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Basement & Foundation reviews in Simpsonville

  • A
    DG Builders LLC
    Exceeded expectations. The work was started quickly and the workers maintained a professional relationship when on site. He even provided some scraping of a briar hill which was done quickly and very well. No tracks left on site and I was able to paper and mulch the gound w/o briars growing up later.
    - Darren D.
  • A
    DG Builders LLC
    DG Builders was a great company to work with, professional and willing to do changes along the way for us. You never really know what may look the best or if you want to add things until the project gets underway, and we found plenty to add or change. David the owner and his staff were not only willing to make the changes but helped us with the design of the new additions to the project. If you are looking for a honest hard working company that you can trust, look no further.
    - Mike R.
  • B
    Sealing Solutions
    Somehow our builder totally failed to waterproof the foundation on our new home. But after our basement flooded and we yelled and screamed for a few weeks, eventually they sent Sealing Solutions out to correct what wasn't done right initially. They excavated, sprayed waterproofing, and installed the drainage systems that our builder failed to do.
    - Scott B.
  • A
    Slab Science LLC
    It turned out to be a much more difficult job than we or Will had anticipated. The sunken steps were unknowingly attached with 3 pieces of rebar. Will and his guys refused to quit though, and didn't leave until the job was completed. The steps look excellent - they did an incredible job. Communication was also excellent. His communication was mostly via e-mail before the job, with very precise information/pictures about the plan of action and the cost. He also provided a guarantee for his work, which I really appreciated. They really made everything so easy. I look forward to working with him on future projects.
    - Eric B.
  • A
    Slab Science LLC
    Our concrete steps at the front of the house were sinking. They were still in good shape so we weren't looking to replace. Slab science came out and lifted the steps from underneath. It looks great and was very cost effective.
    - Eric B.
  • A
    Griffin Electric
    Griffin Electric did a great job. Really knowledgeable and efficient. They also were able to find a solution to running the lighting in my dining room when they found the slope of the roof too shallow to run it easily using the attic. Highly recommended
    - zac b.
  • F
    Ram Jack of South Carolina
    This is a copy of the dispute letter with my credit card company that gives the details of what happened with this contractor. Dear Mastercard Dispute Representative, Case ID # - D-XXXXXXXXXXXX This letter is in response to your request for documentation about our disputed charges with Ram Jack. On 08/12/16 XXXX, the Ram Jack Salesman, came to our house at 701 N. Almond Dr. and explained to me that they would install 6 piles across the front of my house. He also said that they would be able to jack the house up to reduce the size of the crack in our front wall. He even added that the jacking portion is what the installation guys love to do because that is the rewarding part. Another thing that the salesman stated was that the quote was for up to 25 ft per pile and that I would pay $22 per foot of piles driven. Later, they charged me for the full 5 ft stick they started even though they cut 2 to 3 ft off of most of them. When I got off work on Friday August 19th I went by the house. They had half of the holes dug and had driven one of the piles, they said to 40 ft. After that I was upstairs in the house but keeping an eye out the front window at the 2nd pile they had just started to drive. I saw them attach five 5 ft sticks to the starter auger, which counts as 1 stick, that was sitting in the 2nd hole, which equals 30 ft. I went outside and asked the guy how far that one went. He said 45ft. So on the third hole I stood there and watched them drive a little over 40ft of pile into the 3rd hole. They had attached a 9th stick but were unable to finish because they blew a hose on their system. I���m assuming because they were over stressing their system to get the pile to drive as deep as he said the previous one did. They quit for the day. Day 2, they showed up at 8:45 am Saturday, August 20th and slept in the truck until 9:45 when they got out to start working. I was upstairs in the house but they did not know I was there because I walked down from the house I live in a few doors down. I did this intentionally because of what happened the day before and did not trust them. I wanted to watch them to see how many sticks they actually drove in the ground. About 10 minutes later I hear someone come up in the house and start rummaging through items in the kitchen, where we had piles of brass, silver and other items of value. I then took pictures of this guy loading these items along with my chainsaw and hedge clippers out of the garage. The Ram Jack guy was the one that opened the garage door that morning to let this man into our house and was standing there watching him load the items in his car. I texted my wife and told her what was going on and she called the police who showed up a little while later. I then confronted the Ram Jack crew chief about what was happening and after dealing with the police and talking with the Ram Jack Project Manager (XXXXXXXX) I allowed the crew to continue work. They then drove three more piles in the 30 to 35 ft range. On August 22nd at 9:04 a.m. I called XXXXXXXX to discuss how they did not jack the house when they were there on the 21st and to make sure someone was going to fix the corrugated drain line that they cut a 2 foot section out of on both sides of the porch when they dug those holes. Mr. XXXXX assured me that he would send the materials for the fill in crew to fix the pipes and that he would send a guy with them to jack the house before they fill in the holes. I expressed to him that I would like to be there when they jacked the house and for him to call me when they were coming out. On August 25th at 1:21pm I called XXXXXXXXX to find out when they were coming out to jack the house and finish up. He said that they were out there that day. So, I immediately drove to the house to find that they sent one guy, the fill in crew, who had already filled in one of the holes without fixing the corrugated pipe that Mr. XXXXXX said that he would have the fill in crew fix. XXXXXXX, the Ram Jack fill in guy, proceeded to tell me that he cannot jack the house and that he did not have the jacks or the pipe to fix the corrugated pipe. I went back to work and attempted to call XXXXXXX to express my concerns about what had happened. When I returned home that evening my wife and I rode down to inspect the job and there was a fire truck, an ambulance and an EMS truck in front of our house. XXXX, the Ram Jack Salesman, trying to get in touch with the general manager of their office to discuss