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Hvac Repair reviews in Yankton

  • A
    It went great from beginning to end. The salesman knew his products and didn't try to sell us anything we didn't need. I can't say enough about the crew which came out and installed the new system. We bought a Lennox system and so far everything runs great. Our gas and electricity bills have dropped a little bit as this system is far more efficient than our old one. The house seems to stay at a more even temperature and hot/cold spots have disappeared.
    - David J.
  • A
    The office called us ahead of time and gave us the technicians name who was going to be coming. Everything was done very quickly. He came quickly and was very patient with my children. We will use them in the future.
    - Margie C.
  • A
    They came on time and didn't leave until the work was completed. All of the old hardware and trash were hauled away. After installation the operation of the new units was explained to me fully. I was completely satisfied with the whole experience. One year later, except for filter changes, I have not had to touch the units.
    - Jon F.
  • F
    The next day, another man called back and said they would need to special-order and install a $50 kit to get the dryer scheduled for delivery to vent straight down, and they'd charge me twice the normal delivery fee ($70 dollars x 2) plus labor because of all the extra work. I said I'd been told the dryer they were going to deliver already vented straight down. At this point this man named Tom got very condescending with me and explained that no matter what dryer I bought, they all vented out the side and would require a special kit and extra labor to convert. At this point, the $349 dryer was up to almost $600, and I said, given that I've been lied to by my count no fewer than 3 times already, and that the price went up at least $50 every time one of us called the other; thanks, but no thanks. He was very rude and basically threatened that I'd get the same answers anywhere else and I'd have trouble installing it. He said I could try somewhere else, but he was sure I'd end up calling them back and having them do the work. As it turned out, I went to Best Buy and bought the dryer, plus conversion kit for well under the original $349. My two girlfriends installed it for me, having significantly less drama in replacing it than the men had had, and nobody complained about how my house smelled. About a month after the fiasco with the lying abusive service person, I got a knock on my front door. It was the Animal Control Officer, who demanded to inspect my house for a welfare check on the animals inside , after receiving a complaint about how the rabbits were being treated. Well, the rabbits live downstairs since it's cooler (bunnies can't tolerate high temps well), I have more room so that they can live in pens roughly ten times the size of the rabbit hutches commercially available, linoleum is easier to clean, and furthermore, they eat better than I do; it's a running joke with one of the local grocery store managers, how the bunnies get all the nice fresh produce and I eat all the other sugar- and fat-filled items I buy. Needless to say, the Animal Control Officer found nothing wrong with how my animals were being housed or treated. The complaint was clearly payback for the fact I complained about the service person's conduct, and did not buy my dryer from that company. If the person was truly concerned with how my animals were being treated, why wait one month to call? So, I would never buy anything from that company again, and I certainly wouldn't recommend them to anyone at all. Especially anyone with pets. Or a limited budget. Or anyone who didn't like to see other people cussed out for being helpful.
    - Nancy B.
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HVAC Contractors in Yankton

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