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Appliance Repair reviews in Tea

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  • I called on a Wednesday afternoon because my heat pump wasn't keeping up with the warm weather.  Jackie was able to come out the very next day, which I thought was very responsive.  She was able to find the problem in rather short order and went to get the part and had my heat pump back in working order yet that day.  It's been working fine for several days now.  I asked her about an estimate on some other work in my basement.  She took some notes and said she'd have Rob come out to quote the work in a few days.  He was a bit late for our appointment, but was apologetic and an all around nice guy.  We had a good conversation about my options and how he would price them.  His quotes were fair.  I have yet to decide how I'll proceed, but I have certainly had a good experience with Thorson so far.
    - Matthew K.
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