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Tree Service reviews in Ridgeway

  • A
    Mike's Professional Tree Service
    Mike and team of 5 arrived promptly at agreed time. Work began immediately and did not cease until all trees removed, wood loaded on truck, limbs and branches chipped and stumps ground. Clean-up left my yard looking better than when Mike arrived;
    all chips, branches and other residual debris was raked and removed. I could not give a better endorsement and recommendation than I would to Mike and team. Mike provided a professional estimate prior to our contract.
    - Robert P.
  • D

    I am very disappointed with this company. When I first met with the owner he gave me an excellent price for the services requested. (Remove 7 trees in back yard and 3 trees in front yard.) When he came out to give me the estimate I told him that he could not bring heavy equipment into my backyard as the trees being cut down were between an inside pool fence and an outer yard perimeter fence. He told me that would not be a problem ��� no equipment would be brought into the fenced yard. He was quick to commit to an appointment date and showed up on time with his crew on the day of service.

    Unfortunately, Dee, the owner, left as soon as his crew was briefed on what needed to be done. Soon after they arrived, I left the house for appointments and paid for the services up-front with a check to the crew supervisor. (It should be noted that the entire crew was very nice and accommodating.) When I returned home that night it was too dark to really see what was done. The next day I went into the yard and was shocked to see the way it was left. Apparently, heavy equipment WAS brought into the yard and there were areas sunk in with large tire tracks. Worse than that, a 12 x 12 patio I had laid with paving stones was cracked to pieces and the heavy tires caused the stones that were not broken to be sunk into the ground so the entire patio is now uneven! It is a total mess and needs to be entirely dug up.

    The next Monday I called the owner and he assured me he told his crew NOT to bring heavy equipment into the yard and that he would be over within the next few days to check the damage and repair/replace the cracked paving stones. Needless to say, he never showed up. I have called him 3 more times since that initial phone call and he has never returned my calls nor come by to survey the damage.

    I would be happy to retract this negative rating if I was given compensation or the damage was repaired by this company as I honestly was happy with the tree service. But, there is no excuse to damage a back yard (especially since it was discussed up front) and not come back to make corrections. BIG, EXPENSIVE lesson learned!

    - Paula M.
  • A
    Sox & Freeman Tree Expert Co
    I called the company and they responded, Chris came out and looked at the two(out of control) Bradford Pear trees. He sent me an estimate and I told him to please come and trim them. The crew were very professional, they went straight to work and were finished in about 1.5 hours. They cleaned everything up and told us they we finished. Trees look great, I will use this company again whenever I need work on my trees. Excellent company?
    - Ronald L.
  • A
    Asap Stump Grinding
    Excellent communication, excellent price and excellent work! Job well done! Would definitely use David again and highly recommend his services.
    - Paula M.
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Tree Services in Ridgeway

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