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Roofing reviews in Rapid City

  • A
    Cody does some sort of wizardry when working with insurance adjusters. He gets them to pay and get the job done right. He was quick with my work even though hail had shredded most of the roofs in the area. He has a small group of sub contractors and he holds them to high standards. I don���t think I���d like to work for Cody, but am glad to have him doing my work.
    - Barton T.
  • A
    roofing crew was very knowledgeable and proficient, they performed the work quickly and I was happy with their work.most of the job was completed in one day only to return the next day to finish in a couple of hours. the cost of the job was affordable
    - Wade H.
  • F
    Avoid this company in Rapid City, SD. They attempt to cut corners and must be watched every step of the way. After they have their money they will not return a phone call or provide any follow-up. The biggest mistake I ever made was having them repair our home damage. They have a local office but are based out of Arizona. It dragged on for more than a year. Do not pay them until you have everything you need from them. I couldn't even get receipts for building material warranties. Absolutely unresponsive after settling with insurance.
    - Kelly J.
  • C
    Our review is mixed. Steve, the owner, was good. The crew was outstanding and extremely hardworking. Can't guarantee they are still working for LaPrade, however. Joel, on the other hand lied to us, was totally deceitful, condescending & dishonest. Joel is the perfect example of the untrustworthy business person you'll ever have the misfortune to work with. Don't know what Joel does for the company as he was only onsite a very few minutes while they were here. He certainly was not overseeing the crew, nor did they need overseeing. Steve LaPrade will find his company with much higher regard when Joel is released. Joel is most definitely a liability to the company!
    - Judy A.
  • B
    They cracked one of the new skylights after it was installed, and backed over our mailbox. Estimate was 7704.00. Final bill was 7829.99, but they could not explain the difference in cost. We've paid $7000.00 as the skylight is still not repaired and we repaired the mailbox ourselves.
    - Paula L.
  • F
    It did not go well at all, they showed up did the evaluation of the Hail Damage to my home, Said he would contact me with the Results of the estimate, this was 2 weeks ago, Never got back to me, No Phone call nothing,
    - Wendy V.
  • A
    Josh was fabulous!  Honest, innovative and accommodating.  Very reasonable pricing and got the job done quickly.  Even came back 4 months later for a minor modification and did the adjustment at no-charge.  Can't recommend highly enough!
    - Mary K.
  • A
    Lee Miller, the owner of Black Hills Seamless Rain Gutters, came out to my house to estimate costs for removal of old gutters and replacement with new ones in late January 2015. His estimate was $3152.25. Lee is a  personable fellow and offered solid recommendations for some minor changes in our gutterwork.
    After a roof extension and new deck were completed for us by Holdaway Construction in August, Lee and his colleagues took less than 2 days to remove the old gutters, haul them away, and replace them with new gutterwork. He has a slick operation employing a sizable trailer containing a machine that extrudes the gutters to shape, from flat stock steel, in a seamless fashion. These seamless sections are attached to fitments for the corners or endpieces. Lee was dissatisfied with the color match of the corner and endpieces, so he used spray paint for a good matchup, which we appreciated. He even gave us the leftover cans of spray paint afterwards should touchup be needed. Gutterwork was attached throughout with appropriate slope(s) so as to ensure proper flow of water to downspouts.
    The job was finished in less than two days. It's now January of 2016 and we no longer have any dripping or leaking, and the new gutterwork has survived both rain and snow. We've not yet had a bad hailstorm since installation, but I suspect our choice of steel vice aluminum will mean that hailstorms won't be a problem.
    Lee's final bill was five percent less than his estimate. How often does that happen these days? He is quite an honest fellow.
    Black Hills Seamless Gutters is a quality firm owned and operated by good people. I highly recommend them.
    - Chuck E.
  • A
    Just plane excellent. High quality materials. Installer Conan has incredible attention to detail. Phenomenal work ethic. Of which as a retired Platoon Sergeant have knowledge of what is and what isn't. And I am not long winded. They're great period.
    - Ernie W.
  • D

    I provided money up front to this likeable young man because he said he was buying the shingles on sale that next day. There was no word from him for more than a month after that day.

    The roofing crew was polite and well behaved but seems to have had insufficient oversight.

    The step flashing was either not installed or improperly installed to a vertical second story occupied-space side because it leaks into both sides of the first floor. I personally repaired the transition from roof-to-crown to stop one leak. The other side leak is likely the result of no step flashing.  The quote to fix this leak is $1250 from a reputable firm if I do some of the prep work myself.

    My fascia needs to be repainted every year because it peals because the shingles were improperly trimmed in many places over the top of the edge flashing.  I have sealed some lengths with Henry's sealant to stop pealing on those edges.

    The flashing was to have been replaced per the contract, but it was not.

    The crew shingled over all my roof vents as specified but only installed one ridge vent (main roof) leaving two attics enclosures completely unvented.  I installed those myself a month later so as to prevent damage from moisture buildup in the winter and heat curling in the coming summer.

    One might ask why I did not ask the contractor to do the work as promised.  Answer: sometimes you are better off cutting your losses.

    I have discovered my bathrooms are not vented properly.  They might have been at least directed to a roof vent before they were roofed over.  An experienced and professional roofer would note this condition and make a recommendation.  I am a licensed professional engineer and don't need to be told, but most clients would need that valuable information to avoid peeling and possible mold growth in the attic. I have since retrofitted my bathroom vents myself.

    Lessons learned

    I have done lots of contracting in my profession.  Of all people, you might think I would know better than advance money for materials, but I did because a close friend (like family) recommended this roofer.  My friend may have had an experienced crew on his roof so may have had a different experience.  After hearing nothing from this roofer for many weeks after a three or four thousand plus dollar advance, I awoke one morning determined to lose no more sleep over the matter and had decided to leave him a message just "keep the advance and consider us even".  Clearly he needed the money worse that I did.  Amazingly he called that same morning before I got to the phone.  In retrospect, I think I would have been better off had I made the call and paid another $6,000 for a job from someone else.  After all, I now have a $1,250 dollar quote for getting my leak fixed, and I have been on the roof several days sealing, reroofing, and installing ridge vents as it has turned out: not to mention old flashing that is starting to deteriorate.

    Finally, I suspect this roofer, as do some other roofers, hires a "crew".  If an experienced crew is engaged, as would likely be the case in a slow roofing period, you will probably get acceptable work.  If you get one not so experienced, you will have no end of troubles unless the owner is "on the roof with his crew" directing all work.  I see another member of the site claims great satisfaction over their (~$26,000, as I recall) roofing job by this contractor that was completed during the same month that mine was being done.  I am pretty sure I unwittingly temporarily financed some of that project.  I hope their roofing work is as good as they seem to think it is.  They might want to have it checked.


    - Stanley H.
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Roofing Contractors in Rapid City

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