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Cleaning reviews in Arlington

  • F
    The Cleaning Authority
    Terrible. They came 3 times and each time the ruined or broke something which wasn't discovered until after they had left. First time was the dark brown bath rug. It had a bleached out footprint, but the rug was turned over so it wouldn't show. Not really a big deal. Second time was the access panel to the jetted bathtub was pushed in and again nothing was said just left that way. Third and last time was the faucet in the tub in the bathroom. It was damaged and had to be replaced. Called the office and they denied doing anything to it. The girl that was cleaning in the bathroom said she didn't even turn the water on. How do you clean a bathtub without turning on the water? It was fine that morning and that evening it was ruined. Had to hire a plumber to fix it. That was the last straw and they were asked not to come back. I understand things happen, but to deny or accept responsibility for damages is totally unacceptable.
    - Elizabeth H.
  • A
    Stanley Steemer
    It went well. The spots came up. The guys were fast and efficient. My only difficulty was a language problem with the person who took my order on the phone, which meant I never got the email confirmation to review the work order, so some things I didn't ask for got done. The major one I had issue with was immediately removed from the invoice by the team leader at the house. My recommendations to the company would be to have the team leader go over the order upon arrival--it never hurts to double-check. A walk-through pointing and telling doesn't suffice. Thus, the bill was about $100 more than I'd anticipated.
    - kathryn h.
  • A
    The Window Guy - Window Cleaning
    They do a really good job! Very courteous and professional. Also cleaned my entry chandelier at my request, which hangs from 2nd story ceiling...had to clean from tall ladder. Will use them every year. You have to call far in advance to book because they are usually very busy.
    - Mrs. Terry L.
  • A
    Quality Carpet Cleaning Memphis
    Fantastic! Billy was prompt, personable and professional, and he did a fantastic job. Honestly, I thought I was going to have to replace the carpet in a few rooms but they turned out looking brand new. Highly recommend Quality Carpet Cleaning of Memphis if you need your carpets cleaned!
    - David D.
  • B
    Extreme Clean
    The tech was on time and professional. Was not informed that this was a very light cleaning on the phone.... So I have a 1300 sq ft house and the cleaning was for traffic areas only... Not a very good deal..........
    - Phyllis F.
  • A
    Nelson Carpet Cleaning
    Doug did an amazing job and was very professional to work with. He got the tile and carpet very clean. The stretching also looks awesome. The floors look better than we ever thought was possible. It was a big area that needed a lot of work and the price was very fair.
    - Kimberlee R.
  • A
    The Window Guy - Window Cleaning
    Jason managed to fit me into his overbooked schedule, stopping by on a Saturday with one teammate. The windows are fairly aged, but they did a good job clearing them up. I very much appreciate him pointing out and taking care of a few minor issues a few of the windows had. They do a great job with the glass, but I would think higher of their service if they brought a shop vac and do more for the sill and rails. Overall, I am pleased with their service and will be calling them again after the kids put their fingerprints all over the glasses this winter.
    - Anh V.
  • A
    Danny Farris Carpet Specialist
    It went great. They're excellent. They're very professional and very careful about moving furniture. The technician cleaned things that I thought wouldn't come off my carpet as well as not scraping paint off walls.
    - Mary D.
  • C
    Stanley Steemer
    I was not informed they did not move beds. One small bedroom contained a full size bed and a baby crib, they refused to move either item and this took up 2/3 the room. They refused to offer a discount since the carpet area they cleaned was only one third of the room
    - Anita L.
  • A
    Laura's Home & Garden
    Nice job. The job took longer than expected, but they stayed until it was completed, and did not charge for the extra time. You don't find customer service like that very often these days. They also cleaned a dirty ceiling fan in a bath room that is about 8 ft high from a ladder. This fan looks better than it has in years. Thanks Laura & Alisha!
    - Philip P.
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Cleaners in Arlington

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