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Clothing Alteration reviews in Blountville

  • D
    This store is not responsive and does not proactively call the customer.  I had to contact them each time for an update, progress report, on the valance.  After 5 months of holding my fabric and asking for more information (i.e. measurements, photos of the windows, diagrams), they still did not even attempt to make the kitchen valance.   There was NO communication from them to me regarding the progress of the project.  I had to call them to see if anything was happening.  It never was.  Then, after I finally set a completion date and asked them to tell me if it was possible to complete the project within the 3 week timeframe (they said absolutely), I received a call 1 week prior to the date saying they could NOT do the valances.  So FRUSTRATING!  The valances were completed within 1 week from a store in Kingsport.  It was not a difficult project.....

    I have the distinct impression that maybe I did not have enough MONEY for them to take any time with me.  This store seems to only want to work with people who have lots of money.  While they try to act very nice and sweet, they are actually not working for your project at all and don't even notify you until the last minute about whether it can be completed or not. 

    I will never purchase anything from this store again, fabric or otherwise, and am telling all individuals I know to not patronize them.  
    - MitziAnn E.
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Tailors in Blountville

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    17895 Kingsport Highway
    Fall Branch, TN