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Personal reviews in Blountville

  • C
    Cut and style was awful. Too much personal talking among workers. Facial hurt when cleaning pores. Very rough with my face. My first appointment had to be reschedule because the person doing the massage called in sick. They did not bother to call me to let me know and I was already there before they realized they had not called me. The next appointment had to be rescheduled for the same reason.
    - Betty S.
  • A
    My hairdresser is great. Her name is Donna. She is one of the owners. She listens to the patron. She understands what they are saying. She goes for the best to give them what they are asking for.
    - KAREN J.
  • D
    This store is not responsive and does not proactively call the customer.  I had to contact them each time for an update, progress report, on the valance.  After 5 months of holding my fabric and asking for more information (i.e. measurements, photos of the windows, diagrams), they still did not even attempt to make the kitchen valance.   There was NO communication from them to me regarding the progress of the project.  I had to call them to see if anything was happening.  It never was.  Then, after I finally set a completion date and asked them to tell me if it was possible to complete the project within the 3 week timeframe (they said absolutely), I received a call 1 week prior to the date saying they could NOT do the valances.  So FRUSTRATING!  The valances were completed within 1 week from a store in Kingsport.  It was not a difficult project.....

    I have the distinct impression that maybe I did not have enough MONEY for them to take any time with me.  This store seems to only want to work with people who have lots of money.  While they try to act very nice and sweet, they are actually not working for your project at all and don't even notify you until the last minute about whether it can be completed or not. 

    I will never purchase anything from this store again, fabric or otherwise, and am telling all individuals I know to not patronize them.  
    - MitziAnn E.
  • A
    A do it yourself hair dye turned my hair jet black instead of a medium brown and I could not remove it. I called Head to Toe Salon and Spa on Saturday night and Heather was able to make an appointment for me on Monday. (She actually offered to make the appointment for 6:00 AM so I wouldn't miss any work.) Heather was able to remove the black color and worked with me to choose a beautiful color for my hair that I was very happy with. After fixing my mistake and re-coloring my hair, she trimmed and styled it.
    - Margaret M.
  • B
    - JEWELL M.
  • A
    Great, very pleased!
    - Kim B.
  • A
    Excellent.  I was having a lot of pain in my lower back.  I felt so much better after my massage.
    - ada M.
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Personal Services in Blountville

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