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Flooring reviews in Taylors

  • A
    Brooks Flooring was a pleasure to work with. They were responsive to all my needs and calls. The flooring arrived exactly at the time of promised delivery. The installation was exceptional - Juanfer was an exceptional hardwood installer. Very meticulous and professional. They cleaned up everything at the end of each day and at the end of the job and went out of their way to place the furniture back exactly how I wanted it.
    - Moira A.
  • A
    George Williamson Floors
    George refinished our hardwood floors in the sun room and kitchen area. The floors look beautiful and match adjoining rooms perfectly. The job was finished prior to the promised date even though we had a complicated schedule.. Would definitely hire again.
    - Ann M.
  • A
    I am extremely impressed by the efficiency, professionalism, and quality of the work done by every member of the team on this company. Every question or concern I had was answered right away and alternatives given to the original estimate. Everything went very smoothly from the first appointment to the last. This company's workers were very conscientious about putting down drop cloths to protect my hardwood floors, and cleaning up after themselves after they finished their jobs. Their attention to detail and commitment to quality was evident by their work habits and the finished product. Very friendly and genuine people. I would definitely use this company again and highly recommend them to anyone considering remodeling/renovation work.
    - Patti T.
  • A
    Johansson builders LLC
    Johansson builders preformed a complete re- build of my kitchen which included structural framing, sub flooring and hardwood flooring instalation sheetrock, sheetrock finish. Interior painting and trim work. Kitchen cabinet installation, kitchen tile work. Installation of utilities kitchen range hood etc And it was preformed quickly and efficiently. I would definitely recommend to anyone.
    - Dallas L.
  • A
    George Williamson Floors
    About six months after installation, we had a doorway that had 2 planks buckling. George came over and diagnosed the problem. It was a tiny air gap UNDER the house! Once summer came, the humidity began to affect the planks. Something no one could have predicted or seen, until the problem with the planks made it obvious. He sealed the floor and replaced the planks, stained, and polyurethaned the floor. This isn't something that's a one-trip fix. He has to do it in steps, in order for it to dry in between applications. He made time and came for a few days in a row to get it done. It looks like it never happened! And he didn't charge us ONE PENNY!! I guarantee that almost anyone else would have told us that our air gap/buckling planks were our fault and would have charged us for the repair. Not George. He's awesome. If you're wanting floors, and there's a wait list with George, WAIT. He's totally worth it! THANKS, GEORGE!!
    - Jennifer F.
  • A
    Matisse Custom Floors
    I couldnt be happier!  My house has just had a complete face lift because of my new floors.  Ben and his crew were phenomenal.  Everything was done according to contract, time frame was met and the outcome was beyond my expectations.  I will definitely use Matisse Custom Floors again and I HIGHLY recommend them.  Without a doubt they are professionals and do a fantastic job.
    - Carolyn M C.
  • A
    They did a good job but my plans changed and I couldn't get he work done. I had already given an deposit, and they were nice enough to give me that money back even though they could have kept it. I will be working with them again in the future.
    - Jean S.
  • A
    The salesperson was extremely knowledgeable about the products, took time to learn what we needed, and explain our options to us. We bought the floor there and are doing our own installation. Salesman gave us lots of helpful information on how to install and what we would need. Comparatively, the price was better than the big box stores, and the knowledgeable and available help was far better than the big box stores. I would definitely use them again for flooring needs, and recommend them as well.
    - Kathleen W.
  • F
    Their salesman, Justin Hertzell came to my home and provided their estimate, and helped me to choose the prefinished flooring that best met my needs.  I chose the flooring from a Shaw flooring sample.  Justin assured me that since this would be such a large job that he would send his "best" installers.  On the first day, three hispanic men showed up and unloaded the flooring.  They were to begin installing the next day.  I questioned Justin about letting the flooring acclimate to the interior temperature since it came from a cold warehouse, and it was very cold here in early December 2013.  He assured me that it would not matter and the installers would start laying the floor the next morning which they did.  While they were in my home, they left paper drink cups with ice on my wooden furniture, and would leave the front door open at all times, even after multiple requests to close the door as it was very cold and my heating system was trying hard to keep up.  They tried to install >1" thresholds, that I made them remove.  They were not careful in moving my furniture nor replacing it.  When I saw the finished job, I was astounded and refused to sign the release form.  They put "raw"(unfinished) quarter round trim around my entire floor, and had flooring boards protruding from the next board in multiple places.  The floor was so uneven that it looked like a jigsaw puzzle.  When I contacted the salesman with my concerns, he told me that I could put "polyurethane" on the quarter round trim if I wanted it to match the floor.  He also made pictures of the uneven and protruding boards, but told me that there was always a "tolerance" for prefinished hardwood floors.  He left promising that the installation manager would be in touch with me about repairing the problems.  That phone call never happened.  After waiting for Carpets by Direct to repair my floor, I contacted Costco, and they brought in a flooring inspector whose report confirmed the shoddy workmanship and detailed the errors (e.g. not centering the boards properly)   In the end, Carpets by Direct, pressured by Costco, refunded my money, as did Costco, so I could hire another contractor to replace my floors.
    - j b.
  • A
    Kreative Kitchens Inc
    They were fine. They took care of it. They got it done without needing a lot of attention and got it done on time. I haven’t seen the work yet but no complaints on it so I think they did it without attracting any attention.
    - David S.
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Flooring Installers in Taylors

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