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Appliance Repair reviews in Spartanburg

  • A
    Sears Appliance Repair
    The first technician stYed about 30 minutes and turned the power off to let the machine reboot. He left without trying the machine. It did not work. The second technician was very thorough, trying every avenue to get to the root of the problem. He found a toothpick in the drain pipe, cleared the pipe and replaced the pump. It works wonderful. I very much recommend him. He came from Charlotte.
    - Billie E.
  • A
    Benson Refrigeration & Appliance Repair
    The knob on my dryer seemed too loose.  We were unable to adjust the drying temperature because of this.  Mr. Benson determined that there was a crack in the underside of the knob which prevented a tight fit over the post that it sat on.  He switched this knob out for another knob on the machine (one we don't use much) and fixed the problem.  There really wasn't a "repair" needed - just a knob replacement.  I would highly recommend Mr. Benson as I feel he treated me honestly and charged me a fair price for fixing the problem.
    - Regina W.
  • A
    Benson Refrigeration & Appliance Repair
    I called the company at 8:30.  He called me back in 15 minutes.  He was here by 12:15.   Took him less than 15 minutes to diagnose and fix the problem.  Plus he gave me some advice on how to avoid it happening again.     Great service.  Very impressed.    And glad to have Angies List or I would never have found him
    - Beth E.
  • A
    Benson Refrigeration & Appliance Repair
    It went very well. Mr. Benson is very professional and to the point. He came in to our house on Tuesday to diagnose the problem and opened up the door, whacked the area where the temperature dial is and then said "yup that's what I thought it was your thermostat is going out. He came back the next day with the proper parts and repaired our fridge in less than 20 minutes. We are very thankful to have a working unit again.
    - Jereme S.
  • A
    Benson Refrigeration & Appliance Repair

    Wow!  Called this Company first thing this morning & left message re: problem.  They called back within the hour and said that Mr. Benson would be here by 11:30a.  He called at 10:45a to say he would arrive within 15min.  He blew his horn when he pulled into the driveway to let me know he had arrived.  He was polite, professional - truck & clothes quickly identified him. ( It can be a little un-nerving to let a strange man into your home when you are alone!)  He went right to work - quietly and efficiently diagnosing & fixing the problem.   Even brought his own towels to absorb the melting water.  He answered my questions but otherwise kept to his work.  He cleaned up all around the area where he had been working when he finished & instructed me to wait 24 hrs before returning the food to the frig to insure a stable temp. (thank you!!) He went to his truck to write the bill, I wrote a check and he politely thanked me, gave me a magnet with "both" his numbers and left.  I WAS SO IMPRESSED AND PLEASED. My frig is "cooling away" and I am thankful for Mr. Benson.


    - Elizabeth D.
  • A
    Benson Refrigeration & Appliance Repair

    Are refrigerator was not cooling properly, and we were planning to leave on vacation in two days. We were haunted by a memory of another time we had gone on vacation, and the refrigerator had failed, and the smell of rotting meat nearly knocked us over when we entered the house. I was going to buy a new refrigerator when this incident happened this week, but no one could deliver until next week when we were gone. We called Benson Refrigeration at 8:00AM, and they scheduled the service call for 1:00PM. Mr. Benson arrived promptly on time. He found that the problem was a failed defrost fan, and he replaced it and defrosted the refrigerator, and now it works fine. The cost was $184. Now we can go on vacation with some peace-of-mind that our refrigerator will continue to operate.

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    - Richard G.
  • A
    Benson Refrigeration & Appliance Repair
    He is fabulous. If you tell him what is going on, he knows what it is ahead of time and comes with all his stuff. He does his work and he is very pleasant. His fees are very reasonable and he just gets it done fast. He gets right to work and he will talk with you and ask for questions. I don’t like to have strangers in my house but I trust Henry Benson completely. I don’t even know how we found him but he is a jewel. He knows exactly what to do based on the brand and based what we tell him. I always braised for this huge number that is going to give me and it never is. He is always reasonable. Whatever he touches is fixed instantly. He works very fast although he doesn’t give you the impression that he wants to get your job done and get on to another one but he is quick. He is good. He is a really nice man.  He diagnoses over the phone. By just knowing the brand of our front loader, he knew exactly what was wrong, he went right to it, and then he explained it and it was fixed. So he doesn’t work on a specific brand but his knowledge is encyclopedic. He just loves his job. He is just a gem. I would recommend him to anybody who is looking for an appliance repair man.
    - Mary Jo S.
  • A
    Benson Refrigeration & Appliance Repair
    Our washer stopped working last night. We called Benson Appliance repair around 9:30 this morning. A lady said he would call back in about 30 minutes. He did and said he could be here today between 12:00 and 1:00. It is now 12:45 and we are back in business. I have actually given his contact to several friends who needed appliance repairs, but have not needed his services until now. Everyone we referred to him was very well pleased, as are we. In this day where you are lucky if you even get a call back at all, this old-fashioned customer service is much appreciated!
    - Juanita P.
  • A
    Benson Refrigeration & Appliance Repair
    They were out to my house in just over an hour and identified the problem in 2 minutes. Then the gentleman was back within 45 min with the part. Very courteous and helpful! I wish all businesses were this good. Highly recommend!!!!
    - Ken B.
  • F
    HH GREGG
    I have been having issues with the washer and dryer and I have a 5 year service plan but I cannot get them to come out to service the appliances.  They told me that they would fix the issue when I called them and they made an appointment to resolve the issue.  They called back and said they were not going to be able to make the appointment.  I have contacted them multiple times and then finally came out and all they did is take pictures and said they would not be able to fix the issue.
    - Lynetta K.
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Appliance Services in Spartanburg

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