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Specialized Services reviews in Blountville

  • A
    Mr. Pugh and his lovely daughter came to my house on time and on the day promised. I explained that the refrigerator was making a loud fan noise and it was running most of the time. After examining the situation it was determined that the coils were filled with dust and the refrigerator could not cool sufficiently.  The coil system was impossible to reach because the refrigerator was built into the wall, but with great problem solving skills they were both able to figure out how to reach the coils and clean them. They were very professional and courteous, and I will definitely use them again for all of my appliances.
    - Jeffrey L.
  • A
    They were wonderful. Due to some poor work that was done on my roof years ago, I had a very bad leak that rotted out of the big areas and has collapsed into my kitchen. It was a big mess. They fixed it. They were polite, nice and funny. They cleaned everything up. I couldn't be happier. I would give them a double "A." I certainly would use them in the future.
    - Joan M.
  • C
    Cut and style was awful. Too much personal talking among workers. Facial hurt when cleaning pores. Very rough with my face. My first appointment had to be reschedule because the person doing the massage called in sick. They did not bother to call me to let me know and I was already there before they realized they had not called me. The next appointment had to be rescheduled for the same reason.
    - Betty S.
  • A
    Last year I had Darrell remove a roof of leaking skylights.  I know have a new addition on the front of my house.  Skylights were taken out and replaced with a room that has all windows in the front, creating a beautiful view of my property.  I was so satisfied with the results of this room, I called Darrell back this year to do all of the above work.  The wall between the Kitchen and living room was removed.  Hardwood floors were put in the living room. Tile flooring was laid in the kitchen.  Complete 1/2 bath was installed with new cupboards and counter top.  All 3 rooms were painted.  They also sanded down the mantel above my fireplace and sealed it.  
    I can now stand in my kitchen and look across my living room, through sliding glass doors that lead out to my sun room, where i can once again see my mountain view.
    - Ruth C.
  • A
    I have been in this house for 6 1/2 years and don't know of what repairs, if any, were made before I purchased it.  However, due to improper construction techniques used when the house was built, the roof deteriorated over the years to a point where, during a major storm at the end of January, water leaked into the house through the chimney.  I received several estimates and chose Vanderpool, not just for the price advantage, but for the common sense way that Brian Seal, the Operations Manager, explained what was damaged and how it would be repaired.  Apparently, rain water had been leaking for some time because there was rotting in wood beneath the siding and shingles so the repairs needed were going to be extensive.  The crew took two days to do the repairs,arriving early both days, cleaned up after themselves each day, and kept me informed of their progress whenever I had a question.  Mark, the foreman, was easy to talk to and made me comfortable and confident I made the right choice.  To date, there have been several days when it rained or snowed, and there is no sign of any leaking.  I am confident that, when the time comes, I will call Vanderpool back to whatever construction or roofing work that I will need.
    - Ronald L.
  • C
    They did a good job on the roof itself but they didn't follow through with promises. They were supposed to do roofing and install two skylights which they didn't do. We have called them dozens of times and asked them to come back out and do that for us to complete the job. We get promises that they will come back. It was part of what they told us they would do. We have been very patient because we knew they had several things happen like a death in the family and a worker that was injured. We didn't really push the issue too much last year. I have contacted them several times this year to no avail. The work they did was good. They were punctual with what they did.
    - Joe S.
  • A
    Process went great. Brian came out and gave an estimate that was well in line with others I had. He stayed on the ground with me while has partner went on the roof to check it out. He answered all my questions and thoroughly explained the process. They scheduled the job for about a week out. Materials were delivered and they arrived on-time and completed the job in less than a day.
    - Bryan K.
  • A
    When Chuck came to give us an estimate he was on time & very professional.  He measured & looked at the structure & suggested adding some extra supports in an area that had a swag in the roof.  He called back with an estimate the next day.
    I asked for some referrals from previous customers which he gave me right then.  I called all three and got good reports from them all.
    The price he quoted was considerably lower than other quotes we recieved.  We called 3 other roofers.  1 never came, one was very high priced & the other was unprofessional.  We didn't choose him for the just for price but it was an added bonus.
    The work they did was really good.  They came when expected & worked till dark.  It took them longer than expected to do the added supports so they finished the next day.   The clean up was really good & they took extra time to look for nails in the grass.
    It was a good experience with no suprizes.  Good work for the price.  I would highly recommend McMurray Boys for your roofing needs.
    - Lewis/Marilyn B.
  • A
    I saw RoofMasters ratings on Angie's list and called Mykel. The next day I had an estimate that was reasonable out of the 4 estimates I had received from other companies. He was extremely personal on the phone and professional. I made the decision to go with his company and he ordered the supplies, had them delivered to my home and then scheduled the job on a Friday. This was all within a week of me making my decision. He was extremely busy, but was able to work me in.
    I was traveling on business when Mykel's team came to do the installation of my roof, which I approved. My neighbors couldn't believe how hard and quickly they removed my old roof and installed the new Owens and Corning Architectual Shingles. They started at 7:30am and where done by 6pm the same day with 9 people working the job. That speaks volumes for this company, their efficiency and quality of work!
    I don't recommend not meeting someone before you hire them and this isn't my normal way of doing business, but I had a lot of time constraints on me from my personal business to getting this roofing job done so I could sell this home. However, after speaking with Mykel on the phone a few times I felt confident about my decision to go with him. I still haven't met Mykel, but will in the near future to thank him personally for the excellent craftsmanship and quality of work. When I got up on the roof to inspect his work I was extrememly pleased with every aspect. The flashing around the chiminey was perfect, neat and the color matched my shingles. The clean up on the roof, in the guttering and on the grounds was excellent! Great job team!
    I HIGHLY recommend giving Mykel a call and scheduling your estimate and next roofing job!!!!
    - Richard B.
  • A
    My hairdresser is great. Her name is Donna. She is one of the owners. She listens to the patron. She understands what they are saying. She goes for the best to give them what they are asking for.
    - KAREN J.
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Specialized Services in Blountville

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