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Locksmith reviews in Mount Pleasant

  • A
    EAST COOPER LOCK AND SAFE
    We were so pleased with the service Kristy gave us by phone and email from the office and Robert gave us at installation. The replacement handleset was perfect, guided by the advice Kristy gave us for 1) choosing the finish of the new handleset in order to match the existing door knocker and 2) the size and style in order to mostly cover the existing drill holes and painted outline of the former handleset. Kristy suggested we email photos of the inside and outside of the door to show her what hardware we currently had. Robert worked efficiently, professionally and on schedule, seating the new handleset dead bolt into the door frame more securely/deeply than it had been and adding a needed bolt at the bottom of the handleset to prevent it from slipping. He worked quickly, was very pleasant, and answered all our questions. And we weren't charged for extra keys. We were able to apply a $10 off coupon, too.
    - Elizabeth W F.
  • A
    EAST COOPER LOCK AND SAFE
    I took a deal that they had, it was for $59 or something, but they ended up charging more because I must have missed something in the deal that it was just for them to look at and then to do it, it was an extra 30 or something. I ended up paying $99 or something. It was all good. They were fine. It was that I had to contact them to get it. They did not contact me. Other than that, it was fine.
    - SHIKHAR M.
  • A
    Titan Lock and Key
    I bought the 6 lock deal and we ended up rekeying 10 total ($10/ extra lock, which seems the standard charge) Very rapid response to questions, scheduled just a few days out, on time and did good work. I had a bad experience with a recommended locksmith who never followed up. Great experience here.
    - Gregory P.
  • A
    Titan Lock and Key
    Tim was awesome! He showed up on time and got to work right away. Within no time I had all three doors on the same key and a new set of keys. I have two dogs and Tim had no problem with them, a dog person :-) and they liked him too! I also have a cedar chest that I could not get unlocked, I had tried, my Dad tried, no luck. I asked Tim if he could just take a look at it and in two seconds he had it open and showed my why it was getting stuck and showed me the trick on how to unlock it. I would recommend him to anyone needing Locksmith services! I will be using them again for sure!
    - Jennifer M.
  • A
    EAST COOPER LOCK AND SAFE
    After trying 4 keys, I could not unlock the door to my garage.  I called and explained the problem.  I also mentioned that our home had recently been power washed and painted.  The gentleman on the phone suggested that I try WD-40.  Which, I explained was in the garage as well as my two automobiles.  He promised to make a call and have someone out right away.  As soon as I hung up I checked my laundry room and found some WD-40, which I tried and it worked instantly.  I called him back and he was happy to have helped even without a visit.  I will definatly  use this company if and when I need a locksmith in the future.
    - Barbara L.
  • A
    EAST COOPER LOCK AND SAFE
    Door knob on pantry door wouldn't open... and my wife needed spices asap to finish dinner. Not exactly an emergency, but we called East Cooper Lock and they arrived within the hour.  It required several tools and attempts to get into the pantry; apparently the lock mechanism had been installed incorrectly by the homeowner (that would be me).  Within 15 minutes, the meal was seasoned and all was well. Great job.
    - John & Sybil C.
  • A
    EAST COOPER LOCK AND SAFE
    Excellent service.  Very easy to schedule.  Rob was very professional and efficient.  I did not prepurchase the Angie's list coupon but they gave me a discount on the service anyway.  Would definitely use them again and recommend them to others.
    - Mary M.
  • A
    EAST COOPER LOCK AND SAFE
    My dog managed to get locked in my car along with my keys and I had no spare set and it was over 90 degrees out.  I called East Cooper Lock & Safe, Inc. as recommended by a neighbor and they helped me quickly assess whether or not my dog was in imminent danger, she was okay for the time being.  The owner himself showed up within 15minutes and had my dog out of the car in less than 5min.  All with a mother panicking and kids crying that the dog was going to die.  Thank you Larry for being calm, quick and professional!
    - Kathy N.
  • D
    EAST COOPER LOCK AND SAFE
    We just moved into a new construction house. The builder had already installed all the door handles and deadbolts. We just needed them re-keyd. I called for a quote and was surprised with a $60 service charge that was never discussed beforehand.
    Not a huge amount of money but obviously this type of business involves local travel so why charge $60 service fee? I had to pay this $60 twice since I had them come back to install more deadbolts.
    The builder installed all the deadbolts and door handle lock to match the lock position with the switches the same way. Easy to quicky check to see if the deadbolt and doors are in locked position with a quick glance. The installed said that "industry standard" was to have the lock position on the door handle lock to be "opposite" the direction of the lock position of the deadbolt and switched them all BEFORE asking us if that's what we wanted. With young kids, it would have been much easier to have the lock position match the same direction. We should have had the opportunity to decide if that's what we wanted before they just took it upon themselves to switch them all. 
    Decided to have them add deadbolts to 6 more doors that the builder did not have deadbolts on. Assumed they would match the height of the other existing 11 door, right.  Makes sense to match them or at least ASK what height you'd like them at if you don't plan on matching them? Apparently "industry standard" was different from what my 11 existing deadbolts were installed so they installed them much higher than all my other 11 doors that already had deadbolts on them. Would have been nice to #1-match what I already had or at the very least ASK first before drilling holes and installing them significantly higher than all my other deadbolts. Again, not a huge deal but it would have been nice if-
    #1- Let me know that there was going to be a $60 service/travel fee. I live within the service area.
    #2- Ask if we wanted all the existing door handle locks to be switched to be in the opposite direction of the deadbolts.
    #3- Ask if we wanted all the new deadbolts to match the 11 other excising ones before installing them much higher.
    - angela g.
  • A
    EAST COOPER LOCK AND SAFE
    Robert arrived and was very personable, knowledgeable, and thorough in explaining the options available for our repair and purchase.  Because of the need to order an item to fit our decor, our job was done in two appointments and he was very accommodating to our schedule.  We are very satisfied with his work and would highly recommend East Cooper Lock and Safe.
    - Leslie F.
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Locksmiths in Mount Pleasant

Companies below are listed in alphabetical order.

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    W
  • WISHEKS

    5322 W 79th St
    Indianapolis, Indiana