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Carpet Cleaning reviews in Okatie

  • A
    Zerorez of Savannah & the Lowcountry
    zerorez kept us informed of their arrival and were on time . Technician Gabe was very professional and worked carefully and quickly and asked if we had any questions or concerns regarding stains or high traffic areas . He did a great job on all 3 carpets. We had no chemical smell in any of the rooms after he finished. We are very pleased with the job he did and would recommend Zerorez and this technician .
    - Eileen W.
  • A
    Zerorez of Savannah & the Lowcountry
    They came as agreed and cleaned the items I requested in a very good manner (truly wonderful), explained everything to me, described how their cleaning worked and were extremely personable.  I will probably only use Zerorez from now on. I do remember that they were very reasonable.
    - Sandra J.
  • A
    Chem-Dry of Hilton Head
    We had a very good experience with them. They gave me a promotional thing and it was like $200 for all the rugs. It was very good. They did the cleaning and shampooed and they had a different process than most companies and so it does not leave a lot of water as a residue. We have hardwood floors and they protected our floors and then they put a deodorizer in the mix and everything was very fresh and smelled great and everything. We were very pleased. I would recommend them because of their unique process that minimizes the use of water. They used very little water so it dries quickly and does not hurt the floorings. Their process is a good process and is not available through other companies. I was very pleased with their pricing; others were much more expensive. They were very quick to schedule an appointment.
    - Fred G.
  • F
    Several months after this cleaning I had company and had to move some furniture around.  I was shocked at the damage that was done.  The cleaning man did not put anything under pieces of furniture that had contact with the rug so where ever furniture was on the rug, there is a brown stain.  It looks like "poop" stains.  I also had a piece of copper and that left a green stain on the carpet.  I have emailed and called the company and they have never returned my call or tried to contact me in any manner.  I would not recommend this company to anyone.  My carpets are a light beige so these stains and very noticeable.
    - Elisabeth F.
  • A
    Zerorez of Savannah & the Lowcountry
    At first the carpet looked like it buckled up in places, but as it dried it smoothed out. This is the first time we have ever had a carpet cleaned that looked so good for so long. We don't even see a traffic pattern like we did with other carpet cleaning companies months after they were gone. I would use them again and highly recommend them.
    - Claudia W.
  • A
    Liberty Carpet Cleaning
    Rich and his team were a blessing to me.  I was in between a home liquidation sale and closing in a very tight time frame.  I was impressed by how attentive and professional Rich and his crew were.  They did a fantastic job. They were very considerate of my home's condition and exceptionally helpful not only with regard to my carpets but also in assisting me with other issues outside their realm.  I can't say enough to support them. Jamie is the best with carpet stretching!
    - Virginia D.
  • C
    Overall the work was good, but I did not appreciate not knowing they were going to be late, that the price was very much different, and the attitude of the personnel was unprofessional and insulting.  I was looking forward to getting this done, and came away from it annoyed and upset.
    - Judie S.
  • D
    Heaven's Best Carpet Cleaning
    When we initially called to request their cleaning service, they were prompt and came out within a day or two. The technician was prompt, polite, on-time, and appared to invest considerable time in the cleaning process. The technician told us repeatedly that if there were any problems or concerns, just call them and they would handle for us. We were initially very pleased. However,within a few days, previously soiled spots began to reappear in the carpet. We called them and asked someone to come out and assess the emerging problem. However, no one ever came out nor did they ever return our phone calls. Since that time, several more spots have appeared and the carpet - less than two months from their cleaning - looks like it has never been cleaned. We have subsequently given-up on this company.
    - Alvin B.
  • A
    We were moving from California to Hilton head area and I wanted the carpets cleaned before we moved in. After explaining his process and pricing (easy by room not size!) we booked a date. When the movers changed our pick up date he accommodated a date change but this meant I wouldn't be there. The house was open with other construction folks and John did the work and left me a bill.John didn't accept credit cards but trusted me to mail him a check! I love that in this day and time he was so trusting.BTW...the work was great. a large stain was removed!
    - Debra R.
  • F
    Sears Appliance Repair
    The vendor was two hours late showing up. I had to leave to leave early that day, but had arranged with a neighbor to cover for me. The vendor said he was finished when I was getting ready to leave. When I got home, I noticed the back and sides of my sofa and love seat had not been cleaned. When I inquired about it, the vendor said that because I had a coupon, they would only do the front of the sofas! This was not on the coupon nor was I told this when he started. Only when I threatened to call the parent company, did they come back and finish the job. And then it was one of the worst jobs I've ever seen. NEVER AGAIN WILL I USE SEARS!!!!!
    - Cathryn C.
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Carpet Cleaners in Okatie

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