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Pool And Spa Cleaning reviews in Summerville

  • A
    Heritage Pools LLC
    Joe was amazing as always. He is such a hard worker and does a great job. Joe goes above and beyond. You are very blessed to have someone working for you that is so dedicated to his job and cares about his customers. Thanks, JOE, YOU ROCK!!!!!!!!
    - Lisa A.
  • A
    Scott Roundy the Pool Guy
    A big THANK YOU to Scott and his team. They went above and beyond to make sure my pool was properly operating, made sure the job was neat, visually and functionally sound. We have a large family that uses our pool all season. Being without it is not an option for 4 boys and a busy grandaughter!!
    - Crystal F.
  • A
    Heritage Pools LLC
    Except for the weather delays, we were very happy with the Swim-here team. Michael was excellent- from explaining the installation process to the costs involved. Kathy in the front office was an excellent source of information and always got back to us in a timely and friendly manner. The installation team was friendly and efficient and they knew their stuff. Curtis - project manager was awesome. He came over many times after business hours to check on the job and answer many questions and not once did he make us feel like we were bothering him. We will certainly go with this company again!
    - Patti F.
  • A
    The Pool Express
    We contacted at least four different companies. Roy's estimate was the lowest. After looking at a few reviews and weighing options, we decided to go with Roy and Pool Express. He was very professional. He replied to calls and messages quickly. He was prompt and kept appointments. He answered all our questions. He immediately took care of one minor issue that came up AFTER the install. Pool looks great. Would definitely recommend and use again.
    - Maria P.
  • C
    The Pool Official
    He skimmed, added shock(which was ours), added flocculant, and vacuumed. I will add the he was observed vacuuming while walking on top of our resin pool rails!! It clearly states do NOT stand on these rails. As best I can tell- debris was removed BUT water is still very cloudy and full of pollen. You can barely see the bottom if at all. He said he could keep coming back to back flush the filter but it would cost more. NOT at all what we expected. He also said that the bill would be $400 or more now. Told him that my husband would be furious. He sent invoice...I guess since I complained he ended up charging us the $300 he originally quoted. When we cleared the water....we ended up having to vaccum b/c he left areas of debris still in the pool. Would not recommend!!!
    - Becki R.
  • F
    Heritage Pools LLC
    The worst, not reliable and the pool looked awful. One day it was emerald green another time is cloudy and the person doing the pool was not reliable. He never did a complete job he was suppose to blow off the deck he never did sloppy job. I would not recommend!
    - Linda M.
  • A
    Heritage Pools LLC
    My inground pool was improperly installed 5 years ago (not level) by an unscrupulous installer  and recently I noticed cracking along the concrete decking and was fearful I would need to have work done to remedy that.  My pool maintenance company representative advised me to contact Heritage for advise.  I called on Monday and Robert came out today (Tuesday) to look at the pool.  He was punctual, professional, polite, and extremely knowledgeable.  He understood my concerns and explained in terms I understood and put my fears to rest.  He also helped with unrelated pool issues from what I originally called for.  There is no doubt I will not only call on Heritage for help in the future but I will recommend them to my friends.  Thanks Robert.
    - Rosalind M.
  • A
    Heritage Pools LLC
    Heritage Pools is an absolutely fantastic pool company! I interviewed 6 companies local to Summerville and even hired one to do the pool maintenance before experiencing burned skin due to the high levels of toxicity - wrong mixture of chemicals and lack of proper cleaning of the pool walls! Heritage came to the rescue IMMEDIATELY, made a plan of action to clean the pool, implemented it, and has now consistently kept the pool 100% usable!!! I appreciate the door tags left after a cleaning, so I'm sure that the pool was cleaned - I appreciate the simplicity of the electronic invoices - I appreciate the professionalism and dedication of the maintenance team (thank you to JB and Josef in particular) - and I appreciate the friendliness and patience of the office staff (thank you Kathleen) since I'm a first-time pool owner. I had no idea of the complexity of the maintenance and cleaning of the pool. Heritage makes it all SIMPLE and AFFORDABLE - what more could a customer request? NOTHING - Heritage takes care of it all at a super reasonable price!! THANK YOU HERITAGE!!!! KEEP UP THE FABULOUS CUSTOMER SERVICE AND PROFESSIONALISM!!!
    - Melissa C.
  • B
    In terms of RESPONSIVENESS, PUNCTUALITY, and PROFESSIONALISM, this provider was OUTSTANDING!  She picked up her business calls in a very timely fashion, responded to my home even faster, and did obtain the correct motor and pump for my pool.  The only problem was in the quality of the repair since the plumbing parts into and out of the motor were the incorrect piping (not pressurized pipe) and were not sealed correctly.  This led to a whole separate problem with the pool plumbing system.  The plumbing problem created by the motor and pump repair was eventually diagnosed and repaired by a different provider.  I just would have preferred a single point of communication from one pool professional. 
    - Melissa C.
  • A
    Focal Point Pools
    Fantastic workmanship. Very knowledgeable and professional. Very reasonable price. Brian repaired a previously botched job accurately and quickly. Will most definitely contact him again with any of my pool needs.
    - Debra K.
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Pool And Spa Cleaners in Summerville

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