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Find Top-Rated Rapid City Tire Shops

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Tire Buying And Repair reviews in Rapid City

  • A
    Excellent experience. Started with a price check on four new tires ... the front desk clerk offered multiple options, with prices for each set. Once the selection was made, an appointment was set for the following week. The entire process of replacing the old tires took less than 45 minutes. Dale's Tire recycled the old tires and offered to fix flats for free at any time; road hazard is also available for the "life" of the tire. Not only was the staff friendly, they made me feel comfortable ... almost like they knew me from past appointments. To be blunt, I would trust this crew to work on my truck during my absence ... as I think they would treat my wife and kids in an appropriate manner. NOTE: It is important to include that Dale's Tire offered the best tires for the cheapest price. I personally checked at least four other tire sites, all of which were more expensive.
    - Bradley B.
  • A
    I had just purchased new tires at sams club. With in a day I had a flat. Sams tried to fix the tire two hours later they sent me to tristate. They got me in right before closing fixed my tire and got me on my way.
    - Jennifer B.
  • A
    I originally had gone to Dale's for a tire rotation.  I was surprised to find out that they couldn't rotate my tires due to the severe wear that had occurred from my car being out of alignment.  They were able to help me coordinate my alignment appointment (with the other service provider) and my appointment for new tires within a short time frame.  I was scheduled to leave for a long trip within days, and they took fantastic care of my car very quickly.  They are very friendly and courteous, making me feel like I'm dealing with a small-town business.
    - Casey T.
  • A
    They pointed out some other critical issues with my wheels/tires--not to "upsell," as they weren't the ones to repair those other issues.    They simply are a business that operates like a business should--truly caring about their customers.  The alignment took a little longer than predicted, making me run late for the appointment for my new tires.  However, the Royal Wheel staff member called the tire place informing them of why I would be a bit late; and she packed them a small box of candy to keep the peace!  I honestly felt like I was back in a small town with the wonderful down-home treatment I got.
    - Casey T.
  • A
    We took the tire in to get it repaired after it went flat. We found a screw imbedded. They completed the repair in less than 30 minutes. There was no charge for this service as we had purchased the tires from them.
    - Liz R.
  • A
    I needed tires fast, since we were going on a road trip for a week. I called them up, and they had my tires the next day. The new tires were put on in a few hours, and my wife was happy. They also do free rotate and balance for the life of the tire. That's hard to beat. The price was a little bit more then other places, but I needed the ties quickly.
    - Brant B.
  • A
    Firestone is really great for a national brand of aut0 stores. They are super friendly in the store and the ability to schedule your appointments online is a great feature.  They also have many coupons that they mail to you that will make their already affordable prices even cheaper.
    - Adam W.
  • A
    Well overall. They do seem to take a little longer than before but that could be temporary short staff or high customer count I suppose. Still good service.
    A plus is you can get nice discounts if you use their credit card. You can pay it off immediately and not incur any extra charges but still get the discounts.
    - Holly V.
  • D
    They charged me for all the extra services that you expect to be included in the price. They charged me for a tire rotation, they charged to dispose of the tires, they charged for someone to actually DO the tire rotation.. I thought all of these extra charges would be included in cost of purchasing new tires. I thought the total price was going to be around $400! This was a very bad experience, and I will never use them, or recommend them ever again.
    - Jamie V.
  • A
    I decided to buy a used pick up.  The tires were shot, took truck to Tri-State, had Ross give me an estimate.  Ross is a great salesperson, and a very decent person.  He explained my options, the truck has 20" rims, so tires were EXPENSIVE, showed me what HE has on HIS truck, and I got same day service.  Very happy with the whole experience. 
    - Thomas P.
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Tire Shops in Rapid City

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