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Home Improvement reviews in Alcoa

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  • Operator using a blower with a long extension tube walked around the house blowing loose leaves from the gutters. This as you might imagine did not remove the decayed leaves etc. in the gutters. The operator would not use a hose to check for clogged downspouts etc. His entire so called cleaning took no longer the 15 minutes. Water overflowed the gutters with the first rain due to clogged downspouts. The $99.00 special gutter cleaning was indeed special. Please don't waste you money with these guys.
    - Kenneth L.
  • John responded to my service request promptly and cleaned out the vent that had lint and stuff stopped up inside. This really was a needed service and he showed us why it was important to have it done annually. I will be calling John back next year!
    - Bill M.
  • I don't have a complaint about this company. I need a small remodel and they told me they're hoping to specialize in bathrooms and decks, so the listing for this company should maybe reflect that so that others don't waste their time as I did.
    - SARAH A.
  • Jason came in right when he said he would, cut it into a size I could handle for firewood, and didn't damage any property (despite having to get over a car-port, a fence and 2 neighbors yards!). He kept in communication the best he could, had the lowest cost of 3 different quotes and had the whole thing done in a matter of hours. Definitely professional, definitely a great job. Would recommend and will use again!
    - Lenny B.
  • Dixie quoted a price to work within my budget--I paid for the entire service on the spot. Repairman came and did his job. Part wasn't correct, so Dixie said she would get another one and be out the next day to finish the repair. Nobody showed up. It's been 3 weeks today, and the dryer still isn't repaired. Dixie has told me that she or the repairman would be here several times with a new part, and nobody has shown. Our family rescheduled an entire day to fit her schedule, and nobody showed. Dixie will not return my phone calls or text messages. When I called from a different phone (mine died), she answered and said the communication would be better. It was no better. As I write this, I still have not heard from her. At the very least, she should refund me the $45 for the part I paid for that didn't work. We'll see what happens. I would NOT recommend her and will NEVER use her service again. Today, I'm going to the laundromat, for the third week in a row, and spending money that I don't have just to dry my clothes. She brags about being veteran owned. I was with the military for 20 years, and I'll guarantee that no soldier would last in the military who didn't have better reliability than Dixie. Shame on you!!
    - Elaine S.
  • Grant created a design that gave me just what I wanted. The team executed his design per the plan and did a great job. They were very professional and friendly, always happy to answer any questions I had. I love the results.
    - Susan M.
  • He checked all of the outlets for proper grounding (told me which were properly grounded and which were not). He checked the panel and breakers, saw a rusted one and swapped it with an extra I had. It actually fixed a problem I had, and gave advice on the rest of the house (at my request). There was no up-sell, no pressure, just good information. Definitely did a great job and appreciated his work. The customer service was also extremely polite. I was supposed to have someone waiting and it didn't work out (due to my fault) so I offered to drive home asap. CS agent politely told me it was no problem, he'd wait for me. And he did. So, the work was excellent, the customer service was excellent. A+ all around! Thank you guys!
    - Lenny B.
  • Terrible experience. Called Kennedy Lawn care based on Angie's list reviews. Came out same day to give quote. Came out next day to do work. said they would be there early. I finally called to see if they were coming somewhere between 9 and 10 am. While weed eating one of the guys accidentally broke $350 window which they deducted from cost. At end of day he wanted me to go ahead and pay in full so he could pay his guys. He immediately went and cashed check. Per contract Michael was also supposed to fill in sunken areas in front yard and re-seed. Michael said he would be back next day to finish work. No show. Called the next week to see when he would finish work. He said he lost my number but would be out next day to finish promised work. DID NOT SHOW AFTER TELLING DIRECTLY HE WOULD.. Called Michael next day and he let my number go to voice mail. Left him a stern message about how I dislike being lied to. Over a week later and still no calls - no show. Total was $2000 minus $350 for broken window. They also left a considerable amount of trash in yard (cigarette boxes, drink bottle wrappers, etc). WOULD NOT RECOMMEND!
    - Steven L P.
  • His price was unbeatable and the work is beautiful. We did have a little delay with communication in the beginning--but people get busy sometimes! and they more than made up for it with value and the work they did. We intend to have Loy's team help us maintain this new yard and will definitely recommend them to everyone in our neighborhood!
    - Caleb M.
  • I highly recommend Loy's Lawn Care and Landscaping. They employee hard working, energetic, courteous young men. Thomas Loy is a real professional to deal with. This company has installed beautiful paver walkways for us, as well as done overseeding and aeration for our lawn.
    - BRIAN M.
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Home Improvement Services in Alcoa

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