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Flooring reviews in Okatie

  • A
    DVA Home Solutions,LLC.
    Mr. Spiva is one of the nicest and most professional contractors we've met. From the day of the quote to the completion of the job, he was friendly, responsive and respectful - of our time, our needs, and my husband's health issues. We are extremely pleased with his work, and will not hesitate to hire him again for another job.
    - Penny S.
  • A
    Gilman Floors
    This was an exceptional experience from the moment we walked into their showroom. They have an incredible amount of flooring samples. The sales person was very helpful and knowledgeable. He helped us work through our options without any pressure. The owner came to the house to prepare the estimate and he too was very helpful and professional. One the day of the installation the crew arrived on time and worked diligently to get the job done. Moving the furniture was done carefully and without damage. The rugs we choose look great. We are very pleased with this purchase and the service we received.
    - barbara h.
  • A

    Installed the Anderson engineered hardwood and underlayment, leveled the floor as required, installed the corner round molding, removed and disposed of the old carpet, moved and replaced the furniture in the master bedroom vestibule, living room/dining room/foyer, hallways and closet, and craft room and closet. They were professional and the installation went very smoothly. Robbie and his crew did an outstanding job. Exact flooring gave us the best price and the service was excellent.

    - Charles M.
  • A
    Company was great. Easy to work with. Picked our flooring. Told them when we wanted them to start work. They arrived at the time agreed upon and began work. We had painters in the house at same time and they worked well with each other.
    Removed the carpet and vinyl. Removed all the quarter round molding. Installed the floor, then cleaned it, replacing the quarter round molding. Work area was always neat and clean.
    They said the job would take 3 days and they completed the job on time.
    We have received numerous complements on our floor.
    - James A.
  • D
    Gilman Floors
    The installers ran out of material so this portion of the job was completed on CHRISTMAS EVE with the crew leaving at 6 PM. This part of our holiday was essentially shot.  The material for the other room came in a week later and, again, we had to go through 9 crates of wood to pick out the acceptable material and this portion of the job was completed at 6 PM on NEW YEAR'S EVE.   Mr. Gilman came to our home on 1/2/14 to present us with the final invoice. I mention at this point that we had to pay a $4,900 deposit prior to the initial order of material. I suggest he contact his vendor, Stonewood Flooring, to see if they would make adjustments based on the aforementioned problems. Mr. Gilman thought that was a good suggestion and said he would get back with us after a response from the company. I emailed Mr. Gilman on JANUARY 17, 2014 asking for some feedback. He responded that he was as anxious to resolve this issue as we were. Evidently his sense of urgency is not the same as ours. He FINALLY asked to stop by our home of February 13, 2014, to present us with a final invoice and inform us that his vendor was not willing to make any adjustments or consessions. We discussed his willingness to adjust the final payment and, after waiting a week, we received an adjustment that somewhat eased the emotional stress that this project generated.  The only positive of this project was the installation crew. The workmanship is excellent. They were sympathetic to our dilema and indicated this was not the first time they had these issues with Gilman Flooring. I learned a valuable lesson. I will NEVER post a deposit for a project again. I thought we were dealing with a legitimate company. They held us at ransom holding $4,900 of our money and forced us to make a coerced buying decision with very little alternative other than agree to proceed with the installation. We lived in a disruptive, torn up living environment from 12/16/13 until 12/31/13.  This is an un-embelished account of this project documented by emails and documentation.
    - Douglas D.
  • A
    Valdez Painting
    Completely gutted and renovated guest bathroom. Installed new tile for walk-in shower with handicap railings, new toilet, lighting, vanity with backsplash, new fixtures, moved drains, new tile flooring and painted room.
    - Laura L.
  • D
    Lowe's - Bluffton
    Two experiences. (1) purchased a Braun dish washer. installed wrong, took three trips to correct the problem. Installer problem, third try-changed installer (2) Samsung refridge/freezer water shut off malfunction-ruined the floor. Samsung stood behind their product, fixed the appliance, paid to have the floor replaced. contracted Lowes to replace the floor.. first floor(wood) did not have proper vapor barrier. second floor(tile) installed uneven with raised edges, tripped many times. poor installation.
    - WALTER S.
  • A
    Gilman Floors
    Owner arrived on time to do measurements for estimate. Work began the next week. Installers were on time both days and seemed very experienced. Very polite and courteous (even if some language issues. More comfortable speaking Spanish). Would recommend Gilman Floors to anyone who asked.
    - Kathleen G.
  • A
    German Masterworks Llc
    I sent emails to 5 contractors that I got from Angie's List. German Mastercrafts was the only one who responded and we met at our home to survey the job. We picked out our flooring and then finalized the pricing. They were here on time everyday and stayed until the scope of work for that day was finished. In the destruct phase, there were some sections that were very difficult to removed the old glue and flooring but they stayed with it and had an exceptionally clean base to begin laying the new bamboo. All work was completed in 5 days and some work days they were here for 10 hours or more. It was a very large job and they completed it in great time.
    - Reggie G.
  • A

    Arrived on time, moved furniture with care. Moved drapes to prevent damage and mess from work. Removed existing carpeting, Cleaned and prepared floor with sealant. (Had estimates from 4 other firms and none included sealant). Cut and installed finished 1/4 round moulding. (Other firms would only install primed moulding requiring paint finish). After floor installation spent 1 day going over details. Upon completion provideed carpet underlayment for area rugs. TERRIFIC JOB !
    - Jack M.
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Flooring Installers in Okatie

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