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Outdoor Living reviews in Okatie

  • F
    Quality Hardscapes and Porch Masters
    I strongly recommend that you do not do business with Quality Hardscapes, Porch Masters, Porch and Pavers, or New Wave Pools in the Bluffton SC area. I contracted with Fabio, owner of Quality Hardscapes, Porch Masters, Porch and Pavers, and New Wave Pools, in October of 2016 for the construction of a golf cart garage addition to my home in Sun City Hilton Head. The contract included relocation of the gas and electric meters. The contract also included a clause stating that Quality Hardscapes was responsible for all costs except for light fixtures and interior painting, for which I was responsible. I put this clause in on the advice of two competitors of Fabio who said he has a history of asking for more money after a contract is signed. Shortly after signing the contract I received a call from Fabio telling me that Palmetto Electric charges $1,000 to move the electric meter and that he needed an additional $1,000 because he did not include that in his costs. I told him that 1) I did not know whether he included the $1,000 cost in his estimate or not because all I received was a total estimate and not an itemized estimate, 2) the $1,000 cost should not have been a surprise to him because I had called Palmetto a few months earlier and they quoted me the same $1,000 minimum price, and 3) it is clearly his cost and not mine and that I was not going to pay extra. Fabio expressed his displeasure and agreed to continue only after I said I would consider paying the $1,000 if everything else went well. A period of time later a small crew came to do about six hours of work to dig the foundation and install the forms for the footers and install rebar. Then a soil testing company came which said that the footers needed to be dug 12��� deeper and filled with gravel. Fabio then sent me an email stating that he needed me to pay an additional $1,800 because of the need to dig deeper. When I refused he said that there was no way he could have anticipated that the footers needed to be dug that deep and that I could either pay it or he was not going to continue. I refused again and he walked. He returned a portion of my deposit, effectively charging me $3,150 for the work that was done and guaranteeing himself a profit on a job on which he did not honor his contract. While talking to other contractors that were bidding on finishing the job, I asked the cost of digging 12��� deeper and filling with gravel. The three quotes I got were all between $800 and $1,000, whereas Fabio wanted $1,800. They also said that having to dig the footers that deep was not that unusual. Anyway I strongly recommend not doing business with Fabio or any of his companies. There are plenty of other contractors in the area who do not have a history of asking for more money after a contract is signed. My experience with Fabio indicates to me that he is running more of a scam than a legitimate business. If you would like a copy of the email exchange between Fabio and me that verifies what is written above, please text me at 937-435-8876.
    - Doug F.
  • A
    Palmetto Porches Inc
    * Reasonable price. Out of 4 quotes, next closest quote was $4,000 higher. * Quality products. Solid framework. Made the sun room seem much quieter. * Quality workmanship. Workmen made sure that the sun room was sealed.
    - Jack R.
  • F
    Coastal Homes & Sunrooms
    The solution used was too strong and ultimately killed or severely damaged mature landscaping. Admitted they were at fault. Then tried to replace with different shrubs which never took. Jimmy (owners son) assured us they would come back and replace any plantings in order to restore our property. Not only did they not do this, they do not even have the courtesy to return phone calls. So now we are left with over $1,000 worth of damage. We do NOT recommend this company. They are not reputable.
    - Susan C.
  • A
    Quality Hardscapes & Porch Masters Inc
    There was a 2-3 week delay in getting the windows for the enclosed patio but no fault of Porch Masters.
    In fact they got us a $500 reduction for the delay. Last June I called for some small additional work on the porch & they responded immediately. It should be noted that they provided many references prior to the job. I called on 3 who were all very happy with their work. My wife & I are very happy with the total experience & are glad to give this excellent review.
    - Donald T.
  • A
    Palmetto Porches Inc
    we found Palmetto Porches to be throughly professional . Met all promises made , responded quick to phone messages and very happy with the quality of their work. Their workers treated our home as if it were their own. Very respectful , cleaned the work site each day and very friendly . It was a pleasure working with this company and I would certainly use them again
    - Patricia M.
  • A
    Palmetto Porches Inc
    Alan is a hard guy to get ahold of, but understandably because they are so busy. He is very easy to work with and we believe charges fairly. Our first house he put on a 15x16 hard roof screened in porch that was beautiful. I recommend him to all of our friends I was so impressed with him and his crew. 
    You have to be a little patient because they are so busy, but they are so professional and easy to work with it will be worth the wait. 

    - Vicki M.
  • D
    Coastal Homes & Sunrooms
    A room addition was added to the existing house.  Concrete was poured one inch lower than the existing room making the
    transition uneven,  I had to call this to the attention of the foreman. The problem was not corrected by Coastal Homes  & Sunrooms
    The contract stated "level of new finished floor level to match existing house finished floor level."  The foreman & workers were friendly & polite but deceiving.  Poor quality work.
    - genny b.
  • A
    Palmetto Porches Inc
    The concrete crew came first and dug out a 20 ft x approx 2' footer and a 8x8 section for the grill. These men
    were very professional . They did a very good job. Then the building crew came and build the framing and roof section
    shingles were installed and room was screened. Electrician arrived and finished in 1/2 day.
    We love our screened in patio. Very pleased with the work. Would recommend Palmetto Porches
    It takes about 2 months to complete . Permits, HOA reviews, building inspection. They are very busy. Now that
    it is finished, we can enjoy.

    - lou g.
  • C
    Palmetto Porches Inc
    They removed a badly built porch and put in a new one.  Alan and Ed were very professional at all times and are nice men but  I'm not happy with the work they did because water doesn't drain off the porch.  It was completed in a timely manner.
    - Ginger O.
  • A
    Palmetto Porches Inc
    I had had an estimate for a screened porch about 6 years ago from Allen Solomon when he was with a different company. I have seen his work from both neighbors to the left and right so I knew he did an excellent job. I was pleasantly surprised that the price was essentially the same as before. Allen was always very pleasant to talk to--my problem was he was hard to get a hold of. He had a lot of jobs going on at the same time and probably had too many phone calls, but for the money we were spending, we expected to have phone calls returned within 24 hours. We had mis-communication several times, but he was more than co-operative in working out our difficulties.
    The problem we had had to do with the color of the pavers with Low Country Pavers--so our project took way too long. We started in October and the final payment was in May. The workmanship on the screened porch is excellent and the end result looks great. The workmen were curteous, and cleaned up after themselves every day---well done. I changed my mind about one of the doors but Allen was agreeable to the change. All of the workmen were polite and well mannered. Other than having several different colors of pavers, the job was excellent. And, actually, no one really notices the difference.
    The end result is a good looking screened porch and other than it taking more time than it should, we are very satisfied. I would recommend this company.

    - Grace L.
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