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Carolina Heating Service Inc

Founded 1981 • Angie's List since June 2006

A Rated | 153 Reviews

Description

At Carolina Heating Service we are committed to provide our customers with the highest value of heating and air conditioning solutions in the industry. We strive to do this by partnering with top quality manufacturers, employing highly trained employees and support their success with continuing education. Our Goal is 100% customer satisfaction; providing top quality sales, service and installation that meets and exceeds our customer’s expectations. **** In business for over 30 years. Over 30fleet vehicles on the road. We are dedicate to 100 % customer satisfaction. We offer heating & air conditioning replacement and service as well as standby generator sales and service. Award winning Service, experience the difference....

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Verified Reviews

A few reviews for this pro…

A

RATED

01/28/2019

It's been going very well. We really like them. They do good work. They always come out at odd hours if we need them.

DESCRIPTION OF WORK
We use them for everything that has to do with our heating & A/C system.

CATEGORY heating & air conditioning/hvac

F

RATED

09/17/2018

My air conditioner went out on the Sunday of Labor Day weekend and I called Carolina Heating Service to get someone to come out and repair it. They said they could come out during regular business hours (which would be Tuesday due to the holiday) for $105 or come out the same day for their after-hours rate of $195. There was no way I was going to wait until Tuesday and so I happily paid the $195. ...

DESCRIPTION OF WORK
Fix broken air conditioner unit

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for your feedback. This brought to light several things and was discussed on our managers meeting this morning and changes have been made immediately. I do apologize for the inconvenience this has cause you. If you wish to discuss this further, please give me a call directly. Connie Caldwell, General Manager 864-312-3351
A

RATED

11/13/2017

Sales rep BJ gave us good options for replacing an 18-year-old system. He was patient and understanding of our financial situation and helped us find an affordable solution. The two installers Craig and Chase did an excellent job of removing the old stuff and setting up the new in a long, long day of working in some tight spaces. The two of them never took a lunch break, putting in nearly 10 hours...

DESCRIPTION OF WORK
Carolina Heating has worked closely with me on the HVAC needs of seven properties belonging to my family over the past decade. During that time they have been very attentive to my home-bound and disabled parents, keeping their 60 year old heating system running and performing prompt, after-hours repairs on their vital cooling system. They also helped me keep 12 tenants comfortable for a number of years. Their prices have been competitive and their workmanship excellent. This month we've had a new 3-ton HVAC system installed in my daughter's home and are completely satisfied with the job.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you very much for the feedback. It has been a pleasure doing business with you over the years! Connie Caldwell General Manager Carolina Heating Service
A

RATED

08/23/2017

They are fine. They are very efficient and stay in contact. The only thing we have them do is maintenance check every year. It is an annual fee and included. They are always on time. They are very professional. They take care of it and they are gone. All of them are too expensive financially, but they are no more than anyone else.

DESCRIPTION OF WORK
Maintenance check.

CATEGORY heating & air conditioning/hvac

B

RATED

08/14/2017

Our A/C quit working and we had Carolina Heating Service come out on a Saturday. We have a maintenance contract. We were charged for the weekend service call, but then were charged an extra $74 to find a leak a leak in the evaporator coil. We think that the service call should include diagnosing the problem. We got an estimate for the repair which was higher than the high end of Angie's list prici...

DESCRIPTION OF WORK
A/C repair

CATEGORY heating & air conditioning/hvac

Services Offered

Installation and repair of heat pumps, dehumidifiers, humidifiers, hybrid heat sources, thermostats , heating, air conditioner units, geothermal products & replacement parts. Electrical upgrade and generator service and installation.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes