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Interior Painting reviews in Pacolet

  • C
    Trio Interiors
    Julie is very prompt with returning calls and setting up meetings, so she makes you feel as if you are dealing with a true professional who will treat your home as if it were her own. That being said, I feel as if they send the "deal clincher" in the beginning to set the stage and win your trust, and then the work just doesn't stand up to the promises. I really wanted to give a good review just based on the pure professional attitude of Julie, unfortunately the actual work performed is substandard. For all the money that was spent trying to beautify my home, I am very disappointed with the outcome. I honestly feel as if I would have done a better job myself, because at least the work would have been completed with attention to detail. I still walk around today and notice areas that should have been sanded and smoothed out and places where the paint is either streaking or blotchy. Not the appearance that it was professionally painted. Our house does not have great lighting, and not once did Julie or her team bring in any additional lighting to ensure an adequate job was done. The "spot sanding" is a bit of a joke as I feel this never even happened and is reflected with the many uneven surfaces throughout the house. There is an area in the kitchen that obviously had wallpaper placed at some time in its past. Julie and her team painted right over this, paying no attention to the cracked and peeling surfaces and also even got paint on my kitchen cabinets. There are places where the paint touched the ceiling and the trim, yet no one went back over these areas to correct them. Amazingly, they even got paint on my carpets and my hardwood floors and at no point made any attempt to rectify this. I had to point out several areas which were unsatisfactory, which would make me feel that the company would want to go back and look at their work to ensure no other areas were missed, but no. Once the job was done and the money was paid, they were never heard from again. I am very saddened as it is very obvious that my beautiful home was painted just to be painted and no care was actually taken in the painting process.
    - Brooke W.
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Interior Painters in Pacolet

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