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Moving reviews in Salem

  • C
    Town & Country Movers Inc
    Follow-up service after the move was slow, but eventually completed to our satisfaction.

    The estimate said if we went under the estimated weight or number of
    boxes the price would be reduced. It took over a month and several phone calls and
    e-mails to receive the the final weight nor box count.  My initial call  I
    about damage went into a black hole, but a follow-up call several weeks later
    was returned and the company addressed all issues, including a refund for the
    boxes we had packed and payment for damaged and missing items.

    We have moved many times during my career. Town & Country was not
    the best, nor the worst. But for two individuals the actual move would have
    been one of the better and my rating substantially higher.
    Two of the three packers did a superior job; however, the one who didn't
    made for unpleasant surprises, and unnecessary breakage discovered upon
    opening the boxes. Two mirrors in a set were packed glass to glass
    with no padding in between. One curio cabinet was packed in a box
    without removing the items inside or inserting any packing.

    Upon delivery, the driver and one worker were competent and pleasant, the
    other, however, had an attitude problem. We asked the boxes be stacked
    in the garage with labels facing out so they could be read. He just
    stacked them any old way. He put items marked basement in the garage,
    and items marked garage in the basement.
     
    The delivery would also have been better if it were not so rushed. The
    truck came overnight from DC to South Carolina, delivered on a Sunday,
    and they rushed to finish so they could drive back to DC on Sunday after
    delivery. That meant the driver had to sleep during part of the
    delivery. It's a 9 hour drive. They should have gotten an overnight
    before delivery so they would be rested when they arrived.
    - Daniel K.
  • A
    Designed To Move MI LLC
    These guys were great!  They did what they said they would, when they said they would, and how they said they would.  Movers were very courteous and professional, respective of my home, and conscientious of my belongings.  Everything arrived in perfect condition.  Nothing was broken or missing.  If you are doing a long distance move, these guys are tops!
    - Olimpia B.
  • A
    Loree Jon's Pool Tables Plus
    unknown
    - Margaret G.
  • A
    TWO MEN & A TRUCK
    They arrived on time and were very professional. They were very careful with loading and unloading items with no damage.
    - Charles D.
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Moving Companies in Salem

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