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Insulation reviews in Pelion

  • F
    Energy Conservation Solutions

    This installation was a disaster from my point of view, with little to no consideration for the homeowners time or convenience, multiple days required due to the installers not having the complete system components at the first day of installation and having to return for additional days due to lack of project planning on the providers management part.

    The Financial officer for the provider produced, submitted, and received approval for secondary funding from a secondary lender without my knowledge and consent before his actions and made claims that the contract allowed him to do so. But I can not find that provision on any of my documentation.

    The installation started a month after the purchase with little to no communication from the provider during that time. Then it was a late evening call expecting us to allow the installers to be there the next morning without prior scheduling.

    The Solar Water Heater system was installed without an Over Temperature Safety Valve, that is required to prevent the extreme water temperature developed in the system from entering the household preventing possible scolding injuries.

    The safety valve was finally installed weeks later after a scolding incident to my 5 year old grandchild.

    The water heating system was also installed without recirculation pumps that were to be included. The pumps where finally installed last.

    During the installation of the thermal collector panels damage was done to my roofing shingles. This damage was repair by the provider weeks after they were advised of the damage.

    The Attic insulation package was suppose to combine a thermal barrier film, blown in insulation, 2 solar powered attic fans and a air conditioning refrigerant additive. The crew arrived the first time without the barrier film and 1 attic fan.

    The installer that installed the attic fan cut a section of the vertical member of the roof truss system out and did not reinforce that truss in any way. Weakening the roof truss system at that point. This damage was repaired by the provider weeks after they where notified. A second day of installation was required for the installation of the barrier film and additional blown in insulation.

    The installation of the Solar PV system was interrupted four times by the lack of components provided by the provider requiring additional returns and days to complete. So the total time from purchase to final installation was four months. The installation phase lasted 3 months where estimates of the time required were 5 days.

    The installed system did not include the online monitoring capability that was represented at the sale and I was not informed that it would not until the system was being installed. The PV system installer installed the first of two attic fans.

    The solar system installed is not producing the expected output and the entire package is not creating the savings represented at the sale. In telephone conversations with the provider they now claim they never offer 100% systems, referred to as NET ZERO CONSUMPTON packages, but that is what their website, (at the time of this complaint) advertises.

    I do not find this company to be honest or have any integrity and can not in good conscience recommend them for any services.


    - John L.
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Insulation Contractors in Pelion

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