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Chimney & Fireplace reviews in Spartanburg

  • A
    Chim Cheree, The Chimney Specialists
    They did exactly what they were suppose to do. Inspection before work was very carefully done and well documented. The sweep of inside on chimney was done and care was taken to keep everything clean. I was disappointed that work did not include a good cleaning of the inside open area of fireplace but I agree that description of a sweep does not include that.
    - June L.
  • F
    Carolina Hearth & Patio
    Used new logs for two seasons. The gas logs (insert) were less efficient than the ones they took out. The fan was very loud and annoying, even embarrassing when company was over. I could hear air coming down the flue and it also made a lot of noise. He did not cap it off or put anything in it to prevent the cold air coming in and our warm air leaving out!!! The small insert even looked ridiculous in a $300K house!!! Contacted Carolina Hearth and also went in person to let them know we were not pleased. The owner "builder" installer came out to check them out. He said he didn't find a problem with them. I asked if him not capping off the flue could be the problem. He said no and that he would come back in the fall to service them and would "stuff some insulation" in the flue. Wasn't happy so went back to Carolina Hearth a second time. After looking at another set of logs and speaking with his wife, was told it would take $5K-8K to replace. In retrospect, its obvious he did what was fast and easy. Contacted another business and it cost $5K to remove old logs (insert from Carolina Hearth), reframe, build large raised hearth, install large unvented logs and rock the entire wall and hearth and install a 72 in. beautiful stained mantle. By the way, the installer with the new company we used cut the flue short to prevent strong wind from entering and causing noise and wrapped with a lot of insulation and taped with duct tape. A very professional job by the new business we chose thats been in the business for 30+ years. Do your homework and don't let the word "builder" that Carolina Hearth used to make you believe he is one up on any other business. Would never recommend Carolina Hearth
    - Debbie M.
  • A
    WESTERN CAROLINA STONE CO INC
    Great! Bill and his wife, Teresa spent a lot of time with us going over all the options, choices of logs, rock, showing pics of jobs they had done to give us ideas. No middle man with them. Bill actually does the work himself with a helper and his wife works at the office. Price was dramatically lower than competitor and they are much more knowledgable than others we have dealt with. Only wish we had gone to them last year when we made a poor decision going with Carolina Hearth to install logs they claimed would put out more heat-a total waste of money. Highly recommend Western Carolina Stone!!! You want be disappointed.
    - Debbie M.
  • A
    Blue Sky Chimney Sweeps - Bless Your Hearth
    Blue Sky was very thorough in their evaluation of our chimney and got to the core of my water seeping problem. Roofers wanted to tell me that there were leaks coming in because of bad boots on my exhaust pipes, but that was ten to twelve feet away from where we were seeing water sweat into our sun room. Ron took the time to explain the conditions of many parts of my chimney, all the way from the carbon we were seeing on our ventless logs to the mortar joints between the bricks above to the internal condition after taking the cap off. What started as a water problem quickly became a more pressing problem when our chimney cap was blown off in a wind storm. After our evaluation, he answered all emails thoroughly and in a timely manner as we discussed different aspects of his work estimate. I am very happy with the products he used as well, many of which come with 7-10 year warranties for sealing water out of the masonry. I am very pleased with the work performed and the thorough knowledge displayed throughout my nearly year-long process of searching for the source of and solution to my original problem. I'm confident in the repair done for the lost chimney cap as well.
    - Adam B.
  • A
    Chim Cheree, The Chimney Specialists
    We received a comprehensive report of the inspection.  Audio recording of the "debrief" afterwards and dozens of photos documenting everything.  They gave us practical, straight forward advice for how to protect the top of the chimney from weather.  When we can afford to put an insert in, we will call them back out!
    - Luther H.
  • A
    WESTERN CAROLINA STONE CO INC
    When we asked the builder about getting gas logs for the for our new home, he recommend Western Carolina, the place he'd use to for the stone on the outside of our house. Western Carolina had a wide selection of fireplace logs, in a wide range of prices, and the various options and benefits were fully explained to us. We opted for a mid-range set of logs that could be upgraded w/remote and/or a thermostat at a later time. I must admit that gas logs were pricier than I had expected, but after comparing Western Carolina's prices with the internet, I'm convinced we got a great deal.
    - William B.
  • A
    Kunak Enterprises LLC
    David does excellent work and is very honest and reliable.  I trust him working in my home alone.  He provides a written pricing estimate upfront and he comes in on target.  The one time additional rotten wood was found, David informed me that there would need to be an adjustment in price. David doesn't cut corners and only does the job right the first time.  I highly recommend him to others and will continue to use him in the future
    - Caroline G.
  • A
    Freeman Gas Inc
    Terry is always very pleasant man to deal with. He had to fix a part on our fireplace. It was damaged and he replaced it. We have been using his services for many year. He is a really great and professional. He does great work and gets the job done in a very reasonable time frame with excellent quality. I really like him.
    - Stone & Marie M.
  • A
    Carolina Hearth & Patio
    They set up and install fireplaces at homes. They set up barbeques. They sell grills, patio furniture and gas. They actually brought the grill to my house and set it up for me. They gave me cooking tips. It was a very personalized service and it was very impressive. I walked in not knowing anything about grills and they spent an hour and a half the first time and two and a half hours the second time. I purchased a grill that is several hundred dollars. They spent a lot of time with me and they were very patient with my questions going over everything. I was very impressed with the service. The whole grill with the 9 yard gas and the cover was $600. I would use them again in the future.
    - Kathy W.
  • A
    Chim Cheree, The Chimney Specialists
    We had hired another chimney sweep to clean our chimney three or four months earlier. Upon finishing his work, he informed me that the damper was stuck, rusted in place, and wouldn't budge. Since I knew this wasn't the case because it worked before he arrived, I fiddled with it after he left and determined that something was obstructing it from behind. I called Chim Cheree to see if they could fix the problem. Two men arrived right on time. They were courteous, careful, determined, and well-equipped. They used a digital camera to get pictures behind the damper and found a huge pile of creosote left by the previous fellow which was obstructing the movement of the damper. It took them about an hour to get it out. They cleaned up carefully, leaving no evidence that they had been there. The damper now swings freely and we had our first fire of the season this past weekend. I couldn't be happier.
    - Ninfa W.
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Chimney And Fireplace Contractors in Spartanburg

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