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Window Replacement reviews in Sioux Falls

  • F
    Vista Company LLC
    It took five months to get the job completed. While the project was underway, I had to call a meeting to address the lack of progress on completion. Craig actually told me that he and his wife were concerned that I wasn't going to pay them. Craig was dishonest with me concerning the hold up. He told me the factory was the issue. My wife has a contact at the factory and was able to find out that Craig was late putting in his order with our windows and apparently had a couple of other issues before the windows would be produced and shipped. I can't begin to tell you how offended I was from being lied to and accused of being a deadbeat.. I had begun making calls to find another contractor to complete the work. Once Craig corrected the work that the building inspector noted that needed to be brought into compliance with code, Craig was paid within 48 hours. I have had a couple of warranty issues and one repair (not warranty related). Craig's company has refused to take any calls from me or my wife. As a result, I've been working with different contractor with regards to my windows. The factory and the other contractor have been decent to work with.
    - Patrick K.
  • F
    Dustin Hoffman Construction LLC
    Started process in May with a deposit of $6000. The entire job should've been completed by July. He finally got the building permit in September. All of the windows he has installed have leaks in them, you can feel air flowing through the wall. The wood trim around the windows is not neat, he said he would come back to get it fixed. 14 of the windows have been installed, the largest one came in broken which is not his fault. The overall quality of the installation is sub-par. He did a roof on my house, the roofing is good, there are still two vents that need to be installed on my roof. He started the roof in October and it is now November. He is also supposed to remove my gutters to repair the fascia on my house, then a second company will come out to do the gutters. The gutter company is supposed to be out tomorrow to do the gutters but Dustin has not been here in the last 3 days to get the fascia repaired and gutters taken down. So another week has gone by without any work completed. Customer service is non existent, when I call him it goes directly to voicemail and no call backs from him ever.
    - Kyle A.
  • A
    Glass Doctor of Sioux Falls
    At first we tried to setup an appointment through the website, but there was no response.  Once we called during business hours, though, they were quick to come out for an estimate.  The work was done within an hour on the scheduled date and we are quite happy with the results.
    - Michelle A.
  • A
    Carlson Property Maintenance
    We bought our house in mid-May 2012 and planned to move in July 1. We did the demo work ourselves. Our first contractor and crew was slow, disorganized, and messy. They had no sense of time. We hired Paul to put up our fence about mid-June, but when he saw the state of our house project, we ended up talking about that and hiring him to take over as general contractor. He brought in extra people to try to meet our deadline.
    When Paul came on board the beams had been replaced, some electrical and plumbing work had been done, the gas furnace was in, but the water heater still needed to be installed. The windows and patio door were in. The basement stairs had been done and work started on the downstairs bath. The walls were still at the studs. The place was a mess.
    Paul put together a crew that worked efficiently and even cleaned up at the end of each day. A lot of the previous plumbing work had to be redone. Apparently we'd had an unlicensed plumber previously. The on-demand heater was difficult to install but the new plumbing crew figured it out together with our furnace guy. Paul brought in a drywaller who did a wonderful job getting the walls up and finished. They even painted which we had planned to do ourselves.
    We could always contact him by text him to find out how things were going, what he needed. We didn't feel like we had to be there every day to stay on top of things. He understood our time schedule. We didn't feel like we were walking through a dump when we visited the house. He helped us through the inspection process. We didn't finish quite on time, but considering everything we did well to be just a few days later. We ended up spending a lot more money than we'd anticipated, but we got quality work done when we needed it.
    - Janet K.
  • D
    WILSEY CO PELLA PROD & SPEC
    The quality of the product is good, although I had a few items that needed repair. This was where one of the problems began. It took several times AND SEVERAL MONTHS for them to come and fix everything...the service guys were great, but it took months for them to come over...it was very frustrating. In addition, the sales person I worked with (Bill)was unwilling to work with me on the bills...the contractor was supposed to pay them, but didn't, and so they accrued significant interest, which I had no knowledge of. Instead of working with me, so that we could find a good win-win solution, he was going to put a mechanic's lien on the house and did not even consider waiving the finance charges. Most other vendors, when they discovered my situation with the contractor, were at least willing to work with me. For a company with such a quality name like Pella, I had a very disappointing experience.
    - Diana P.
  • A
    ABC Seamless of Sioux Falls Inc
    The sales representative came to our house to do a presentation. We had worked with them in the past, so we knew what to expect. We were pleasantly surprised when he called his boss to find out if we could get a discount on the windows since were were purchaing the roof. We did get a substantial discount. They first replaced the windows in the lower level. We were quite impressed that the installers took the time to check for signs of water damage from the old windows. They were put in quickly and well. The roofing arrived later. It was installed over several days. The contractors were quick and professional, keeping the area clean. Afterward, we had one area with the windows that we were not happy with the way the trim had turned out. When we brought up that concern, they immediately came and fixed the problem.
    - Jennifer M.
  • A
    J W HORNER LUMBER CO
    Walked in over lunch and ordered lumber cut to lengths for my basement. It was delivered the following day to my garage. Much cheaper than the Oak boards I was buying at Lowes, free delivery to my house and lengths and widths not available at the store.
    - Cory M.
  • A
    Schiebout Window & Door Inc
    They came from Iowa to install the infinity windows. They have the most amazing installers. So professional and unbelievable.
    - Dena K.
  • A
    B & J Hochstatter Construction
    all went well and work was done in a timely manner.
    - robin z.
  • A
    Glass Doctor of Sioux Falls
    It is a great high end door.
    - Adam B.
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Window Replacement Installers in Sioux Falls

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