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Window Replacement reviews in Mount Pleasant

  • A
    Coastal Siding & Windows Inc
    The whole job was handled quickly and professionally. The owner of the company, Arnie, was very attentive to our needs and personally visited us to see what we required and ensure that the job was done right. I would highly recommend Coastal Siding & Windows, Inc. to others in Mount Pleasant looking for honest, professional, and reasonably priced window replacement.
    - Jon P.
  • C
    Window World of the Lowcountry
    While the window installs were fine, we were told the wind bourne debris panel for the picture window had to be custom made and it would be delivered and installed in 2 weeks. Not so. They were very dishonest about the time frame now 6 weeks out. We were given two dates for that install but no one ever came. Very poor follow up customer service. We paid the balance in full but as yet only have 90% if what we paid for. Also, two of the windows have already had weather stripping malfunction. Only hope there is not another hurricane before we get these wind bourne debris panels. Would not buy another product from this company in the future eventhough the price was good.
    - Monica W.
  • C
    Coastal Siding & Windows Inc
    Overall, the removal and install of the window project went well. Arnie quoted a fair price and the team installed professionally on time. I did have to wait over 3 months after windows were installed for a round brick mold that was an odd shape. Unfortunately, that's where the positive part of this review ends. I've had a picture window fog up and it's been excruciating trying to get Arnie or Debbie to take care of the warranty replacement. I understand that windows fail but it's been 3 months (began April 18th) since I reached out to them about the issue and still no resolution. I've had to call, text and email trying to get an answer of when the glass package will be installed. They can't do the work themselves so have a sub-contractor that they've hired to do the work. Instead of managing the problem themselves...they expect me to track down their sub and get the problem taken care of. Unprofessional. I personally have called, texted and emailed their sub since June 4th and still have a fogged window. Why and I having to do this when it's their sub-contractor and their warranty issue?
    - Joe H.
  • A
    Coast contractors
    After moving into our house, we had a laundry list of areas with wood rot that needed to be evaluated and repaired, including siding, window trim, soffit, fascia, and even a door/door frame. Eric came out within 24 hours of contacting him to take a look and provide a quote. Not even a week later, he and his team got all the work done in day. Eric was super responsive from the very first moment I reached out, and he, Justin, and the whole team just seem like all-around great guys that you want to be working with. They were even kind enough to go the extra mile and remove some really high-up ropes that the previous owners had left tied to a tree branch. Will definitely be reaching to them for future work!
    - Alissa C.
  • F
    Coastal Bath & Windows LLC
    Beware using Coastal Bath and Windows LLC. I could not find a S.C. contractor license for them, (search [*** Link removed ***] They do not have a business license for Mount Pleasant, Angie's list suspended this company from searches in early January, they are no longer associated with Bath Planet, Good Housekeeping does not certify this company and the Better Business Bureau gives them an F rating. The owners are Rob and Jim. I paid them the 80% they required up front and the final balance of 20% was to be paid at completion of the work. Demo started January 14th (at which time they did damage to a structural beam) I was told on 2 occasions the job would take 2 weeks. It is now March 21st and the job is still not done. Twice I've had to buy materials using the final balance to keep the subcontractors working. Early March Jim asked me to pay the subcontractor directly to get the guy to come back to the job, they had not paid him for some time. Jim also informed me that Coastal Bath and Window was dissolving. Last week, March 11th, The glass supplier told me they won't bill Jim & Rob for the shower glass and window because of their horrible payment history, Jim asked me to pay the glass supplier for the shower glass, and he would personally pay for the window. I reluctantly paid as I need to be able to use the shower. I'm still waiting for Jim to pay for the window. (I have now paid more for supplies and labor out of the remaining of the final balance than what was due). I highly recommended doing your homework and ask to speak with some of their current customers and their suppliers before you use them. Rob likes to point out this is a veteran run company, as far as my dealings with them, I hardly feel like I've received the honesty and integrity that I associate with our military veterans. And lastly don't don't let the promise of a "lifetime warranty" sway you, with the company dissolving it has become worthless. I unfortunately trusted Angies list and signed a contract before the troubles started and I researched the company.
    - Mike D.
  • A
    Coastal Siding & Windows Inc
    Arnie and his crew did an excellent job. They delivered exactly what they offered and were timely and very efficient. The quality, quickness and neatness of the install was great and the windows look wonderful. They left the house looking like it did when they arrived. Arnie was always timely, he showed up when he said he would ad delivered what he promised. I have tenants in the home who do home repairs for a living and they were so impressed they said they would definitely use Coastal Windows on their own jobs and would highly recommend them to others.
    - Susan P.
  • A
    Window World of the Lowcountry
    Three windows needed replacement due to poor operation and function. Salesman was friendly and supportive of what we wanted. Order was placed with this company rather than a small local contractor due to Angie's ratings, price lower by $500, knowledge of required storm panels being required (and included) and need for Mount Pleasant permit. Windows were made and available for installation as indicated at time of purchase. Windows were installed professionally and quickly leaving only minor paint touch up by myself on exterior to be done. Storm panels of composite plywood were cut and drilled on premises and storm bolts were installed on house. Windows operate very well if not perfectly (1 casement is a bit stiff to close).
    - mark p.
  • A
    Powell Roofing LLC
    Team showed up early and did the roof in one day and the rest on day 2. They use the best products made by Certainteed exclusively. James Powell , is a CertainTeed certified Master Shingle Applicator. Replaced shingles, replaced bad wood, installed new pipe/rain collars , new flashing, water and ice shield, new underlayment, new aluminum drip edge, new ridge vents with capping. Replaced curb mounted skylights with Velux fixed skylights. Replaced bad fascia, resided the fireplace chase with Hardie siding, put on new chase cover and repaired a bad piece of T1-11 siding. They cleaned the area, picked up all nails and debris, hauled it all way. The job looks awesome. Couldn't be happier with their workmanship which is warranted for 10 years! Thanks to James Powell, Brad, Bobby, Charles, Wade and the entire team ! This is the 4th roof on my house. Wish I could have had James do the other 3. My roof has never looked better! Highly recommend.
    - Sharon M.
  • C
    Coastal Siding & Windows Inc
    The man who called was very pleasant, but he would not replace ONLY one window. My other windows are adequate and I offered to wait, but he said NO to replacing only one window. He referred me to a handyman service, but I would prefer to have someone who is skilled in window replacement, because I want to maintain the appearance and value of my older home. No one seems to be interested in small jobs.
    - Pamela S.
  • A
    Charleston Window Films
    Everything involved in getting my home's front windows tinted was great. My initial call to inquire was answered immediately, an appointment was made to come out and estimate the cost, several choices in tinting were provided. On the day of installation, the crew arrived on time and got right to work. The process did not take long and the results are wonderful. The price was great, too. I would definitely recommend Charleston Window Films.
    - Kelley S.
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Window Replacement Installers in Mount Pleasant

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