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Blinds And Curtain reviews in Brentwood

  • A
    Advantage Shutters & Closets
    We saw three plantation shutter vendor and decided on Advantage shutters. From the moment Holly walked in the door, we knew she was our top choice. She was very professional and knowledgeable of not just the shutters themselves but also what would look best. However the best part was she took an hour for the consult, making sure we got exactly what we wanted. During the consult, we learned the shutters are made here in the Nashville area! Keeping jobs in Nashville. After the consults, we were torn between Advantage and another vendor because we were sure Advantage would be very expensive. Boy were we wrong. They were the cheapest!! Holly also responded to ever question and request we had. We changed a few of our original choices and she responded with a new quote the same day and even came back out to show us a few other options. Honestly, her customer service was stellar. 
    Next came the installation. The duo they sent out to install the blinds and shutters were also very professional. In the past, I have had problems with this part of the process because, while they maybe good and their job, construction workers/installers are not always professional. I can not say enough good things about the two that came out. They were respectful, took their time to install, and went over everything with me. They accidentally left with one of my screw drivers (they had demonstrated how to adjust the shutters), and brought it back! 
    If want a knowledgeable, professional installation company who also actually wants your business and will go above and beyond, please give these guys a chance.
    - Amber L.
  • F
    I made an appointment one week in advance. When it was 30 minutes passed the appointment, I called the provider and they had to check on the appointment. They called back and said he was on his way. I had allowed 2 hours for the appointment to include measuring the windows (I have a schedule as well!)  and was prepared to make a purchase. I cancelled the appointment after waiting 45 minutes.. Very unprofessional as well as disappointing.  I will go with another company.
    - Laurie M.
  • A
    Blinds R Clean
    Owners of the company arrived on time, quickly removed all the blinds in the house and brought them to their shop for ultrasonic cleaning.  They replaced parts that were broken and returned the blinds 4 hours later - cleaner than I expected - and rehung the blinds in their appropriate windows.  When I first spoke with them, I was given a cost per window. The only thing that surprised me was a $30 charge for the trip to come to my house. Except for that detail, I was very pleased with their work.
    - Kathy M.
  • A
    Their service and quality of their work was unmatched!  We have used them on 2 new houses in the last 3 years.  We have moved a lot and they are by far the best at measuring all types of windows, including arched, so the blinds or shutters fit tight.  Very professional!  Price and quality of their products is very reasonable.
    - Tod M.
  • B
    Briklen Lane Interiors
    Very well, mostly. Being a guy I was not good at picking colors, styles, etc. I let Yvonne do this for me. For the most part very good, however, I should not have taken her recommendation on Green drapes for the master bed room. I should have chosen a neutral color, as I had to get a matching bedspread, and now am locked into that color.
    Also had some problems with the installation of the wood shutters. She had to send someone back to re-do this, and had a problem with some of the wood frame falling down. However, they were very responsive about doing the repairs and everything turned out well in the long run.
    - Doug W.
  • A
    Briklen Lane Interiors
    All work was done in a timely manner.  Recommendations suited the house and our style and worked out well.  When we had problems with one of the blinds, they were out the next day to get them repaired or replaced.  Cornices were designed to fit with the current woodwork and stained to match.  Excellent job.
    - Cynthia S.
  • A
    Briklen Lane Interiors
    Yvonne and her installer(Fred) did a very good job. They were always on time, very friendly and competent. The suppliers of their raw materials were either swamped with work or very slow. Be prepared to wait 4-6 weeks for the materials after making your choices and Briklen does the measuring.
    - Doug W.
  • D
    Not well at all, they didn't return messages, they made assumptions about what I wanted without asking me and their schedules were very inflexible. Every time something went wrong, they implied I had done something wrong. For instance, when I called after not hearing from them about a quote in almost 2 weeks, they claimed that they had called me but just didn't leave a message. Honestly, the customer service was really bad and I was completely prepared to spend a lot of money very quickly with them. I ended up taking my order to another company that came out to give me a full quote the day after I called them (during the evening as I needed).
    - Jennifer S.
  • A
    We had just moved into a newly renovated house and needed window treatments.  Ted was polite and very prompt.  We ordered wood blinds and they came in within two weeks.  Ted installed the blinds the next day, and he could not have been nicer or easier to work with.  Though I did not think the estimate was cheap, the quality was much better than blinds at our old home.  These had a very substantial cornice at the top, and I think the hardware is better.  We were very pleased and I would definitely use Ted again.
    - Emma M.
  • A
    The owner, Ray McCool, was an outstanding individual with whom to work throughout the whole process.  He took extensive time to thoroughly understand our needs and desires, took detailed measurements to ensure proper fit and placement of the product on existing window frames, worked very closely with the manufacturer to ensure proper split/division in the shutters to match the split/division of our windows, and provided a quality installer to ensure the proper installation.  Based on the manufacturer's production time and his company's workload, Ray projected an installation in six weeks and met that schedule.  Ray's prices were very fair and reasonable and I would not hesitate to highly recommend his product and service for clients in the market for interior plantation shutters. 

    It should be noted that Blinds Direct is now located at 9800 Deer Point Road, Brentwood, TN 37027.
    - THOMAS D.
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Window Treatment Experts in Brentwood

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