what had happened and how I did not get what I had paid for. XXXX gave me a phone number for the manager, XXXXXXXXX (shown on the attached sheet), that was no longer in service. I have tried to contact XXXX, XXXXXXXX and XXXXX multiple times with NO answers or responses. In regards to the Final Inspection document. I was informed that I had to pay and fill out that form on August 20th, the day they finished driving the piles. The job had not been completed at that point but they assured me that the fill in crew would come the next week after the inspection was complete and fix the drain lines at that time. One third of that filling in patching the concrete and cleaning up has still not been done and is now holding me up from work I need to do to the front porch and to complete the project. I paid to have my house jacked up and to be re-supported and to have that hat done without damage to existing drain lines. As of now I am left with an incomplete project with bags of concrete tarps with dirt, pieces of concrete they left and holes in the porch that have yet to be filled with concrete. I have tried multiple times to contact these people to negotiate a solution but no one will answer or call me back. See attached photos and screenshots of texts and call history. Thanks! Sincerely, XXXXXXXXX Here's a second letter... Dear Mastercard Dispute Representative, The sale of these services started on 08/12/16 by XXXX, the Ram Jack Salesman, when he came to our house at 701 N. Almond Dr. I had called XXXXXXXX, the project manager, on August 25th at 1:21pm to find out when they were coming out to jack the house and finish up, he said they were already there. After getting to the house and finding out that there was one guy there that had already filled in two holes and did not replace the drainage pipe, that they cut, nor did he even have a jack to jack the house up. I called Mr. XXXXX again. That is when he stopped answering my phone calls or returning messages. I would like to point out as well that I have not received any paperwork from them stating that the work has been done nor any information in regards to the transferrable warranty that is supposed to be provided with their service. This is another key part of why I hired them as well. I will be putting this house on the market in a few months and for me to try to sell it without a warranty and/or documentation as well as an un improved crack in the front wall will make that sale difficult and probably end up in reduction of the sale price. I was told two things by XXXX, the salesman, that DID NOT happen. One, they would jack my house up. Two, I would receive documents in the mail covering the transferrable warranty. I was told 3 things by XXXXXXXXX on August 22nd that DID NOT happen as well. One, He did not call me when they were coming out to jack the house up and fill in the holes. Two, they didn���t even try to jack the house up, (didn���t even send the equipment). And three, didn���t repair the corrugated pipe they cut (did not even send the materials to do that). Supposedly XXXXX, the fill in guy, went and purchased the materials and fixed it on one side of the house but the other side had already been filled in. I also have NO warranty paperwork and a house that has been left in a huge mess that I now have to clean up. Sincerely, XXXXXXX
    - Ryan N.
  • B
    Cantey Foundation Specialists
    Overall, the job went well. I was disappointed that the fireplace wall which had separated from the house(by over two inches at the top of the fireplace) did not come back to the house but, as was explained to me. they guarantee that structure will be stable but can not guarantee a return to the original orientation. The weather(it rained during most of the job) prevented them from doing a good cleanup at the end of the job, but that's why I downgraded them to a "B".
    - Robert G.
  • A
    Falcone Crawl Space & Structural Repair
    The Falcone crew was great from beginning to end. Bobby showed up on time to meet me to hear my concerns and give me an estimate. He explained what would be done and answered all my questions. He did not try to oversell me.
    After initially scheduling the work, an unexpected issue came up that meant I had to reschedule. The office staff at Falcone was polite and helpful and got my job rescheduled for my convenience. The work crew showed up on time and called me each day (the job took 3 days) to let me know how the work was progressing. Before the job was done, they met me at the house, explained everything they did and allowed me to inspect the work before I paid them the final installment.
    Unfortunately, not a week passed before we had another big rain and it became obvious that the drains originally installed were not sufficient to handle the amount of water. I emailed pictures of the situation to Falcone and they responded immediately. Within days someone was at the house (on Christmas Eve in fact) to put in some stop gap measures to get rid of the water.
    The next week, the crew leader from the original job came back with his crew and completed the work. The underside of my house is now completely dry and I do not have to worry about taking a swim when I step off my back deck.
    Some might say that Falcone does not deserve an A because they "did not get the job right the first time" but I disagree. I would be willing to bet that this crew never saw a situation quite like mine before and so it does not surprise me that they underestimated the amount of water that would accumulate. What is important to me is that they very quickly conceded the error and promptly corrected the mistake without further charge to me. Everyone at Falcone was at all times polite and professional.
    I will admit to some sticker shock about the price. But when all is said and done it was totally worth it and the problem is corrected. I would highly recommend Falcone and would definitely use them again.
    - Carolyn G.
  • D
    Sealing Agents Waterproofing

    I called and asked for a quote. The salesman, Chris called me back and set up a time to come out. He was on-time to look at the work. He told me that he would get me a quote in the following few days. Several days went by and nothing. I called him and asked about the quote. He said he had emailed it. I checked my junk box etc. and no email. He said he would resend it when he got into the office later that day. Never did. I called again and he said he would send it from another computer. To this day, no emailed quote and no phone call to follow up.

    I had an experience with this company through a builder some years ago and service was good then. Don't know what happened. As a remodeling contractor, I had recommended them in the past when asked about waterproofing, but won't any longer.

    I just wanted an estimate to get my issues resolved and they couldn't handle that. Oh well..... Will look elsewhere.

    - David E.
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Foundation & Basement Contractors in Simpsonville

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