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Garage & Driveway reviews in Okatie

  • F
    Quality Hardscapes and Porch Masters
    I strongly recommend that you do not do business with Quality Hardscapes, Porch Masters, Porch and Pavers, or New Wave Pools in the Bluffton SC area. I contracted with Fabio, owner of Quality Hardscapes, Porch Masters, Porch and Pavers, and New Wave Pools, in October of 2016 for the construction of a golf cart garage addition to my home in Sun City Hilton Head. The contract included relocation of the gas and electric meters. The contract also included a clause stating that Quality Hardscapes was responsible for all costs except for light fixtures and interior painting, for which I was responsible. I put this clause in on the advice of two competitors of Fabio who said he has a history of asking for more money after a contract is signed. Shortly after signing the contract I received a call from Fabio telling me that Palmetto Electric charges $1,000 to move the electric meter and that he needed an additional $1,000 because he did not include that in his costs. I told him that 1) I did not know whether he included the $1,000 cost in his estimate or not because all I received was a total estimate and not an itemized estimate, 2) the $1,000 cost should not have been a surprise to him because I had called Palmetto a few months earlier and they quoted me the same $1,000 minimum price, and 3) it is clearly his cost and not mine and that I was not going to pay extra. Fabio expressed his displeasure and agreed to continue only after I said I would consider paying the $1,000 if everything else went well. A period of time later a small crew came to do about six hours of work to dig the foundation and install the forms for the footers and install rebar. Then a soil testing company came which said that the footers needed to be dug 12��� deeper and filled with gravel. Fabio then sent me an email stating that he needed me to pay an additional $1,800 because of the need to dig deeper. When I refused he said that there was no way he could have anticipated that the footers needed to be dug that deep and that I could either pay it or he was not going to continue. I refused again and he walked. He returned a portion of my deposit, effectively charging me $3,150 for the work that was done and guaranteeing himself a profit on a job on which he did not honor his contract. While talking to other contractors that were bidding on finishing the job, I asked the cost of digging 12��� deeper and filling with gravel. The three quotes I got were all between $800 and $1,000, whereas Fabio wanted $1,800. They also said that having to dig the footers that deep was not that unusual. Anyway I strongly recommend not doing business with Fabio or any of his companies. There are plenty of other contractors in the area who do not have a history of asking for more money after a contract is signed. My experience with Fabio indicates to me that he is running more of a scam than a legitimate business. If you would like a copy of the email exchange between Fabio and me that verifies what is written above, please text me at 937-435-8876.
    - Doug F.
  • A
    Hilton Head Garage Doors
    Called another company on Angie's List with 49 "A's" and a Superior Service rating. Had to talk to four different staff to finally get an appointment. Very dissatisfied. Called Tyler at Hilton Head Garage Door and got immediate, helpful advice before anyone even came out...which was the next day. Serviced by Mike, who did a stellar job and has an awesome work ethic. To register the door opener he even circled the website on the front of the manual, circled the model number, added the serial number, and added the "S.O. number." I've never had that kind of service. To register a product the buyer is almost always on their own. Awesome company!
    - Don B.
  • A
    Hilton Head Garage Doors
    This was my first use of Angies list. I was very pleased with the quality and timeliness of Tyler and his crew. They answered my problem immediately and were prompt and on time when they did the work. I was a little shocked at the cost but I thought it was just my Genie door opener. It was more and when Tyler explained what it was I understood the cost of $300 was right....and fair. I would highly recommend them to anyone. I will use Angie's list from now on because of Tyler's response. Lee Cashin
    - lee c.
  • A
    American Paving Design
    Outstanding. They did everything they said they would do and more. They were here when they said they would be. The office kept in touch with us so we always knew what to expect and when to expect it. Their crew was courteous and very professional. We couldn't be more pleased with our experience and the quality of the work.
    - Robert H.
  • F
    Porch Outfitters Inc
    Someone was here in July and gave an estimate to put screen sliders on the garage door. they wanted a $200 deposit, my husband paid them $1000. The man that was here, that was very nice said "Oh good, then we can get that ordered for you." We waited and waited for them to call and schedule the install. Finally, they called and said they would have a meeting on Saturday to set an appt., I called them again and they said the same thing. They ended up scheduling for a Tuesday, no one showed up. I called the front office and the woman said she didn't get my message but that someone will be out and they must be running late, she called me back and said they sent an email that they will be out Wednesday because of the storm, and that she could forward the email. I asked her why if they sent an email that they would be out Wednesday why she would tell me that someone was out coming out on Tuesday, her response was "Just in case someone was coming out." Very poor customer service. Someone has dropped off materials today however, nobody is here to do the install. A woman called me at 8 AM today to say someone would be out and no one has showed. As of now I have called the office twice and left messages with no return call and no one at my house to do the install.
    - Lillian B.
  • A
    Innovative Door Systems
    Everything went absolutely perfect. First of all, they were very accommodating on the phone. They gave me a time and a date and the man came out on time which was great. We were prepared for getting a brand new garage door but he took the time to explain that the door is fine and just needs repaired. He went and checked everything else in the system and it was just a really amazing job.
    - James D.
  • A
    Building Specialties
    Chris Dempsey came out on time and fixed all in short order. He also
    programmed the car remote buttons. He was courteous and knew what he was
    doing. An overall great experience with a service worker.
    - James B.
  • A
    Hilton Head Garage Doors
    Also, before that, they came to fix my old garage door twice in emergencies, and they were extremely responsive. Highly recommended.
    - Theodora N.
  • A
    My garage door would open and close intermittently.  At times it wouldn't close at all.  I spoke to Steve and he walked me through each possibility of the problem.  We discovered what was causing the problem and he was patient and very helpful.
    - Ginger O.
  • A
    Hilton Head Garage Doors

    Called on Friday and could not get my door open.   they got my door open within the hour.  the old door was very old and

    not fixable.  Replace with new door on Monday.   Very satisfied.  You will not go wrong with this company.  Very good to

    deal with

    - lou g.
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Garage And Driveway Services in Okatie

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