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Auto Repair reviews in Port Royal

  • C
    Goodyear Auto Service Center
    Gave us the run around about a coupon we had. Also tried to automatically add on some protection plan for an added fee without telling me. When probed they finally corrected the issues. Also, they told us they had the tires in stock and called us an hour later stating that they in fact didn't have the tires but they would arrive the next day. Our vehicle had to stay overnight.
    - Isaac C.
  • B
    Goodyear Auto Service Center
    It went...okay. Initially, I just wanted a tune up because my car was running strangely, and I had just recently bought it used in March.  Also, the headlights and taillights were not working at all, and I asked them to take a look at that as well.  They replaced the starter in my car, didn't really tune it up, and said they didn't "do" electrical work there. I was told to go to another shop. Also, they just replaced the starter and didn't really do much along the lines of a general tune up.
    All in all, I was just happy that my car was running again, but they didn't really DO what I asked them to do. And now, a few months later, I have a dead battery that cannot be jumped and I am afraid to wear out my brand new starter trying to get it to start. I called about seeing if I could have it looked at since it was still under warranty, but they do not offer tow service. Therefore I'm going to have to shell out another $40-80 just to have it looked at? Something about this strikes me as odd. I have no choice but to pay to have it towed there, but seeing as my car is located about 6 miles from their shop, covering the tow would have completely reversed my opinion of them, even if it turns out not to be related to the work they did. That would make me recommend them, stick with them for auto work, and give a better review. As it stands now, I'm just frustrated I have to go back. 
    My recommendation: Unless you're a Goodyear fanatic or are enrolled in some type of loyalty program with them, I would take a look at some of the local shops around Beaufort before going with this place. Just having a well known brand name does not always ensure the best service. In fact, the opposite is true: local shops either fail or survive based on recommendations and professionalism.
    Full disclosure: I do NOT work for, or am affiliated with, any auto repair/maintenance/anything shops, nor have I ever been. Just clarifying that.
    - Michael L.
  • A
    Auto Care Center
    I had to have my car towed here in the middle of the night, so I simply chose them out of the blue since they had 24 hour towing. The tow truck driver arrived promptly, took my car to them, and I checked in the next day. Since my car is somewhat old, the parts that were needed took a while longer than usual to get. They also found other problems other than the fact that it would not start - a leak in the fuel line. (or something to that effect)
    They were backed up already when I had it towed there, and didn't know I was having it towed there in the first place, so the repairs DID take a long time, but I cannot blame them for that - just wanted to rate the time it took honestly.
    Really, I am not sure what exactly they did to fix my car, but all I know is that when I came to pick it up, the transaction went smoothly, and when I started my car it was running better than it ever had since I bought it - and the car is 20 years old. I couldn't speak higher of them as far as professionalism, communication, service, and general respect and courtesy. Would certainly recommend to anyone in this area that needs serious engine work done. Haven't had any problems with the engine since.
    - Michael L.
  • A
    Stokes Brown Toyota of Hilton Head
    unknown
    - Hilde H.
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Auto Repair Shops in Port Royal

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