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House Cleaning reviews in Pickens

  • F
    Personal Touch Cleaning Service

    First of all, I am not confrontational either, however, when I hire a company to perform a service, i expect them to do what is quoted. Over half the items on the quote were NOT done.  The two people that came to do the cleaning seem to just skim over everything.  The outside of the fridge still had smudges and the ceiling fans still had dust and debris on them like they had not been touched.  The base boards were not cleaned as quoted and most of the items in the kitchen were not cleaned.  We had to ask them vacuum upstairs and get some cob webs off walls that were high up, and they said they did not bring the proper tools for that.  I mean who comes to clean a house and doesn't bring a broom or an extension rod to clean tall spaces??  Anyway, I am extremely disappointed in the quality of the people that represent you.  When you are a business owner, the customer does not want to hear excuse after excuse why something did not happen.  Just make it right.  We expected a professional cleaning crew to do the work and what we got was less than that to say the least.  And yes, I was moving and boxes were everywhere but what does that have to do with the quality of your cleaning crew??  When I hear a bunch of excuses as to why something doesn't happen, it just shows the lack of professionalism.  I am not trying to get something for free by any means, I have the money?I just don't like paying for something that didn't even happen.  In response to the time scheduling, this is not my problem (yet another excuse), if you couldn't do the job then you shouldn't have said you could do the job.  I know you were trying to accommodate me but Please no more excuses!  Just do what is expected and quoted.  Thank you.
    - Debbie S.
  • A
    Bagwell's Cleaning Services
    - Charlotte C.
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Home Cleaning Services in Pickens

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