showing 1-10 of 101 reviews
A

RATED

03/12/2020

Very Well! 2 men arrived and went to work fast. They did both jobs wonderfully and I would definitely hire them again.

DESCRIPTION OF WORK
Repair internal tank of one toilet and remove and replace another.

CATEGORY plumbing

COST $378

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/10/2020

C

RATED

09/05/2019

Okay. Far to high a price for what I needed done.

DESCRIPTION OF WORK
Leaky toilet

CATEGORY plumbing

COST $103

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/15/2019

A

RATED

07/18/2019

The service was great, fantastic job, efficient and neat.

DESCRIPTION OF WORK
Fixed the bathtub drain

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/05/2019

A

RATED

06/10/2019

The young men were very professional and efficient in their work.

DESCRIPTION OF WORK
Leaking water regulator.

CATEGORY plumbing, drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/27/2019

D

RATED

03/18/2019

They didn't show up as scheduled. They didn't tell me that they'd phone me 15 minutes before scheduled arrival time & if I didn't answer the phone they wouldn't show up! If that was to be their approach it would have been nice to have been informed of that. I mean a customer could be in the shower or working in the yard or unable to answer the phone (& not even know there had been a phone call) fo...

DESCRIPTION OF WORK
Drain Unclogging

CATEGORY plumbing

WORK COMPLETED ON 03/18/2019

SERVICE PROVIDER RESPONSE

Thank you for the feedback. Our service software tracks our calls. We called at 8:11 AM and again at 8:25 AM to make sure someone was home. Unfortunately we can not risk driving to a service call without confirmation. We have learned through 69 years in the service business that thing come up and sometimes people do not remember to reschedule with their plumber.
F

RATED

01/11/2019

I contacted 2 different times for an estimate they never contacted me back...For top rated company this is no way to do business...I guess they don't need new customers...

DESCRIPTION OF WORK
Replumb of the whole house

CATEGORY plumbing

WORK COMPLETED ON 01/07/2019

C

RATED

12/20/2018

Minor Repairs to 3 Toilets: The plumbing staff are polite and professional. That is where the good stops with Keefe Plumbing. My bill was $356.80. I had cash, but the plumbers did not have change. I offered them $300 cash and for them to bill me for $56.80. They would not bill me. She said I could pay by credit card, but the plumbing staff was able to to that either. I ended up having to drive 30 ...

DESCRIPTION OF WORK
Great Pluming Staff - Poor Customer Service

CATEGORY plumbing

COST $356.8

SERVICES PERFORMED? Yes

WORK COMPLETED ON 12/20/2018

A

RATED

06/25/2018

The repairs went very well. I can turn the water off completely in the bathrooms now.The work in both bathrooms went fairly quickly. Nice personable plumber.

DESCRIPTION OF WORK
Shower head was leaking water along with faucet in the main bathroom.

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/22/2018

A

RATED

04/03/2018

Roger responded the same day I called and was right on time. He was very polite and did a great job. He had to cut into the dry wall to reach the faucet and then strapped it down to the stud as it should have been done during construction. The only drawback was the charge included time for him to get back to the shop. That should be part of the overhead for the company and not the customer. Overal...

DESCRIPTION OF WORK
Shower faucet was not tied down inside the wall.

CATEGORY plumbing

COST $270

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/02/2018

A

RATED

03/01/2018

The plumbers who arrived on time quickly determined I had an electrical problem, not a sump pump problem. They found a temporary solution to bring power to my sump pump to keep my basement from being a swimming pool while I go looking for an electrician. I've saved Keefe Plumbing and Heating's number in my phone and will certainly call them again.

DESCRIPTION OF WORK
Sump pump repair

CATEGORY plumbing, wells

HIRE AGAIN? Yes

WORK COMPLETED ON 03/01/2018

Services Offered

Plumbing, water heaters, excavating, bathroom remodeling, sewer & drain cleaning.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Ask for Details
Payment Options
American Express, Discover, MasterCard, Visa, Check
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.