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Water And Smoke Damage reviews in Moncks Corner

  • F
    Holy City Painting & Drywall, LLC
    Horrible from the start. I should have stuck with my gut when they would not get back in touch with me with the quote right away. The first appointment to view the job I had to text him and he said he could not make it out due to a weekly child's Dr appointment that he forgot about. Said would come out next day to quote and give me good deal for missing appointment. Said he lived real close and could get it done quick. He was an hour late the next day to quote. After a month of nothing, I finally emailed him thru Angie's list in hopes to get a response. I was reading review's on here and it seemed he did good work if you could get him out. First, he did not remember the job, then I got a quote for everything in my email. I agreed to quote and asked when they could come out in the email. I got a call that afternoon (a Monday at about 6:15pm) and said they could do it the next day and be done in two days. I agreed. I tore my dining room apart, moving all the furniture out the way, pulling up the carpet, etc. I am a single mom working full time, I could not be there while the job was being done so I had my mom meet him and let him in to work, etc. He wanted a check up front for half amount and would be at the house at 9am. Tuesday - He didn't show up until after 10 and showed up with nothing so he had to turn right around and leave to get materials to do the job. He apparently had to re-measure, etc. or something. He left his cousin, to prep the walls, etc. I stopped by during my lunch hour (between 12-1pm)and showed the cousin the green board I wanted in an area that had prior water damage just to keep the possibility of mold out of the equation. He agreed to do it and said easy enough. (my green board was 1/2in and they use 1/4in) Note: the cousin is allergic to dogs, so if you have inside pets, DO NOT use these guys. They left by 4 and were gone by the time I got off work. When I came back home after work, I noticed the green board was put out on my porch and they did not use. Wednesday - They got there between 8-8:15, my mom asked them about the green board and they said it was not needed. I then took off work again at lunch and came home to question why the board was not used I asked for and the cousin literally threw his hands up and told me to go talk to the other. I asked him and he said he would cut out and put up, he said he thought it was an idea, not that I wanted it. I guess, me saying I want this board there, and putting the board in the room was not clear for them. Also discussed not putting up rock on the existing closets so walls are level and molding is easier on us, we agreed to that. They were again gone before I got home. However, I went to throw some household trash in my trash can and they had half filled up my trash can with their debris from the job. IT IS IN THE CONTRACT that they would haul off the trash, etc. (apparently they thought I would not notice). Thursday - The cousin did not show up, only the owner and he was only there for maybe three hours. Said cousin was too sick to come. **I had a flat tire today, it was a screw. Once I got home this evening, I ended up finding 7 screws total left adrift in my drive way and porch. Friday - my mother again was at my house at 8am and they never showed. She started calling them at 10/10:30 and the excuses started. First, the owner had lost the phone numbers to call, then it was a Dr's appointment that he forgot about, then it was he needed another part for his sander and had to order it, then asked if he could come in evening when I got home to get a check and finish. He was told no, due to daughters soccer game, etc. and no one home so he said he would call right back. He called her back quickly and said he found the part to the sander and would pick it up on Rivers Ave and head to my house. He was only there for an hour and left again. Saturday - He came over again in the afternoon and asked about check and job. I pointed out that he did not paint the ceiling in the living area as in the contract and agreed and he said he forgot. He said for the trouble he would prime the dining room as well. I paid him an extra 200 over the contract price to paint the bathroom walls and ceiling in dining room and I provided the paint. He DID NOT paint the living room ceiling as in the contract, the paint job on the ceiling in the dining room was so blotchy that I have put two paints on after them to try and even it out. The grey that he painted in the bathroom was so horribly done that I see brush strokes around the mirror/vanity/etc. Runs in the paint and paint on molding around door and on door knob. They also scratch the back of the door so bad that it is down to the wood. He even painted my floor molding vs taping it off. There was paint drops/blobs all over the tub, floor, sick, and toilet that I have been trying to scrub off. He said he would come back the following Wednesday to finish and do other small jobs that we were discussing I needed done. Needless to say he has not bother to get back in contact with me. I would NOT recommend this company to anyone. A two day job turned into 5 days and it was never finished. The quality was very poor as I have painted the dining room walls with three coats and you can see areas they touched up on the walls still standing out. They were suppose to (their idea) mud a beam in front of the dining room so that it was paint ready and it looks just horrible. Job was not done smooth and the back and bottom of beam was covered without removing any molding as he originally said. I am going to have to spend money on someone else to cut that out and do something different due to the crappy work. For a company to have such high reviews on Angie's list, I find it very hard that this is the work he gets away with. Maybe it is an example of guys taking advantage of a single female, I don't know, but what I do know is that I will not use them nor probably anyone else on Angie's list as this seems very unreliable information. I also hope to get pictures uploaded to this review so everyone can see exactly what they left my house looking like. Including mud in my carpet, stuck to my tile, etc. I would also like to point out that they use very cheap material. They only use the 1/4in drywall, etc.
    - Jennifer M.
  • A
    Servpro of Summerville
    I looked them up on Angie's list and decided to give them a call. I talked to the owner Reggie and told him what was going on and he was here within two hours (this wasn't an extreme emergency) and was very kind and came in and was very friendly and got to work. He was great with my autistic child who was asking him questions and wanted to know everything he used and how it worked. He answered all of his questions and was very patient with him. I would most cortina toy recommend them.
    - QUINTON M.
  • A
    Disaster Plus
    I live in a log home and the humidity and mold spores were startingot show up pon my house. They enclosed my house with really thick plastic and put a dehumidifier under the house that would run continuously.

    It went excellent. These guys came in they came in Monday and stayed all the way through until Ffriday until they were done. They waited for me to inspect before I paid. They took away the old wet insulation that was sweating really bad and was making wood subject to rotting. They enclosed the space and it is dry just llike any other room would be. They cleaned the mold spores off of the wood I had so I am basically starting off with a brand new crawl space. It also comes with a 25 year warranty.
    - Richard P H.
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Water And Fire Damage Services in Moncks Corner

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