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Interior Design reviews in Mullins

  • F
    Florence Carpet and Tile
    My granite was improperly cut so it did not fit. The installer informed me that there was nothing he could do but patch it because Florence Carpet and Tile does not cut the granite they sell. The installer pieced it together with pieces he cut from scraps and filled in other areas  with caulk. I told the installer that it would not work for me but he said that was all he could do. One location of caulk is near my oven and every time I bake in the oven, the caulk gets soft and drops down more from the gap.

    Also, the 4 inch edging was not sent with my granite so the installer cut it from scraps that were removed from where the  sink  would be placed. The edging is not polished and finished like the rest of the granite. I agreed upon purchase that the seam to the granite would be between my sink and a wall. The seam was put directly in the middle between my stove and sink and nowhere near the location we were told.  I did not notice all of these flaws until after the workers left because of all the dust and mess they left behind. All of the areas that were filled with caulk were covered with chips of granite and dust.   As I cleaned the area, I became more and more disturbed about the terrible workmanship.

    The backsplash had a travertine tile that was extremely holey and I asked that it be replaced but was denied during installation. I was informed that grout would fill the holes. At completion, the holes still are not filled.

    We have tried for 3 months now to have the countertop that was cut improperly replaced and to no avail. I have been given every possible excuse for them not to fix their mistakes. I have been told that my replacement granite is sitting in their store but I have doubts about that. They even scheduled a date in July to come and replace the granite but never showed. When I called, I was told that they had another job they had to go to. I would not suggest doing business with Florence Carpet and Tile because they do not stand behind their work.
    - Donna D.
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Home Interior Contractors in Mullins

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