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Septic Tank Cleaning reviews in Rapid City

  • F
    BEWARE DO NOT trust>> Dan's Ditching in Rapid City SD, Dan's Ditching Inc. showed up and started the project early without official permission. We talked about meeting on Thursday as I took off work to oversee the Septic System and help with the installation & further discuss the project. Dan's Ditching showed up ahead of schedule on Monday while I was not home. They had the system about 70% complete that day and the entire job finished in 3.5 short days. Dan's Ditching stated the system should cost about $7,000 to $8,000 as my neighbors had a VERY similar Infiltrator system I discussed. Dan's Ditching turned in an invoice for in excess of $16,300, I asked Dan if he could re figure as this was much more than we talked about. The next day he came back with $15,500. I have gotten 5 other bids from other Septic contractors ranging from $6,000 to $9,100. I mentioned to Dan we may have to work something out and I would get back to him. Talking to Dan and trying to get the price to a reasonable amount for the work performed did not work. I requested SEVERAL times to get an ITEMIZED statement WITH supporting invoices from suppliers and laborers, each time I would get a VERY generic and basic hand written statement with none of the detailed information I requested. He Hired a lawyer Mark Walters who treated me with no respect and even called me a *******. He has since hired a different lawyer and has filed a Mechanics Lien on my property. The mechanics lien was filed for $12,900 approx. which is still $3,800 nearly 39% higher than the HIGHEST of 5 (Five) bidders for the EXACT same Infiltrator septic system. Upon him filing the Mechanics lien I have gotten a more detailed and itemized statement without supporting proof of the man hours actually spent on the project... I have offered to pay a reasonable amount based on the other bids of $8,700 approx. which Dan's Ditching has declined. I have done EVERYTHIG possible to resolve this matter FAIRLY. I even went to Dan's Ditching place of business/Home with an explanation of my dispute, Dan the owner of Dan's Ditching got very angry and called me several VULGAR and disgusting names. I remained calm and advised Dan I am not her to fight and walked away. Dan also had mentioned to me and I quote that "I was a Slick Son of a B. Just like my dad was" I have a feeling he and my father had some issues in the past, I have not been able to determine what that was. I have apologized to Dan's Ditching for ANYTHING my father may have done to him as he has since passed...Long Story I know and thank you for reading I WOULD NEVER recommend Dan's Ditching Inc in Rapid City SD to ANYONE...BEWARE.
    - Theron P.
  • B
    Silver Star Septic LLC
    The lady is a "friend" of my brothers or at least her son is. She arrived later than we were told. She pumped mom's and "sucked" up a bunch of snakes. Gave us a way to prevent snakes in the tank. Her truck had to be emptied before she could do my brothers. She then pumped my brothers and did an inspection. She did not run a camera or anything for an inspection just looked in the top and told us that due to when it was put in, and the lid being solid, she felt it was good. Overall it was good service but I was a bit concerned on how my brother's septic was inspected since it had been full and he couldn't use it for about 5 months.
    - Ann P.
  • A
    Silver Star Septic LLC
    Went great! They arrived promptly, exersized care driving across the property avoiding the leach field. Explained the results of the inspection in terms I understood. Charged less than expected.
    - Rick S.
  • A
    Came out did a good job even had a get up on the roof to run the camera.  Provided me with a DVD of the line.
    - Stephanie S.
  • A
    They fixed everything and did a good job. They completed the job quickly and I would use them again in the future.
    - Michel S.
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Septic Tank Services in Rapid City

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