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House Cleaning reviews in Chattanooga

  • F
    Lily Clean
    You know how it is. You finally decide you need help and are worth it. So you research and find a company that has good ratings. That's when I called Lily Clean and was able to talk with Ms. Mitchell the owner. We agreed on a time for her to come to my home to provide an estimate. She arrived and I waited for her to come to the door. When I've had estimates on painting or yard work or plumbing, often the person will sit in their car for a few minutes, making calls or recording information on their computer, so it did not surprise me when she didn't come to the door right away. Also, it was raining and I thought she might be waiting for it to let up. But then it grew odd that it was taking so long. I checked my phone to see if Ms. Mitchell had called or texted. Nothing. It was also still raining. Suddenly my husband said, "She's pulling out of the driveway!" "What?" I ran out in the rain to see what was going on and sure enough Ms. Mitchell was leaving my house. I grabbed my phone and rang her number. She answered, and I said, "Why are you leaving?" She replied with, "Who is this speaking?" ?? She continued to explain that she had confused my number with that of another customer. When she called them, they said she was not at their house. I totally understand confusion. It was just a mistake. But right away, Ms. Mitchell added, "Just call tomorrow and set up another time for me to come out." She's blocks away and can't turn around to come give the estimate? I told her I'd rather go ahead today since I'd been expecting her. Then Ms. Mitchell went on a different tack, "Then why didn't you come out to my car and talk with me? I sat there and you never came out." Then, before I could reply, she very quickly said, "You need to find someone else" and hung up the phone. This experience was shocking, especially from someone who has been in business for a while. I didn't want to take the time to write this review because I thought it wouldn't make much difference since I'm sure this business has established clientele. But maybe Ms. Mitchell will be able to reflect on her behavior and modify it appropriately in the future.
    - Catherine S.
  • A
    Bundle Of Joy Cleaning Services
    Joy is a reliable professional who is very responsive to our needs and suggestions. She does an excellent job cleaning our house, and her prices are very reasonable. I highly recommend her for all housecleaning needs.
    - Andrea M.
  • A
    THE CLEANING AUTHORITY
    Gladys, Jessica and Lydia did an Initial Clean A. They did a great job. They cleaned areas that I would miss when I cleaned my house myself. They were on time and very professional about their work. I am very pleased with the work they did.
    - Brenda J.
  • A
    THE CLEANING AUTHORITY
    I've been using The Cleaning Authority for over 8 years, and have been assigned several teams of 2 over that time, and each team seems better than the last! Right now, my gals Jessica and Amy sweep in with big smiles, and get everything polished, and dust-free and shiny. They are good at what they do, and they listen if I have requests. I cannot say enough good things about them and The Cleaning Authority.
    - Susan K.
  • D
    Two Maids & A Mop
    Two Maids and a Mop Chattanooga will not return my calls or texts, so my only option seems to be to warn others. They told us we could request the same team again, but two people I requested were not available the next months. I never know who is coming to my home. I have never had the same team twice. The list of tasks we supplied upon request was never entirely completed. We called and messaged to reschedule twice - once for a virus in the house and once for a funeral. Neither call or message was returned. They just don't show up. No calls, messages, emails - anything. I called and messaged multiple times with no response about suggestions for next time and our disappointment in December's service - streaks throughout the house on the wood floors, shower left disassembled for some reason, and dusting still not done. I regret to have to warn others with this frank review - and that this as my only available form of communication to inform Two Maids we are clearly forced to discontinue business with them.
    - Nikki W.
  • A
    The Cleaning Authority - Chattanooga
    Laura and Kare were exceptional. Concerning the responsiveness of the Cleaning Authority when I called to reschedule was not handled very well at first. Later there was an apology and they fixed the issue post haste.
    - Sam F.
  • A
    The Cleaning Authority - Chattanooga
    Allison, Jessica, and Michelle were absolutley amazing. Everything was cleaned thoroughly with an attention detail. I am usually at the house when they clean. They work around me unlike most cleaning companies. I recommend the Cleaning Authority for anyone.
    - Sam F.
  • A
    THE CLEANING AUTHORITY
    This very professional team -- Allison Hare, Jessica Starnes, and Michelle Dill -- sweeps through my house every 2 weeks, and leaves it shining clean. These gals know how to do it! They're efficient, meticulous, and they use organic cleaning products. Plus, they are smiling and pleasant. I made a very good choice six years ago.
    - Susan K.
  • A
    Heavenly Cleaning
    I need someone who will treat my home like theirs--see what needs to be done and do it. JoAnn seems to fill that need. She's been here twice and I plan to have her every two weeks. She cleans thoroughly and is very open to my requests. Very flexible and really wants to please. She is also pleasant to have in our home. I highly recommend her.
    - Karen B.
  • A
    Cleaner Corners
    Very well. Kimberly kept us informed with reminders of the cleaning day and time. She arrived on time, took the time survey the house and understand our needs. She started right in. We were very pleased with her attention to detail and professionalism. Would and plan to hire again.
    - Kenneth B.
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Home Cleaning Services in Chattanooga

Companies below are listed in alphabetical order.

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  • 5 Star TN

    2818 b foster ave
    Nashville, Tennessee