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Carpet Installation reviews in Bartlett

  • A
    Cordova Carpet Co
    Techs arrived a few minutes early and refused to leave until I was completely satisfied. Several years of experience evident. Cleaned up before leaving. Worked directly with and directly billed the HVAC company that created the damage.
    - Michael F.
  • F
    HOME DEPOT
    First, we prepared our home for installation on our confirmed install date; however, no one showed up to install carpet. When we finally called around lunchtime on the install date, they noted that there had been a warehouse flood a week earlier - and that the carpet install would be rescheduled. On the reschedule date, the installers were terrific, however they noticed that the carpet was literally falling apart. It was defective, so halfway through the install, we had to stop again. Due to fumes, we are all sleeping in one small room, leaving all windows open (in July) and have little to no communication from the store manager. Pretty frustrating all around as our home looks like the photo included.
    - je w.
  • A
    Millington Floor Covering

    We were really dreading the whole process of having new flooring installed, but Millington Floors made it easy.  They have a great selection and were very knowledgeable about their products.  The salesman that I had was not very friendly, but don't let that stop you from using them, as the rest of the team made up for it.  The gentleman that came out to measure did a great job and was very helpful.  The best part was the installers!  They were very professional and really knew what they were doing.  I would put them up against any installers in the city.  I might add that their pricing was very competitive.  I got estimates from two places and Millington Floors was considerable less expensive.  I would highly recommend them for any flooring needs.


    - Patricia H.
  • A
    Memphis Carpet Repair
    He was really great.  When I called he was able to come out on the day the work was finishing up so I didn't have to take additional time off off my job.  He did a great job and didn't try to sell me additional items.  Agreed that we had gotten the padding and carpet up in plenty of time and that everything was in good condition.  Everything looked great when he was done. 
    - Kendra A.
  • C
    Carpet Spectrum Inc
    Well, we had mixed emotions. We got what we thought was a fair price when compared to another vendor, Tim Hogans carpet. The problem came when the installers showed up and said they didn't have enough carpet to do the job. The salesman claimed we asked him to not replace the carpet in one bedrooms, which wasnt the case. We ended up splitting the cost with them but it did leave a bit of a sour taste from the experience. In addition to the added cost, we had to take additional time from work so the installers could come back and finish the job.
    - David S.
  • A
    BUILDERS FLOORS & INTERIORS
    WONDERFUL!  Prior to finding this company, we had visited many flooring companies within a 30 mile radius.  At Builders' Flooring and Interiors, we found very high quality carpet and hardwood at about 70% of the best cost we found earlier for lesser quality materials.  The salesman was as technical as he was helpful.  By that, I mean that he was extremely careful about explaining the differences between the many types and qualities of flooring.  That helped greatly.  Then, he was very careful and accurate in measuring the house so that we would have to pay only for the flooring we needed. 
    The installation crew was amazing.  They removed the old, grubby carpet and pad in a way that minimized any dust, then they cleaned the slab floor so the new flooring would start on a clean surface.  Their work in laying the hardwood in the living room and dining room was very precise and well designed.  The hardwood boards fit tightly and looked great.  Finally, they laid the pad and carpet in the three bedrooms, hall, and office.  Each room looked terrific--smooth with no wrinkles (either then or now, several months later).  The seams between carpet panels are very tight.
    We believe we found the best of the best with this company.  We have recommended Builders' Flooring and Interiors to our friends and hope that other people will find them.  Good people-good products-good prices-good work!
    - Joseph R.
  • A
    Tim Hogan's Carpet & Floors
    Very professional salespeople....no one is pushy, they simply tell you the best carpet for your needs and budget. Everyone was on time for their appointments (measurement for quote and installation). I liked how we didn't have to wait weeks for installation. I told them which date worked best for me (which was the following week) and they put me on the books. There is one thing I think the installers can improve upon....when they brought the new carpet out of the van, they unrolled in in the driveway, but proceeded to continue to walk on the new carpet with their workmen shoes as they went back and forth to their van for tools. I know carpet is made to be walked on, but it was a bit awkward for me to see my new carpet being walked on while outside. With that said, they still did an outstanding job and I will use them again.
    - Jennifer P.
  • A
    Flooring Solutions Of Memphis, LLC
    After the initial consultation and estimate we had scheduled a day for the installation. They showed up right on time even with such a small arrival time window of 30 min which is very rare with most businesses who give as much as 6hr window. We unexpectedly had family in town when Flooring Solutions showed up and they generously asked us if we wanted to reschedule which we gladly did. On the new scheduled date (again with a small 30 min arrival time window) they showed up right on time again and finished the laminated flooring in our living room and hallway along with new carpet in our daughters room before the day was over. They moved all of our heavy stuff before and after installation as well. Friendly, punctual, and quality are three words I would use to describe Flooring Solutions of Memphis. I would recommend them to anyone in the market for wood flooring or carpeting.
    - Brian Y.
  • A
    James Hill Flooring
    They did a phenomenal job. I was referred to them by someone else. They also do carpet installation and tile installation. The work done by them looks beautiful. I was impressed with the respect they showed on personal property. The crew doesn?t come everyday when you are getting work done in your house. There was an elderly couple living there. Every crew member was polite and clean. They did what they said they were going to do and they did it quickly than I had anticipated. I liked their efficiency, professionalism and their customer service. They are going to be there when they say they are going to be there. They explain what they are going to do before they do it. Their prices are very reasonable. They are lovely. It was great doing business with them. They are not the cheapest, but they are certainly the best. I would definitely use their services in the future too.
    - Cynthia S.
  • F
    FARA ORIENTAL RUGS
    I purchased a carpet which they delivered. I let them that I was not happy with hardwood floors, and they gave me a bid to buff the floors, cover the spots and scratches, apply a coat of polyeurathane. In hindsight, I think the job was underbid. The subcontractor seemed to imply this, and subsequent quotes confirm it. The application of poly was full of bubbles. After I complained to Fara's, the men returned to correct the problem. They tried to buff it, and the poly started to come off like a bad sunburn. I requested a refund which I received promptly. I may have to pay double to have the problem corrected. I'm in the process of reviewing my options. I need to do a better job of vetting the companies that I use. I'm new to the area, so I don't have established contacts and relationships to rely on.
    - michelle p.
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Carpet Installers in Bartlett

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