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Find Top-Rated Chapel Hill Appliance Repair Services

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Appliance Repair reviews in Chapel Hill

  • F
    Do not ever do businesses with this company. The lady who answers the phone is horrible. She is going to ruin this company. They were hired to fix my mothers washing machine. My mother has been without her washing machine for ONE MONTH NOW. They have came to work on this machine for a MONTH. My mother called this morning again to see what was the issue. This woman talked to my mother like she was a piece of crap. She called from her phone ans they were ignoring her calls. She used my phone and the lady answered my call immediately. She told my mother off and was yelling at her. She told my mother they would not be fixing her washer and to not contact them again. I was sitting beside her and my blood pressure is sky high. I will continue to pass along our horrible experience until everyone sees what type of business this is. You cannot talk to paying customers the way this woman did my mother. Save yourself the headache and go somewhere else!!
    - Tonya J.
  • F
    Technician can out to inspect our Goodman heap pump that's under warranty. They claimed that compressor was bad and needed replaced. They claimed they talked to Goodman and Goodman agreed to replace the compressor under warranty but Thompson Service wanted an additional 650.00 over the cost of the repair out of my pocket so they could put fresh coolant in unit. I  asked Thompson to just reclaim the old coolant and they refused and told me that if we didn't buy the coolant they wouldn't do the work. So we decided to call Rosco Brown (another Goodman Dealer). They came right out, found the only thing wrong was a bad 30.00 capacitor and fixed the problem under the Goodman warranty. along with the bad service and trying to screw me and Goodman out of extra money they were rude on the phone. Would never recommend these guys to anyone.
    - Roger P.
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Appliance Repair Services in Chapel Hill

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