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Water And Smoke Damage reviews in Summerville

  • A
    Rainbow International Restoration of Charleston
    These Cody for a fantastic job. Water damage is a frightening experience. No prior experience and actually did not know the extent of damage done to our home. Cody was very professional and exhibited lots of patience with all of our questions and concerns. Everything was completed to our satisfaction.
    - James W.
  • C
    PAUL DAVIS RESTORATION
    Started off great the gentlemen I dealt with were nice. It took almost a month after they got paid the first installment of money before they started the work. We ended up having to do a lot of the work ourselves. We had insurance money totaling a little over 50 grand. The contractors take forever to return calls emails or texts. They started a 10 week job in August and it���s now December and they just finished. They broke my vanity top, punched countless holes in the walls, punched a hole in the tub insert, they took so long to do the roof on the house we got more damage to our house then we had from storm damage, they broke the main plumbing under the house to which they had no reason at all to be touching, their contractors would leave the front door and garage unlocked and open when no one was there, they kept a bucket in our closet for peeing in. We sat down with our contractors in September and gave them a list of problems with their handy work like live wires that aren���t connected to anything, hvac lines that run no where, the broken plumbing, light switches that weren���t connected. In November we had to have the contractors back out to do another walk through listing the same problems. I���ve now asked them for detailed invoices to which I won���t receive according to the office it���s not something they do but magically every penny of Insurance money got used and they still haven���t done everything they were suppose to. Because they refuse to give detailed invoices we haven���t signed the final paperwork to which they continue to harass us about and went so far as to get our bank in the house to complete the final inspection so the money will get released to give them the final payment. They told us a month ago when they claimed to be done with their work that there was 14,000 left in the budget now they tell us there���s only 2000 left and all they did was send one contractor out to cut the vent stacks down to the correct height to pass code after they failed three inspections by our county because of it. Due to them burning through all our money we have to fix our deck, fence, flooring, bathroom, paint, and clean up the damage from the storm out of our own pocket. In addition to having to do all that we���ve had to replace everything the contractors broke as well as the items they stole like light fixtures and ceiling fan parts that we removed ahead of them coming in to the house to work and they knew we were going to put back up to save money.
    - Sierra S.
  • A
    Rainbow International Restoration of Charleston
    Excellent, friendly people. They came right away to give a free quote. They told me what they were looking for as they diligently worked through their thorough process. They gave me a fair estimate and did the work promptly. I believe because of their timelines and know-how they saved me hundreds if not thousands of dollars.
    - Tracey H.
  • B
    PAUL DAVIS RESTORATION
    At first the flooring samples we looked at were not the best of grades, the manager reached out and provided us with higher grade of flooring to choose from only after we noticed the tile was a lower grade. Overall they did a great job. Our job supervisor was excellent at scheduling, and he follow up with anybody that may not have showed.
    - George N.
  • A
    Superior Windows & Roofing LLC
    The roof project was exceptional .  Frank as great with the process.  Project was completed on time and it looks great.  Minor issues with the subcontractors for the inside repairs.  I shared with Frank my concerns and he made it right.  They came back out and corrected the issue to my satisfaction.  I have referred 2 clients to him and they were both happy a well.
    - jackie m.
  • A
    Reality Construction Homes
    We had extensive water damage from a broken toilet tank. I was referred to Jennings by Disaster Plus. |
     I spoke with a few contractors before I spoke with Jennings. From the time I got on the phone with Jennings I can't describe to you the RELIEF that I felt!  Jennings explained to me thoroughly how the process worked and what I needed to do. I had every confidence he would help us. He dealt with my homeowners insurance to get us the amount we needed to fix the situation. 
    Daniel, our project manager, worked with us to sort out the repairs and our choices for flooring, paint, etc.. Once we got going repairs were completed in a timely fashion. Everyone was prompt,  kind, considerate and careful.  The repairs are beautiful!  Work took a total of about 2 weeks.
    They had to do some clean up from the flood. Take out old carpet and prep the floors. They put down pergo, in most of the house, vinyl tiles, sheet vinyl and new carpet. The ceilings were all repaired and the lighting fixtures were put back in place after making sure the electric was fine. They replaced the base boards and molding as well. There were places where the new flooring met the old areas that could've been ugly, but the transitions in the house are seamless!!  
    We love the new look of our home. The quality of workmanship is excellent. 
    When it's time to redo the deck we will call Jennings!
    - Brian and Ann B.
  • A
    PAUL DAVIS RESTORATION
    From the first contact I made by phone to the very last contact the service was superior. The response to the crisis was immediate and I received frequent communications as to the status of the project. The work was excellent in all areas. There were very few delays in the restoration even though several subcontractor's schedules were involved. Because of the timely and effecient manner of the work, any anxiety or stress that I might have suffered was reduced to about zero. I often felt that many of the people i dealt with went above and beyond the call of duty to help matters go smoothly. I am an extremely satisfied customer and would recommend Paul Davis Restoration  to anyone in need of this kind of help.
    - Cynthia W.
  • A
    Superior Windows & Roofing LLC
    This review actually covers two jobs done by Superior Windows and Roofing. In both instances, Frank Crump was a pleasure to work with and attended to EVERY aspect of the process to make sure the jobs were done correctly and to our satisfaction. He not only treated us with a great deal of respect, but he also spoke highly of his workers and interacted with them in a highly professional manner.

