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Eye Care reviews in Sioux Falls

  • A
    Costco Eye Center
    Cliff is a great customer service rep there.  Experienced and knowledgeable.  Knows how to help you select frames and the right type of lenses for your needs.
    Highly recommended.
    - John H.
  • C
    Ophthalmology Limited
    Does not do as sophisticated testing as another doctor I've been, too. Uses more subjective testing as opposed to objective testing for monitoring of glaucoma. I plan to switch to a different facility.
    - Marsha M.
  • A
    Sampson, Dr. Paul
    It went very well. Dr. Sampson suggested I go through testing for glaucoma, and I agreed. When the initial test didn't satisfy him, he recommended further testing, which he did immediately at that visit.  I was very impressed. I wish I could find a family doctor and a dentist that I could trust like I found when I came to Dr. Sampson.
    - Nancy W.
  • A
    Ophthalmology Limited
    My mother uses them quite often because she has macular degeneration. They have been very good. She likes her doctors and she likes they have basically kept her eye condition treated well do that it hasn't gotten worse. She has wet macular and she gets injections in her eye and those have kept her in her own apartment. She has been with them for 7 years. She has frequent treatments. Sometimes she needs the shot and sometimes they don't but they keep very good track of her and have allowed her to keep living alone in her apartment and functioning very well. If she has any problems they get her right in, otherwise they just give her an appointment. They have a very nice office. It is a busy office.
    - Pamela H.
  • D
    Hsieh, Dr. Wing
    The provider's staff  were very, very reluctant to talk about costs of surgery. Finally after being pushed I was quoted $6400 per eye for standard cataract surgery and insertion of a non-corrective replacement lens. It was important for me to know the overall total cost so I could determine what my co-pay would be. I had my insurance company contact the provider to get a pre-approval and determination of costs. The provider would not comply with my insurance companies requests and no definitive cost estimate was ever reached. 

    I feel as if this provider is as deceptive as he can be in revealing true costs of surgery. 

    I did not proceed with surgery but sought a 2nd opinion. The 2nd opinion was that surgery was not needed at this time and simply a new vision prescription would solve the problem which it did. 

    - Gerry K.
  • A
    Sanford Clinic Family Medicine
    Dr. Vance Thompson preformed laser PRK surgery on both of my eyes. In six months my vision has gone from 20/-400 to 20/15 in both eyes. My vision is better than it ever has been and I could not be more pleased. Expensive but so worth every dime!!
    - Nancy K.
  • A
    Oakland, Dr. Jeffrey
    When we arrived we were asked to fill out a form about the children's medical history. We were quickly brought back to see the doctor. In fact it was so quick that I didn't have a chance to fill out the form for both children.

    Dr. Oakland was friendly and professional, talking with my daughter and taking extra time to make sure he had properly diagnosed her vision issues. He decided to dialate her eyes for a vision screening and interacted with her carefully to prepare her for what he was doing, taking the effort to make sure it wasn't upsetting or a surprise.

    While I returned to the waiting room, waiting for her eyes to completely dialate, an optician showed me glasses. He helped us pick an appropriate frame, going to get one from the back room that he thought my daughter would like. And she did.

    Our son and daughter then both returned to the exam room, where Dr. Oakland completed a thorough check of both children's eyes. He took plenty of time to talk with both kids and answer any questions that I had.

    We then took care of the billing and ordering lenses for my daughter. Overall, it was an excellent experience.
    - Jennifer M.
  • C
    Sampson, Dr. Paul
    When I arrived I was greeted by the receptionist. She asked me to look over an information sheet. I noticed that the sheet said that I was a "cash pay" customer. When I mentioned that I was a returning patient and had insurance information on file, she told me that they didn't have it in their records. I had to call my sleeping husband to get his social security number for them to check with and gave them my insurance card. After some checking, she informed me that my insurance was only a discount on frames -- which was inaccurate information.
    I opted to go ahead with my appointment, telling the office that I would return if necessary with further insurance information, since I knew that my exam was covered under the insurance. Another staff member said they would look further into my insurance. I was not impressed with the way I was treated as a returning patient, having to insist several times that they had the wrong details on my insurance coverage.
    Dr. Paul Sampson performed my eye exam. He took plenty of time to talk with me about any changes in my eyes and my health. We had a thorough conversation about how likely it would be for me to need bifocal lenses in the future. Dr. Sampson wrote a prescription for new lenses. He was friendly and professional.
    The optician then greeted me at the door of the office, telling me that the mixup with the insurance information had been resolved. A staff member called to confirm my insurance coverage and then found the same details within their computer system. The optician advised me that I could wait another couple of months to have my insurance cover both the frames and the lenses. She was friendly and assisted me in selecting lenses and frames and gave me her direct number to call after the first of the year to order my new glasses with full insurance coverage.
    - Jennifer M.
  • F
    Ophthalmology Limited
    The surgery went fine. One thing me and my wife found was Dr. Hammer does not after the surgery come see you or the spouse and check on you. Which thats fine. He operates his practice like a patient mill. there is no compassion or friendliness involved. he wants to put you in the mill grind you up and spit you out. They gave me the wrong information to were to go for the next appointment. So i needed my wife to drive me to the appointment and had to bring in my employee specially for that day. My employee has to have 8 hours when i call her in. She has to drive 40 minutes. My wife took the day off to drive me. Turned out the actuall apointment was across the street and non of that would of been necessary. That lack of concern to tell me were to go properly cost me $450.00. Dr. Hammer called and blamed it on the computer and then said that me and my wife are stupid people and if we were somewhat intelligent we would never had gone to the wrong place even tho that is were they told us to go and were they wrote it down on there handout. They also give you a eye patch that you have to try to find tape to use it to protect your eye with. There is no tape sold anywhere in town that sticks to this patch. When i asked his worker what kind of tape can work she just yelled at me like i was hard of hearing to tape it on. Finally i had to go to the pharmacy and purchase a eye patch that works. Dr. hammer did a good job because he has done it for 16 years. But that is were it ends. They treat you like a pay check with little to no respect. They chew you up and spit you out. Im going to take him to small claims court for the loss of income do to there lack of care and concern or proper apology. I spoke to the office manager and found him to be of the same arrogant attitude of Dr. hammer. Birds of a feather flock to together and there is many other good places to go and I would recommend to stay clear of these meat grinding greedy self important people. One good thing is I now have them telling people the proper place to go so others do not have to put up with there lack of concern and respect of your time.
    - Robert W.
  • F
    Bryan Hammer MD
    The work performed was okay. The rest is horrible. they way they talk to you and treat you. It is a patient mill and the Dr. thinks he is just to important to care about you. but he cares alot about his pocketbook. There are many others around were you dont need to deal with this god complex individual.
    - Robert W.
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Eye Doctors in Sioux Falls

Companies below are listed in alphabetical order.

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    D
  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia