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Veterinarian reviews in Apison

  • D
    My husband and I brought our dog into Animal Clinic East (DBA Animal World) on a Sunday at 5:00 p.m. who was having trouble breathing through her nose. She is a regular patient of East Brainerd Animal Hospital but we were afraid that she needed attention before their clinic opened in the morning. We were on our way to take her to a well-known after hour���s emergency clinic in town, but we saw their outdoor sign as we passed (Animal Clinic East) that stated that they didn���t charge for weekend/emergency visits and going to save us about 10 miles, so we decided to stopped in. We saw Dr. Ashley who did a ���routine exam��� ($52) and recommended lab work to make sure that her blood was clotting correctly, to which we agreed. Dr. Ashley said that she needed to be sedated to look up her nose, but since it was after 5:00 p.m., he could not do it that day and suggested we take her to our regular vet in the a.m. We totally agreed and our goal of knowing if she was safe at home for the night had been answered and we felt we would already have the lab work needed for her morning visit. To our shock, our bill was $363.90. Yes, we should have asked before we agreed to the lab work, but we have had lab work done on this dog many times since she is has Addison���s Disease and have paid less than 1/3rd of this charge. I understand that Dr. Ashley had different lab work done, but I do wish that he had mentioned beforehand how much THIS lab work would cost!!! The worse part was when I mentioned it to our vet this a.m., they said the lab work was totally unnecessary so now I feel like we were sold services just to generate income for themselves. Poor business practice and we will never darken their doors again!
    - Bonnie B.
  • A
    The employees at East Brainerd Animal Hospital are the most loving and caring people I have ever met and do everything in their power to keep your pet healthy and happy. Dr. Carter is the absolute best vet around and the staff (most whom have been there many, many years) have always been so sweet & kind to both us and our pets. One of our dogs has had Addison's disease for several years and has to have treatments every 4-weeks. They always great our dog as soon as she walks in the door and many of them sit down on the floor with her, talk to her & give her a good belly rub. Our dog is as happy to see them as they are to see her and she is never nervous about going there. They are very knowledgeable in every illness our pets have ever hand. I can't recommend them enough.
    - Bonnie B.
  • A
    unknown
    - Bonnie B.
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Veterinarians in Apison

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