    Job #1 involved the roof. Superior worked very closely with our insurance company and helped make sure that the wind and hail damage they noticed was documented and covered by State Farm, which made the process go extremely smooth. With regards to getting paid by the insurance company, follow EVERY recommendation Frank makes and the payment process will go very smoothly. Our roof, wood rot, ceiling repair, and chimney cap replacement were completed in a very timely manner. The workers stayed on the job until everything was completed, even staying when they ran out of daylight to make sure they cleaned up our property as much as possible (our property was almost immaculate when I got up the next morning!). All work was done professionally and COMPLETELY to our satisfaction. I would HIGHLY recommend Superior for your roofing needs.

    Job #2 involved installing aluminum trim and vinyl soffits. Again, the work performed was fantastic, but our only gripe was the amount of time it took to complete the job. It turns out that when we got our estimate, the contractors underestimated the amount of time it would take to complete the work. When this job extended a couple of days past the estimated completion date (and I took into account delays due to bad weather), Frank stepped in to make sure we had a firm completion date. Yes, we were frustrated, but Frank stood with us all the way and made sure we were completely happy with the job. The house looks great and the neighbors have even said so! I would still recommend Superior for your siding needs despite the delays in finishing the job. Just work closely with Frank and the contractors to make sure their estimated time of completion is realistic; this was not Frank's fault, since he was relying on his contractor's statements.

    Thanks for the great job, Superior! You guys are the bomb!
    - William M.
  • A
    Reality Construction Homes
    We experienced water damage due to a frozen water pipe during last cold spell.  Reality Construction was recommended by friends, and we found them to be wonderful.  They were very efficient and prompt in their dealings with us.   No question went unanswered, and they never made us feel like our questions were dumb (however, most of them were).  They never refused a request, and we had many.  Most importantly, they were very friendly and knew what they were doing.   They left our garage cleaner than when they arrived.  We do not hesitate to refer them to anyone!!
    - Anne S.
  • A
    Servpro of Summerville
    They were absolutely wonderful!  Add a plus one point to the highest rating!  They have exceeded anything we ever dreamed of.  We had water in the walls and they did the demolition, and dried everything out.  They also took care of the mold. They went way beyond what they had to do.  Our insurance company wanted to get away with the least possible amount of  work.  He said he wouldn't sign his name on anything he wasn't proud of.  As far as I can tell they are amazing!
    - Michael B.
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Water And Fire Damage Services in Summerville

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