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Tree Service reviews in Apison

Real People ~ Real Reviews ~ Real Results

  • Larry and his assistant did a great job grinding these stumps. Very professional and prompt. They came over the same day since they were finishing a job earlier than expected. They actually walked through the yard and found a stump my son forgot to tell them about. Cleaned the area and sidewalks. Hire without hesitation. Great guys.
    - Ken R.
  • Duane and his crew were great. Very professional and polite. They showed up on time, gave a quick quote and completed the work promptly. I liked the fact the owner was on site also working making sure the job went well. They even decided not to bring a bobcat to my house so it would not damage the lawn. Very courteous and created more work for them. Cannot ask for a better tree removal service. Hire without hesitation.
    - Ken R.
  • We really wanted to work with this company.  The reviews on Angie's list led us to believe that this was a top company.  They came out in August to provide us with an estimate for cutting down trees.  After meeting with the owner for 30+ minutes, we waited a number of weeks for the estimate.  Since we weren't planning on having the trees cut down until this winter, we figured we'd contact them again in December.  
    In mid December, we contacted this company once again to obtain an estimate.  We scheduled it for January 4th in the evening.  The company never showed up.  We called the secretary, and she was incredibly apologetic and offered to reschedule it for January 6th.  We agreed to have them come out at 4:00pm.  We made sure that we were home (once again).  The crew leader didn't show up until 6pm when it was well past dark.  He went out and assessed our tree issues in the dark for 5 minutes.  It was an incredibly frustrating experience and a complete waste of time.  
    Others have had a positive experience with this company, but we were utterly disappointed and frustrated.  We still, after 3 attempts have not received an estimate.
    - Annette A.
  • They came while my husband and I were at work, so we did not see them do the actual job; but when we came home, the tree was gone and the yard had no debris on it.  It was just GONE.  Very pleased.
    - Carol M.
  • When I have had a forgettable experience in the past, I usually don't complain, I simply don't call the provider again. But that's not what Angies List is all about, is it? I've been pleased with Angies List in the past, I needed some tree work done, and I chose Tree Worx, one of the A listers.
    I have a rental house with some trees and tree branches that are encroaching upon the power lines from the transformer to the house. Definitely my responsibility. I called Tree Worx and got an answering type service, the lady was very nice, took the info and said that someone would call. Unfortunately I got a return call about 830 that evening and was unable to take it, but they left a voice message. I'm busy like everyone else in this world, and was unable to return the call until 2 days later. I don't recall the gentleman's name, he may have been the owner, he was very nice and professional.I explained the problem as best I could, and was told that they handled that type of issue. The gentleman said he would be in that area of town on Monday( about 5 days away), and could give me a estimate( said they always give estimates 1st). He said he would call me before going to the house, so I could make the renters aware.

    Up to this point, all is good. Although I'm not fond of the answering service initial contact and return calls " after hours", I get it. It's a tough business environment out there. The only reason I'm writing this review is what didn't happen next. You guessed it. Nothing happened next. There has been no further contact. Monday, the day of the expected call and estimate was 5 days ago. Now, after a week and a half, I'm back to square one.


    ADDENDUM:

    Mr de Wit called me personally after being made aware of my review. He explained what had gone wrong to my complete satisfaction. He was very apologetic, very professional. Although I had already taken action to deal with my situation, he was emphatic that he was willing to do whatever it took to make things right. I was very impressed and will definitely use them in the future.
    - Lloyd R.
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Tree Services in Apison

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