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Optometry reviews in Sioux Falls

  • A
    It went very well. Dr. Sampson suggested I go through testing for glaucoma, and I agreed. When the initial test didn't satisfy him, he recommended further testing, which he did immediately at that visit.  I was very impressed. I wish I could find a family doctor and a dentist that I could trust like I found when I came to Dr. Sampson.
    - Nancy W.
  • D
    The provider's staff  were very, very reluctant to talk about costs of surgery. Finally after being pushed I was quoted $6400 per eye for standard cataract surgery and insertion of a non-corrective replacement lens. It was important for me to know the overall total cost so I could determine what my co-pay would be. I had my insurance company contact the provider to get a pre-approval and determination of costs. The provider would not comply with my insurance companies requests and no definitive cost estimate was ever reached. 

    I feel as if this provider is as deceptive as he can be in revealing true costs of surgery. 

    I did not proceed with surgery but sought a 2nd opinion. The 2nd opinion was that surgery was not needed at this time and simply a new vision prescription would solve the problem which it did. 

    - Gerry K.
  • C
    When I arrived I was greeted by the receptionist. She asked me to look over an information sheet. I noticed that the sheet said that I was a "cash pay" customer. When I mentioned that I was a returning patient and had insurance information on file, she told me that they didn't have it in their records. I had to call my sleeping husband to get his social security number for them to check with and gave them my insurance card. After some checking, she informed me that my insurance was only a discount on frames -- which was inaccurate information.
    I opted to go ahead with my appointment, telling the office that I would return if necessary with further insurance information, since I knew that my exam was covered under the insurance. Another staff member said they would look further into my insurance. I was not impressed with the way I was treated as a returning patient, having to insist several times that they had the wrong details on my insurance coverage.
    Dr. Paul Sampson performed my eye exam. He took plenty of time to talk with me about any changes in my eyes and my health. We had a thorough conversation about how likely it would be for me to need bifocal lenses in the future. Dr. Sampson wrote a prescription for new lenses. He was friendly and professional.
    The optician then greeted me at the door of the office, telling me that the mixup with the insurance information had been resolved. A staff member called to confirm my insurance coverage and then found the same details within their computer system. The optician advised me that I could wait another couple of months to have my insurance cover both the frames and the lenses. She was friendly and assisted me in selecting lenses and frames and gave me her direct number to call after the first of the year to order my new glasses with full insurance coverage.
    - Jennifer M.
  • F
    Normally when buying glasses the staff will advise you if the frames are to large, or explain how to determine which is the best fit. This eyemart however doesn't consult you at all, if you hand them a frame they just sell it to you. I purchased a pair of glasses for $212.00. This also included Transition lenses which aren't all they are cracked up to be. The first thing was they may the right lens incorrect and blamed it on the new correction, which wasn't the case in the end. My friend and co-workers made it clear I needed to return them so went back to the store, selected a new pair after spending a great deal of time studying the numbers printed on the bridge to the point I figured out sizing WITHOUT any assistance from the store! Turns out they will give you a "redesign" within 30 days however if the frames that best fit you later are less expensive you don't get your money back! Of course this happened to me. My original frames cost $89 the pair that I was replacing them with were $59. I lost $30 there, then since I didn't want the transitions (because they are extremely slow clearing up after coming out of the light) you loose another $110. If I am lucky this second pair with get made correctly the first time, and I will have completely wasted $140 for choosing the wrong place to do business! Unless you are very well skilled at eye glass purchasing stay far away from Eyemart Express in Sioux Falls.
    - Neil C.
  • C
    I wasn't really impressed with the assortment of glasses. It was easy to get an appointment.
    - Patricia M.
  • A
    - Dan H.
  • A
    Dr. Kevin Crouch is very thorough in his exams. His staff is very curtious and professional.
    - Randy B.
  • A
    There are 4 doctors at Dakota Vision Center. You are able to get glasses or contacts there if needed.
    - Kristi H.
  • A
    I have been with her for years. She makes you feel very comfortable and is an excellent doctor. I highly recommend her.
    - ROLF W.
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Optometrists in Sioux Falls

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